Opted for the 3-5 day free delivery but the order was scheduled to be delivered in two days. Given a time slot but then received a call half an hour before the time slot saying they could deliver in t... Voir plus
L'entreprise a répondu
Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
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Opted for the 3-5 day free delivery but the order was scheduled to be delivered in two days. Given a time slot but then received a call half an hour before the time slot saying they could deliver in t... Voir plus
L'entreprise a répondu
Great delivery service from Richer sounds. Notified of a 3h window 24h before and the guys came at the expected time, also giving 10 mins notice by phone on the day. Zak &Ian carefully bought the orde... Voir plus
L'entreprise a répondu
Phoned half hour before delivery. Arrived on time. Delivery team Warwick and Rob were friendly and polite. Placed tv box exactly where needed. Offered advice about opening safely. Box was perfect, no... Voir plus
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Having dealt with Richer Sounds before it was an obvious choice when upgrading our TV. Visited their Liverpool branch who couldn't have been more helpful. Ordered A Hisense TV & soundbar & arranged a... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Royaume-Uni
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Communication was amazing throughout. Gareth sorted my delivery quickly and was very friendly 😊

Réponse de Richer Sounds - Distribution
Great communication prior to the delivery and on the day of delivery'
Phone call to say the team of Karol and Paul were on their way.
Great delivery into home.
Richer Sounds get top marls from me from walking into the shop up until delivery

Réponse de Richer Sounds - Distribution
Karol and Paul were extremely helpful - great contact, obviously knowledgeable and really polite. Thanks for the support and communication on delivery. Amazing.

Réponse de Richer Sounds - Distribution
Karol and Paul were excellent and very helpful delivering our new TV’s and sound bar! Highly recommend!

Réponse de Richer Sounds - Distribution
I had my TV delivered today by Gareth and Rob who delivered it with care, on schedule and did a great job keeping me informed in regards to the delivery process/ETA. They were polite and brought the TV into my property to my specification.
All this whilst working in 35°c+ temperatures - well done lads! 🙌🏻

Réponse de Richer Sounds - Distribution
Karol and Paul rang to say on their way and arrived on time. Polite and efficiently the 42 inch TV was delivered with care and attention. I mentioned it was my first online purchase from RS which was established when I worked at Sony UK. Very impressive around. Many thanks Jonathan

Réponse de Richer Sounds - Distribution
I have been very impressed with Richer Sounds from enquiry to delivery. As soon as I ordered I have been kept updated on delivery and given a window of 3 hours the day before. On the day I was notified of my hour slot and Gareth and Rob were so accommodating and helpful and delivered with such care. Really great lads to have working for you, especially in this heat! Thank you both

Réponse de Richer Sounds - Distribution
Delivery slot confirmed by text in morning then by a phone call when 10 mins away. Zack and Ian were very polite. Delivery was on time and completed promptly and professionally

Réponse de Richer Sounds - Distribution
Extremely happy with the t v plus the delivery. man came in, explained everything very happy with everything.Thank you very much

Réponse de Richer Sounds - Distribution
Harry and Richer Sounds, brilliant as usual. A professional delivery from Zak and Ian.

Réponse de Richer Sounds - Distribution
I was informed of the delivery day & time slot the day before. On the day, I was texted with a more precise timeline and invited to reply to confirm. Then I got a phone call telling me they were 10 minutes away if that was OK. The delivery man was very pleasant and cheery, despite the unusual heat, and told me to get straight on the phone if I experienced any future problems.

Réponse de Richer Sounds - Distribution
Delivery times given were 10:30 - 13:30. Arrived at 10:35 with a phone call from driver 20mins earlier.
Very pleasant delivery person and brought into house.
Good work Karol and Paul.
Thank you.

Réponse de Richer Sounds - Distribution
The service is second to none all the staff from Ordering to delivery i can't thank them enough

Réponse de Richer Sounds - Distribution
Received my Samsung QE55QN90F from Richer Sounds today.
It was delivered with great care, professionalism and courtesy by Gareth and Mark.
If you’re looking for your next TV or any other visual or hi fi purchase I highly recommend Richer Sounds and their delivery team.

Réponse de Richer Sounds - Distribution
Trav and Rob went above and beyond the merely acceptable, they were both a genuine help.
No question was too stupid (I know because I asked them) and their efforts (3 flights of stairs) with a heavy TV was exceptional.

Réponse de Richer Sounds - Distribution
My TV was delivered today by Trav and Rob, two very pleasant guys. Delivered the TV to my requested place and gave some welcome advice. A very positive experience with two positive guys.

Réponse de Richer Sounds - Distribution
Exceptional experience so far with Richer Sounds. Purchased a new OLED TV. Brilliant reviews and great discount offered. Always a selling point when the discount is offered direct to the customer from the outset rather than having to haggle for a price match. Also comes with a 6 year guarantee which is reassuring.
Paperwork came through immediately - all correct and in order.
Paid for next day delivery and the delivery team, Gareth and Mark kept me updated throughout. I was provided a 2 hour time slot the evening before and also received a call from the delivery team half an hour before arrival.
Gareth and Mark were great - on time, professional, polite and courteous. They were respectful of property whilst taking the required photographs. The delivery was swift and efficient and I was reassured that if there were any problems, I could give the team a call.
I am sure the TV will be great when it is set up but I am reassured that I can turn to Richer Sounds if there are any problems. Excellent experience all round.

Réponse de Richer Sounds - Distribution
Justin at the shop was extremely helpful in letting me know what my best options were based on how much I was willing to spend. Thank you very much Justin, I will definitely come to you next time I need anything. Karol and Paul also did an amazing job with the delivery, they gave me an estimated 20 minute period and they were there just as promised. The service was smooth and excellent , they even offered to fix it for me. Richer sounds, you have the best guys on the job. Thank you all.

Réponse de Richer Sounds - Distribution
Great company to deal with, no fuss, just get the job done as it should be.. Pain free delivery from Gareth and Mark who rang half an hr b4 they arrived.

Réponse de Richer Sounds - Distribution
Thanks to Gareth and Mark for a smooth delivery and on time. Great service from ordering to delivery

Réponse de Richer Sounds - Distribution
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