I went to the Richer Sounds shop in Chester to explore whether it would be possible to link bluetooth headphones/earbuds to my ca 8 year old Panasonic TV. Jon checked my TV and explained that it wo... Voir plus
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The discussion ranged through a number of similar products in a quite impartial way. All quotes emailed at the time for me to go away and research before placing an order. I phoned with a couple of f... Voir plus
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Jon listened to what we were replacing and what we now needed. He pointed us in exactly the right direction for the shape of our room, its sound handling capability and the size of our tv and re... Voir plus
L'entreprise a répondu
Good advice (phone and in-store in Chester) on the choice of my first streamer and then to consider using the DAC on my Roksan K3 CD player (also from RS) which, on testing, gives a broader soundstage... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
15 Hoole Road, CH2 3NH, Chester, Royaume-Uni
- 0333 900 0063
4,9
Excellent
3 k avis
Demande des avis aux clients
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First choice Sony!
Had researched my plans,knew Sony was the market leader,so just needed to research best deal & warranty. Joe in Chester shop assured me that even though only had 55” Bravia on display,exactly same as 65”! From purchase to house delivery 4 working days,every step,very professional. Thank you!
14 août 2026
Réponse de Richer Sounds - Chester
Thanks for your 5 star review, we look forward to seeing you again next time
Brilliant service from this Company…
Brilliant service from this Company since I have been using them and that was many many years ago.
14 août 2026
Réponse de Richer Sounds - Chester
Thanks for your 5 star review, we look forward to seeing you again next time
Ewan went the extra mile…
Ewan went the extra mile in helping sort out the wiring for my speakers and even put the fittings on, very nice guy and as usual your staff are always friendly, approachable and available.
I really love visiting and if I could buy more stuff I would but when I do need electrical items, yours will be where I visit.
7 août 2026
Réponse de Richer Sounds - Chester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
First rate, friendly service
From the minute my call was answered I received great advice and friendly support while talking through my prospective purchase. The attention and time given was second to none. I would highly recommend Richer Sounds to anyone
8 août 2026
Réponse de Richer Sounds - Chester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
All expectations for a customer were…
All expectations for a customer were met !
Very unusual in todays world (restored my confidence in people) as your staff are so genuine and sincere, leaving me to feel good about the whole experience.
5 août 2026
Réponse de Richer Sounds - Chester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
things dint go as it should but they…
things dint go as it should but they couldn't do enough for me thanks Richer sounds i will always use you and a special thanks to Craig at Chester store you were brill
7 août 2026
Réponse de Richer Sounds - Chester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Good experience at Richer Sounds
Very pleased with all the help l received from Adam to get the TV suitable for myself.
The delivery was very smooth.
Also l was told about a man from Rossett who has setup my TV brilliantly today.
Very pleased all round
1 août 2026
Réponse de Richer Sounds - Chester
Thanks for your 5 star review, we look forward to seeing you again next time
Réponse de Richer Sounds - Chester
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent Process
Excellent process from buying online to delivery. Quick easy and well delivered by Tracy and Paul. Richer sounds were the cheapest and also provide a 6 year warranty. This isn’t out first purchase and definitely won’t be our last
13 août 2026
Avis spontané
Réponse de Richer Sounds - Chester
Thanks for your kind review, we look forward to your next visit.
Quality service time and time again.
The great thing about shopping at Richer Sound is the quality service you get from the friendly knowledgeable staff. Combine that with the most competitive prices in the UK what’s not to like. Richer is always my go to place for audio visual tech.
5 août 2026
Réponse de Richer Sounds - Chester
Thanks for your great feedback and for supporting local business.
Product was initially out of stock but…
Product was initially out of stock but Chester store was easy to contact to get updates. A thoroughly pleasant bunch of people including Chris the store manager. Thanks.
4 août 2026
Réponse de Richer Sounds - Chester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
ive used before and this time always…
ive used before and this time always great service nice to deal with on phone had a good deal and top delivery on time,i will always use them if thay have what i want.
5 août 2026
Réponse de Richer Sounds - Chester
Thanks for your great feedback and for supporting local business.
Yamaha R-N600A Stereo Receiver.
I was very impressed with the great service, that I had from Craig from Richer Sounds, he was excellent, and a real gem, he explained all I needed to know, and also, I was very pleased with the delivery, I would definitely recommend Craig from Richer Sounds Chester, I will definitely be going again, I also love my Yamaha R-N600A Reciever, the best thing ever I have had, brilliant sound and is fantastic, I hope Richer Sounds keep up for ever, and never closes, keep up the good work Craig.
1 août 2026
Réponse de Richer Sounds - Chester
Thanks for your kind review, we look forward to your next visit.
Very Good Service and TV
2 août 2026
Réponse de Richer Sounds - Chester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
LG OLED G6 EVO
Paul and Warwick delivered my TV with care and consideration and keeping me informed by phone,This is the second TV I've purchased from Richer Sounds Chester ,I'm very happy with my TV and soundbar and can highly recommend this company.
2 août 2026
Réponse de Richer Sounds - Chester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Réponse de Richer Sounds - Chester
Thanks for your feedback, great to read you were happy with our service.
Good price & staff kept to one side…
Good price & staff kept to one side till I was able to pick it up.
30 juillet 2026
Réponse de Richer Sounds - Chester
Thank you for your wonderful feedback
Good advice - great service
Nice to walk into a shop and talk with staff who know their subject. Bought a cd deck in the afternoon that wasn't in stock - it was delivered to my home the following morning. Great service..!
28 juillet 2026
Réponse de Richer Sounds - Chester
Thanks for your feedback, great to read you were happy with our service.
Réponse de Richer Sounds - Chester
Thanks for your great feedback and for supporting local business.
Great price
Great price, rapid delivery to local shop. Staff very friendly. Excellent experience.
29 juillet 2026
Réponse de Richer Sounds - Chester
Thank you for your 5 star review!
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