Delivered on time , TV brand new in box well packaged, men that Delivered it were very courteous and put it in the lounge, can not fault delivery would use again , from ordering it on line " 55" TV"... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
During the last couple of visits we’ve felt like staff are rushing and as if there was a big queue when in fact nobody had been waiting. However our last visit on 09/10/26 restored all our faith. The... Voir plus
L'entreprise a répondu
Professional in every way, from Luca at sales process guiding two old fogeys who were buying their first SMART TV and didnt really understand what they wanted, through smooth and timely delivery to... Voir plus
L'entreprise a répondu
Excellent as always - had exactly the monitor I wanted in stock and at the best price. Speedy collection process and was able to park right outside the door. Friendly, helpful staff too. Recommended.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
46 Birmingham Road, WS13 6GF, Lichfield, Royaume-Uni
- 0333 900 0089
4,9
Excellent
2 k avis
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Very helpful
Very helpful , was able to listen to the amp before l purchased it very noligable staff which helps a lot. Coming back in a few weeks time for new compact disc ayer . Thank-you to staff at litchfield branch .
18 avril 2026
Réponse de Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Réponse de Richer Sounds - Lichfield
Thank you for your wonderful feedback
Réponse de Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Réponse de Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Réponse de Richer Sounds - Lichfield
Thank you for your wonderful feedback
All the staff was very helpful 👍 ,I…
All the staff was very helpful 👍 ,I recommend this place for sound lovers and I will buy more products.
Thank you.
11 avril 2026
Réponse de Richer Sounds - Lichfield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
walk straight in to pick up my gaming…
walk straight in to pick up my gaming monitor, a sale assistant meet me checked my order that is in the back sir and carried it out and straight to my car what great service
11 avril 2026
Réponse de Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Demo for CD player was great
Demo for Marantz CD player was arranged. Item in stock and great price with 6 year warranty. Thanks to Luca in the store.
11 avril 2026
Réponse de Richer Sounds - Lichfield
Thank you for your 5 star review!
Réponse de Richer Sounds - Lichfield
Thank you for your wonderful feedback
Very well informed service at the shop
Very well informed service at the shop. They listen to needs and give very sound advice. They help with carrying purchases into customers' cars. Thank you
21 décembre 2025
Réponse de Richer Sounds - Lichfield
Thank you for your wonderful feedback
Réponse de Richer Sounds - Lichfield
Thanks for your kind review, we look forward to your next visit.
Excellent service at the Lichfield…
Excellent service at the Lichfield branch. Really quick delivery.
3 avril 2026
Réponse de Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Very helpful and efficient
Very helpful and efficient. Reinforced why I keep returning to richer sounds. Have been a customer since the 90s.
Can't fault them
2 avril 2026
Réponse de Richer Sounds - Lichfield
Thank you for your 5 star review!
Great service as always
Previous experience made me return to Richer Sounds to order a new TV.
I have always found the staff in Lichfield store to be friendly and knowledgable.
However, I ordered the TV as collect from store on the website as the wording on the website was a little ambiguous and made me think the TV was in stock in Lichfield. Had I of known the TV had to be delivered to Lichfield for my collection, I'd have just had it delivered straight to my house. A minor blot though and won't stop me using Richer Sounds again in the future.
1 avril 2026
Réponse de Richer Sounds - Lichfield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great service - start to finish
I had an idea what I was looking for when I called in but, I was able to discuss and obtain advice from your colleague (Luca) which was really helpful. The equipment was ordered in and delivered to the store (at my request). In the interim, Luca had prepared my speaker cables (fitted with Chord banana plugs) so that all was ready when I went to collect the equipment. He then assisted me in taking the gear to my car.
29 mars 2026
Réponse de Richer Sounds - Lichfield
Thank you for your wonderful feedback
Really helpful store manager at the…
Really helpful store manager at the Litchfield branch gave us exactly the deal we were hoping for
30 mars 2026
Réponse de Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Tom was wonderful
Tom was wonderful. He made up my speaker cables and banana plugs. He insisted! Worked really well. Really happy. Great service. We will return again.
29 mars 2026
Réponse de Richer Sounds - Lichfield
Thank you for your wonderful feedback
Helpful and friendly
I was able to try multiple headphones in my own time. I was not pressured to purchase, while being offered advice when request ed.
I was happy to purchase. Much better in person than direct from a website or chain store
21 mars 2026
Réponse de Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Great advice and great systems.
6 janvier 2026
Réponse de Richer Sounds - Lichfield
Thanks for your kind review, we look forward to your next visit.
Réponse de Richer Sounds - Lichfield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
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