Richer Sounds - Bromley Avis 

1 463
•
TrustScore 5 sur 5

4,9

48 East Street, BR1 1QW Bromley, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The service I received was terrific from start to finish. The staff were extremely knowledgeable and helpful on the three occasions I visited the Bromley branch. Delivery service was also terrific. It... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First class service and expert help from Matt . Went well beyond the norm . Also very patient and explained all the advantages and disadvantages of certain Tv’s that I needed fir an elderly, vulnerabl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went in store to browse for a pair of speakers, Tom was very helpful in helping me to decide on a what would be best for my budget. I came back a couple days later to buy the speakers and they arriv... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 463)

24 593 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service on the phone and in…

Excellent service on the phone and in store (Bromley)
Fast excellent advice communication and always ready to help , from shop to vehicle big Thanks to Thomas and colleague apologies forgot your name short guy bald head big beard lol ,,, lovely fella ,,, for all your help much appreciated 10/10 *****+👍 cheers guys product 85” Hisense Tv is excellent and at a fantastic price 🫡

17 avril 2026
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Réponse de Richer Sounds - Bromley

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Quick easy reliable.

Quick easy reliable.
Richard Sounds are great 👍🏻

16 avril 2026
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Réponse de Richer Sounds - Bromley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. The assistant manager went beyond normal expectations to help.

13 avril 2026
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Réponse de Richer Sounds - Bromley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Excellent service

Great service from initially Tommy and then Paul when I returned to purchase the product. Excellent knowledge from all staff which makes it easy to make a decision on which product is best.

11 avril 2026
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Réponse de Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Very helpful with telephone query and…

Very helpful with telephone query and order. Really made me feel like they wanted to assist. Clear explanations of process and was guided through online payment. Much appreciated.

8 avril 2026
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Réponse de Richer Sounds - Bromley

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Very helpful staff

Staff at the Bromley branch were very helpful. I turned up without booking and they set up an audition for me there and then. The item I chose wasn't available at the branch but I was able to get it delivered without fuss a couple of days later. Overall a good experience

7 avril 2026
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Réponse de Richer Sounds - Bromley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Had a great experience buying an LG tv…

Had a great experience buying an LG tv from your Bromley branch. Paul gave excellent advice and would give him 10 out of 10.

6 avril 2026
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Réponse de Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles
Logo de Richer Sounds - Bromley

Réponse de Richer Sounds - Bromley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Great customer service and extended 6…

Great customer service and extended 6 year warranty is great. I had a problem with a amp i got and took it back to bromley store and spoke to tommy who was a great help. Swapped the amp for a new one there and then. I will continue to get all my audio stuff from richer sounds

4 avril 2026
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Réponse de Richer Sounds - Bromley

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Another good trip to Richer Sounds

Had to travel to Bromley to pick up an amp which had been reserved by my local store. Amp was ready waiting and I was able to get budget cables without upsell. Have had good experience with other Richer outlets - but this was above and beyond.

4 avril 2026
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Réponse de Richer Sounds - Bromley

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Very helpful and polite...

Very helpful and polite...

2 avril 2026
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Réponse de Richer Sounds - Bromley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Incredibly helpful and very friendly

Incredibly helpful and very friendly. Everyone so nice even on the phone.

1 avril 2026
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Réponse de Richer Sounds - Bromley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Problem with online ordering (lack of…

Problem with online ordering (lack of email confirmation) resolved over the phone. Phone call received from shop to say that item was ready for collection. Item still not showing in order history, however service in Bromley shop exemplary.

30 mars 2026
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Réponse de Richer Sounds - Bromley

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

I had a great experience purchasing the…

I had a great experience purchasing the Kanto YU6 speakers and matching stands from Richer Sounds Bromley. The team was very accommodating and helpful throughout the ordering process, answering my questions and making everything smooth and straightforward.

The speakers sound fantastic and the stands are a perfect match. Really pleased with both the product and the excellent customer service. Highly recommend Richer Sounds Bromley!

30 mars 2026
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Réponse de Richer Sounds - Bromley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Fantastic customer service from Tommy…

Fantastic customer service from Tommy in the Bromley Store. Arranged an exchange for me and really went the extra mile. Everyone in the store seemed friendly, knowledgeable and enthusiastic - such a great experience compared to other companies or online-only

6 avril 2026
Avis spontané
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Réponse de Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Good and friendly service

The service was a good and friendly experience in the store. My equipment was delivered next day as stated.

25 mars 2026
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Réponse de Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Excellent customer service

I'd been researching TVs online and getting somewhat overwhelmed with all the technology - going into Richer Sounds and speaking to a very helpful employee - Tommy - made everything much clearer. The ability to view a couple of models in real life rather than just looking online made the decision much easier. Tommy was very patient and helpful. Delivery was amazingly quick. The whole process was very positive and I wouldn't hesitate to recommend Richer Sounds.

26 mars 2026
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Réponse de Richer Sounds - Bromley

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Clear and fabulous service for what one needs.

Clear, fast and brilliant shop and service. Stephen was there who helped me with a record player within my budget and needs and was brilliant. I had some existing speakers that I brought in, and another device, told me that one device I brought wasn’t required, good, I could send that back. Great, loading bay outside the shop too. Marvellous.

24 mars 2026
Logo de Richer Sounds - Bromley

Réponse de Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Very helpful

Very helpful

21 mars 2026
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Réponse de Richer Sounds - Bromley

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Knew what they were talking about

Knew what they were talking about, patient, helpful, looked up different products

20 mars 2026
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Réponse de Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

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