What a lovely , friendly and helpful guy the delivery man from Richer Sounds was. He carried the box into my kitchen. Explained the customer service options I had Gave me amazing confidence... Voir plus
L'entreprise a répondu
Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
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What a lovely , friendly and helpful guy the delivery man from Richer Sounds was. He carried the box into my kitchen. Explained the customer service options I had Gave me amazing confidence... Voir plus
L'entreprise a répondu
Opted for the 3-5 day free delivery but the order was scheduled to be delivered in two days. Given a time slot but then received a call half an hour before the time slot saying they could deliver in t... Voir plus
L'entreprise a répondu
Great delivery service from Richer sounds. Notified of a 3h window 24h before and the guys came at the expected time, also giving 10 mins notice by phone on the day. Zak &Ian carefully bought the orde... Voir plus
L'entreprise a répondu
Great service, informed of my delivery window well in advance. Delivery driver called beforehand so I could be ready for them. Carried my order into the house. Very friendly guys, happy with the servi... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Royaume-Uni
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Purchase in the shop was helpful and clearly explained without being patronising.
Delivery was on time and Gareth was a gentleman!

Réponse de Richer Sounds - Distribution
Good support as always from the Stockport team, rounded off by v professional delivery by Karol and Paul. Recommended ✅

Réponse de Richer Sounds - Distribution
They are very professional retailers from buying online till delivery everything was very helpful and organised, delivery was on time, delivery person Warrick and Rob delivered the tv inside my house even after sales the customer service team very helpful

Réponse de Richer Sounds - Distribution

Réponse de Richer Sounds - Distribution
Fantastic service from Zak and Ian.
Thanks

Réponse de Richer Sounds - Distribution
Absolutely spot on. A really friendly bloke who carried the television all the way into the house. Gareth was an absolute legend.

Réponse de Richer Sounds - Distribution
We were kept informed throughout by Zak and Ian, and they duly arrived on time. They were pleasant and helpful, and we were very happy with the service.

Réponse de Richer Sounds - Distribution
Richer Sounds have provided a seamless experience from order to delivery. Great communication and especially the delivery team who were in touch before the delivery, delivered with attention to my property and care of the product. They provided a very personal experience for me as the customer. 10/10 for the whole experience.

Réponse de Richer Sounds - Distribution
Punctual, polite and professional delivery.

Réponse de Richer Sounds - Distribution
We ordered TV on line without any complications and we were delighted when a few days later it was delivered by Gareth .
Excellent service.

Réponse de Richer Sounds - Distribution
Easy to order goods on line - goods arrived before original latest delivery date (no problem with this) - delivery guys Paul and Karol pleasant courteous and helpful - will certainly recommend Richer Sounds to friends.

Réponse de Richer Sounds - Distribution
Friendly helpful drivers. Took care of the product when delivering and took their shoes off before entering the property. Would recommend

Réponse de Richer Sounds - Distribution
Had a great experience with delivery. Message received in the morning to confirm delivery window. Also received a call 20 mins before arrival which was super appreciated. Friendly staff and delivered with the utmost care. Brilliant experience A+

Réponse de Richer Sounds - Distribution
Excellent service most helpful and knowledgeable

Réponse de Richer Sounds - Distribution
Kept well informed and were very polite and knowledgeable

Réponse de Richer Sounds - Distribution
Zak and Ian delivered the TV were really helpful. Can't complain at all.

Réponse de Richer Sounds - Distribution
Ordering the new TV for the In Laws who are both in there 80`s was easy and a good deal from Richer Sounds, They have also given us a £30 credit as there was some confusion over the setting up of the TV we did not realise that you had to book this in advance
Easy to order goods on line - goods arrived before original quoted date (no problem with this) - delivery person pleasant courteous and helpful - will certainly recommend Richer Sounds to friends and colleagues

Réponse de Richer Sounds - Distribution
The delivery came in the allotted time.
The packages were in perfect condition and not dirty.
Karl and Paul rang 10 to 15 min before arrival and sent a text to allow them another 5 min due to navigation leading to a farm gate with causing them to back track a couple of miles.
This didn’t cause any problem to me.
The items were brought into the house with care and Karl was extremely polite, taking the trouble to remove his footwear to avoid marking the cream carpet.
Clearly staff who enjoy and take pride in what they do.

Réponse de Richer Sounds - Distribution
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