Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Voir plus
L'entreprise a répondu
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Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Voir plus
L'entreprise a répondu
Knowledgeable & helpful shop staff at the Holborn store, good communication, no hard selling, a genuine helpful hifi shop. Good understanding of the products they sell.
L'entreprise a répondu
I wanted some headphones and was very specific about pricing and requirements. I called the store and was served by Elliot who gave excellent advice and was very patient with me and answered by 100 q... Voir plus
L'entreprise a répondu
I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
29 Bloomsbury Way, WC1A 2SL, London, Royaume-Uni
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I needed an inexpensive DVD player as I had offered to loan some DVDs to my grandson's school. The films were early silent movies that are not available on streaming sites. Richer Sounds Holborn had a DVD player on sale. I telephoned the branch to get information on the player and the accessories that came in the box. Having decided that the player would be perfect for occasional use in Media Studies I was keen to make my purchase. The Holborn staff were happy to set the player aside and I was able to pick it up later the same day.
The school was delighted as now they can show students films that never make it to the streaming platforms because they are simply too niche to find a large audience.
It turns out we grandparents have become a resource for old films and a DVD player still has a use in the online age.

Réponse de Richer Sounds - Holborn
Your staff member was approachable, helpful and reassuring.

Réponse de Richer Sounds - Holborn
I rang to talk about a Taga Harmony unit. I spoke, I believe, Elliot. Had a good chat as to would it suit my needs, and product availability. ordered over phone, delivered to store on time. Very happy with service, very happy with product.

Réponse de Richer Sounds - Holborn
I called the Holborn store to get some advice about some headphones I was thinking about buying and got some great advice. I also joined the VIP club so got a great deal on the ones I went for. Very happy punter.

Réponse de Richer Sounds - Holborn
Great customer service and excellent support from the store manager. I was also offered a very competitive discount, which none of the nearby Richer Sounds stores in my area were able to match. I will definitely return to the Holborn store in the future and would highly recommend it to others.

Réponse de Richer Sounds - Holborn
If you need a new TV or Hifi Equipment, having experienced quality staff that know their stuff is the place to go! Richer Sounds are passionate about what they sell and can advise on what's best for you. Highly recommended.

Réponse de Richer Sounds - Holborn
Great service, advice, and a good deal of patients from Steve at the Holborn store.
My order was placed very late in the day and still a next day delivery was promised and met.
Steve reassured me about the compatability between my existing speakers and a new amplifier.
Great prices, expert advise and excellent customer service. What's not to like?
Many thanks for your kindness.

Réponse de Richer Sounds - Holborn
I always go to Richer sounds, I’ve been going there for years . They are very professional . And honest, they gave me the right advice about . The hifi system . And my Speakers always friendly and generous with their suggestions and advice , Steve the store manager , is a legend. Can’t do enough for his customers . Thank the team

Réponse de Richer Sounds - Holborn
excellent service as usual, that’s why I keep coming back time and time again.

Réponse de Richer Sounds - Holborn
Very good shop with lots of outstanding products. The staff were more than helpful I the Holborn branch. I just bought a pair of ear pods but I am extremely satisfied with the value for money I experienced from the buy

Réponse de Richer Sounds - Holborn
I like a shop where the staff know what they are talking about, know their own stock and are keen to help the customer.
I never go elsewhere for audio products.

Réponse de Richer Sounds - Holborn

Réponse de Richer Sounds - Holborn
Amazing welcome through the door; incredibly helpful. Excited for me and my purchase. Top peeps. Great deal in person too. Thanks.

Réponse de Richer Sounds - Holborn

Réponse de Richer Sounds - Holborn
Excellent knowledgeable customer service. So refreshing to interact with staff who are actually trained and experts about their products.

Réponse de Richer Sounds - Holborn

Réponse de Richer Sounds - Holborn
Anthony the owner of Simply AV came in person to install my new turntable and pre amp. Super professional, really quick. explained everything and sorted y ew system out. made things really simple for me to understand.tested everything

Réponse de Richer Sounds - Holborn
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