Richer Sounds - Distribution Avis 

2 902
TrustScore 5 sur 5

5,0

Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very pol... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So pleased I used Richer Sounds to buy my new TV. Whole service from start to finish was just brilliant. It arrived less than 24 hours after I'd ordered it. Rob and Mike were fantastic handling the de... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The delivery men were excellent. Sent me a text with my delivery window. I asked if they could message me 20 minutes before they were due to arrive. They were more than happy to accommodate and arrive... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Seamless process. Text this morning confirming delivery slot. Phone call 20 mins in advance.Arrived on schedule Grant and Karol turn up. They unloaded put the TV where I needed it, had a chat signed t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

  • Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Royaume-Uni

  • 0333 900 0093

5,0

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(2 902)

23 927 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Richer Sounds TV Excellent Delivery & Service

New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very polite and helpful, arrived promptly, placed tv in room needed and advised how to handle etc. Would recommend.

7 juillet 2026
Avis spontané
Logo de Richer Sounds - Distribution

Réponse de Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Karol and Paul delivered my TV

Karol and Paul delivered my TV, friendly guys and they even got there early which was great.

6 juillet 2026
Avis spontané
Logo de Richer Sounds - Distribution

Réponse de Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Trav and Paul were brilliant

Trav and Paul were brilliant, got my 85 inch tv in the house exactly where I wanted it. Said If I ever had any issues with it to contact them and were polite and efficient, giving notice before they arrived via a quick call.

2 juillet 2026
Avis spontané
Logo de Richer Sounds - Distribution

Réponse de Richer Sounds - Distribution

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Superb as always

Superb as always. Tobias really helpful. Television brilliant. I would nt buy from anybody else.

2 juillet 2026
Avis spontané
Logo de Richer Sounds - Distribution

Réponse de Richer Sounds - Distribution

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Large TV delivery

Karol and Rob provided great service and a friendly team. We’re also happy to help place the heavy TV in the most convenient place.

3 juillet 2026
Avis spontané
Logo de Richer Sounds - Distribution

Réponse de Richer Sounds - Distribution

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Great service

Great service. Excellent delivery service.

3 juillet 2026
Avis spontané
Logo de Richer Sounds - Distribution

Réponse de Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, Gareth was very kind, rang before the delivery. Nothing less than superb

3 juillet 2026
Avis spontané
Logo de Richer Sounds - Distribution

Réponse de Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Wow wasn't expecting delivery so fast…

Wow wasn't expecting delivery so fast and what a fabulous delivery team, Karol and Rob. So polite and friendly, excellent experience from the start. Highly recommend Richer Sounds.

3 juillet 2026
Avis spontané
Logo de Richer Sounds - Distribution

Réponse de Richer Sounds - Distribution

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Zac and Ian did a great job with my…

Zac and Ian did a great job with my delivery. Friendly, great comms and generous with their time. Highly recommended.

2 juillet 2026
Avis spontané
Logo de Richer Sounds - Distribution

Réponse de Richer Sounds - Distribution

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Rang and advised of delivery time,very…

Rang and advised of delivery time,very helpful. Carried TV and speakers round back of house. Very friendly and polite

1 juillet 2026
Avis spontané
Logo de Richer Sounds - Distribution

Réponse de Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Richer Sounds is a great company to buy…

Richer Sounds is a great company to buy from I have no hesitation in recommending them. My latest TV from them was recommended by their website and I am not disappointed. Hand delivered with care by Zak and Ian who were very helpful. 6 year guarantee- no brainer.

2 juillet 2026
Avis spontané
Logo de Richer Sounds - Distribution

Réponse de Richer Sounds - Distribution

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Excellent the delivery guys were very…

Excellent the delivery guys were very professional phoned 20 minutes prior and then put tv 📺 we’re we wanted it excellent

2 juillet 2026
Avis spontané
Logo de Richer Sounds - Distribution

Réponse de Richer Sounds - Distribution

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Perfect delivery and Gareth was smiley…

Perfect delivery and Gareth was smiley and helpful, not like some who look who don't look happy in their job. The TV is a hit just what wanted. We always go to Richer Sounds John was so helpful in the shop

30 juin 2026
Avis spontané
Logo de Richer Sounds - Distribution

Réponse de Richer Sounds - Distribution

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Gareth was prompt polite and friendly

Gareth was prompt polite and friendly. He offered to remove his shoes. He carried the tv upstairs for us. Brilliant.

30 juin 2026
Avis spontané
Logo de Richer Sounds - Distribution

Réponse de Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

I had great advice from the Cheltenham…

I had great advice from the Cheltenham store for a previous piece of equipment I bought from them 10 years ago. So I rang and asked for advice about a new TV I was after. I spoke to Jason who gave me great service so I bought the tv from them. Jason arranged for it to be delivered to my home a couple of days later. Unlike some other companies, the tv did arrive in 2 days and the couriers, Zak and Ian, did contact me with a delivery window and did call 15 minutes or so before the delivery. Everything promised happened. Simple.

To quote a well- known phrase: I will be back. Thank you Richer Sounds Cheltenham.

30 juin 2026
Avis spontané
Logo de Richer Sounds - Distribution

Réponse de Richer Sounds - Distribution

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Great service

Got a next day delivery service without paying the extra, got clear, full communication. Driver & mate were cheerful, nice professional people. Brought the TV into my house and placed it exactly where I asked. Couldn't ask for better. Thank you Gareth & Mark :)

30 juin 2026
Avis spontané
Logo de Richer Sounds - Distribution

Réponse de Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Perfect delivery tv came with a…

Perfect delivery tv came with a pristine box and very friendly service will be using again in future

30 juin 2026
Avis spontané
Logo de Richer Sounds - Distribution

Réponse de Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Great communication, rapid delivery

I ordered a LG G5 TV and Samsung Q900F soundbar/theatre system late on the Saturday. Confirmed delivery for the following Tuesday, but was then delighted to discover, on the Sunday, that Richer Sounds had managed to pull that order forward to the Monday.

From there, it was really great communications and the delivery arrived on time without issue.

Karol and Paul were really friendly, professional, and helpful - offering advice regarding the set up.

I would definitely order from Richer Sounds again - and the delivery service was about as good as I've experienced.

Thank you to Karol and Paul!

29 juin 2026
Avis spontané
Logo de Richer Sounds - Distribution

Réponse de Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus