Richer Sounds - Distribution Avis 

Excellent service and delivery experience, 10/10

A very good and speedy delivery service.
Thank you!

Great online communication, we knew exactly when the delivery was coming. Delivered in perfect condition.
Overall a very good experience

Gareth was punctual, polite, helpful and very proffesional. He is a credit to Richer sounds. Would definitely by from Richer sounds again based on the product, cost, free delivery and excellent staff.

Great from start to finish
Matt at Stockport store came out to my home to assist as I am disabled. No pushy sales. Matt listened to our needs and made suggestions. We settled on 3 and received a quote within 36 hrs. Placed order and delivered next day by the excellent Trav & Karol who gave a 2 hour delivery window and then a 30 min call to confirm. I wish I had arranged installation but you live and learn. It’s not difficult but very bulky

Really nice guys Zak & Ian
I don’t normally provide reviews but they had great communication before & during delivery & were on time & Very polite .
Thank you

Great communication from Warwick and Paul re arrival time for new TV.
Delivered safely and in very good time
Good experience all round

The salesman Harry was excellent, whilst not applying pressure to purchase, and going through the options right for us in choosing the TV.
Distribution was excellent also as was the delivery team.
A very professional company

Brilliant delivery service. Drivers were very helpful

Had already checked out other suppliers for my choice,just needed to get best deal & Richer Sounds were streets ahead,price wise & guarantee! Joe in Chester store answered all my queries,from purchase to delivery by Karol & Paul in 4 working days.Fortunately able to be at home on delivery day,as no alternative was mentioned. Otherwise very pleased from start to finish!

Zak & Ian were both very Friendly and Helpful delivering the product with professionalism. Great representatives of the business.

I couldn’t be happier. From the initial purchase made over the phone with Justin, who was extremely helpful, to the efficient and friendly delivery by Carol and Paul, the whole experience was excellent.

Having previously tried to make the same purchase through John Lewis, the difference in customer service was striking. I’ve been a loyal John Lewis customer for many years, but Richer Sounds were far more helpful, responsive and straightforward to deal with. They also offered better value and a lower overall cost.

It’s refreshing to deal with a company that genuinely seems to value its customers and makes the whole process so easy. I will definitely shop with them again.

Great delivery from Gareth and Mark. Great communications through the day, were bang on time, friendly and helpful.

Prompt delivery and kept fully informed. Friendly team who were happy to help! Highly recommended.

Excellent advice. Efficient & polite delivery from Gareth & Mark. Altogether brilliant. Thanks.

Karol and Paul were so nice and professional

Took a delivery of a 65”tv to my second floor flat.Karol and Paul did a superb job of getting it right to the door then inside for me.Great service and a credit to Richer Sounds.They asked if I needed any more help but I was fine.
Thanks again Lads !!

My son accepted the delivery and said the two that brought the TV were nice. And usually he is a bit jittery around people he doesn't know.

Great service on the telephone & at Hanley store Jack and Chris👍
Delivery up to 5 days... Great communication by email and phone. Delivery in less than 48hours.
Able to track. Tracy rang with ETA.
Arrived, great service, friendly, respectful ( even asked about removing her shoes before coming in) Travis & Tracey both deserve a shout out. Thank you 😊. Took photos of proof of delivery. Well organized. Not opened the packaging yet so unable to comment any further. It's literally just arrived!

Trav was excellent. He phoned to let us know he was on his way and was extremely pleasant, polite and helpful when delivering the item.