Richer Sounds - Chester Avis 

2 609
TrustScore 5 sur 5

4,9

15 Hoole Road, CH2 3NH Chester, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The great thing about shopping at Richer Sound is the quality service you get from the friendly knowledgeable staff. Combine that with the most competitive prices in the UK what’s not to like. Richer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent process from buying online to delivery. Quick easy and well delivered by Tracy and Paul. Richer sounds were the cheapest and also provide a 6 year warranty. This isn’t out first purchase and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

things dint go as it should but they couldn't do enough for me thanks Richer sounds i will always use you and a special thanks to Craig at Chester store you were brill

L'entreprise a répondu

Noté 5 sur 5 étoiles

All expectations for a customer were met ! Very unusual in todays world (restored my confidence in people) as your staff are so genuine and sincere, leaving me to feel good about the whole experien... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 609)

24 450 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly and helpful with my queries on…

Friendly and helpful with my queries on the phone. Then continued great service when I picked up my orders from the shop. Top service from top people. Will definitely buy from you again.

25 avril 2026
Logo de Richer Sounds - Chester

Réponse de Richer Sounds - Chester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Pleasant knowledgeable staff

Pleasant knowledgeable staff. Treated with courtesy and kindness. Very pleasant experience and after discussing what we needed, we bought a turntable and speakers that were ideal for us. Thanks so much

25 avril 2026
Logo de Richer Sounds - Chester

Réponse de Richer Sounds - Chester

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Not pushy just honest

The light hearted banter and honesty

24 avril 2026
Logo de Richer Sounds - Chester

Réponse de Richer Sounds - Chester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Great all round!

Great product, great advice, great staff - nothing was too much trouble for these guys and they helped us choose the right TV for our needs and budget

23 avril 2026
Logo de Richer Sounds - Chester

Réponse de Richer Sounds - Chester

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

As above - Ewan, Adam, Jon and a chap on Sunday 19/4/26

⁸The staff I have dealt with - Ewan,Adam, Jon and a chap last Sunday whose name I forget! Have all been really helpful and very patient with me. The item I got was, in my opinion and to my ears faulty but these guys were very easy to deal with and so thoughtful. Full marks to them all. I am very grateful for their help.

27 avril 2026
Logo de Richer Sounds - Chester

Réponse de Richer Sounds - Chester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Knowledgeable Helpful Staff

Went to shop - spoke to Craig at Chester who was helpful and knowledgeable. Listened to my criteria for a tv and we sorted one swiftly. Not pushy just genuinely helpful which was great. Sorted delivery day and courier to suit. Straightforward and good shpping experience, especially as I don't enjoy doing techy stuff !!

18 avril 2026
Logo de Richer Sounds - Chester

Réponse de Richer Sounds - Chester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

From the initial contact via email

From the initial contact via email, through to the service in store, the process was faultless. The knowledge of the team helped my wife and I nail down the exact TV we required.

17 avril 2026
Logo de Richer Sounds - Chester

Réponse de Richer Sounds - Chester

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Fabulous Service

Fabulous Service over the years we've bought various electrical items from Richer Sounds in Chester and every time they deliver a first class experience. I would always recommend going to Richer Sounds this time it was a Hisense TV, not only did they price match Currys they also delivered for free. Thanks Chris, John and the team.

17 avril 2026
Logo de Richer Sounds - Chester

Réponse de Richer Sounds - Chester

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

All thanks to sales manager Ewan (Craig #2)!!

I had prebooked the demonstration room to test out 2 amp and CD systems in a side by side comparison. We were assisted by Ewan, who made the event very interesting and informative, helping us to come to the best decision before making the purchase.
We would recommend the Chester store to anyone planning on buying any audio or visual equipment.
Thank you

15 avril 2026
Logo de Richer Sounds - Chester

Réponse de Richer Sounds - Chester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Great service from Richer Sounds

Great service from Richer Sounds. Love my new turntable with desktop speakers and amplifier. Very reasonably priced for a decent quality bit of kit. Delivery was quick aswell, with no problems. I was kept upto date right from the beginning. Will definitely be ordering from them online again when the time comes.

15 avril 2026
Logo de Richer Sounds - Chester

Réponse de Richer Sounds - Chester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Staff are always pleasant and there…

Staff are always pleasant and there knowledge on parts I needed were very good

15 avril 2026
Logo de Richer Sounds - Chester

Réponse de Richer Sounds - Chester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Found the staff very helpful and…

Found the staff very helpful and knowledgeable. Chose the tv we wanted and picked it up the next day. Would certainly use them again.

13 avril 2026
Logo de Richer Sounds - Chester

Réponse de Richer Sounds - Chester

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Always be a the Best Classic Music Shop

I wanted to get into vinyl, and I was so unsure of who to buy my first turntable from. My parents introduced me to richer sounds, and I am so grateful they did, as the turntable and speakers I bought are incredible. Feels like im hearing it live- actually incredible.

13 avril 2026
Logo de Richer Sounds - Chester

Réponse de Richer Sounds - Chester

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Richer Sounds go the extra mile

Richer Sounds always go the extra mile. Booked in to listen 2 a couple of music streaming systems to compare. One not available but was ordered specifically for our listening appt. Good advice given and always the best price. Excellent guarantees given too. Can't go wrong with Richer Sounds.

11 avril 2026
Logo de Richer Sounds - Chester

Réponse de Richer Sounds - Chester

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

A professional caring team,superb…

A professional caring team,superb service from start to finish.I thank you for putting the customer first.

10 avril 2026
Logo de Richer Sounds - Chester

Réponse de Richer Sounds - Chester

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Great advice

Great advice, bent over backwards for me and even carried speakers to car

2 avril 2026
Logo de Richer Sounds - Chester

Réponse de Richer Sounds - Chester

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

We were trying to purchase a television…

We were trying to purchase a television for someone else, we went to Richer sounds and the staff were well informed, clear on what we needed to complete the package including a wall bracket and when we would receive delivery. It was a good experience and would recommend their services.

1 février 2026
Logo de Richer Sounds - Chester

Réponse de Richer Sounds - Chester

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Craig was fantastic

Craig was fantastic, spent a lot of time demonstrating various bits of kit that I was interested in showing good product knowledge.

3 avril 2026
Logo de Richer Sounds - Chester

Réponse de Richer Sounds - Chester

Thank you for your 5 star review!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus