Loved stepping foot into the London Bridge record breaking store and meeting Malik. Enthusiastic, full of knowledge and very helpful. He kindly set up a set of compact DALI floor standing speakers and... Voir plus
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Friendly and helpful staff. Had to wait a while as other staff were sorting boxes in the listening room. Once they were gone, staff took down from display and set up the two amplifiers that I wanted... Voir plus
L'entreprise a répondu
All good. I had great service. I picked up the item I wanted and it works brilliantly. I'm super happy with it. I like Richer Sounds and made the effort to come to the shop rather than getting the sa... Voir plus
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Brilliant service! Professional staff who listen, consider carefully and give excellent advice. We have come back many times over the years for the friendly “ can do” approach of Richer Sounds staff.... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
100 Tooley Street, SE1 2TH, London, Royaume-Uni
- 0333 900 0021
4,9
Excellent
2 k avis
Demande des avis aux clients
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I bought a new Amplifier and CD Player…
I bought a new Amplifier and CD Player from the London Bridge Store. Malik was very friendly and knowledgeable and he helped me to choose the right devices for my needs. The kit was delivered quickly and I am extremely pleased with them.
19 juin 2026
Réponse de Richer Sounds - London Bridge
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Brilliant advice
Brilliant advice, gave me a good deal and replaced an item that had arrived faulty within 24 hours. Don't buy AV equipment from anywhere else.
22 juin 2026
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review!
Réponse de Richer Sounds - London Bridge
Thanks for your great feedback and for supporting local business.
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review!
Great customer service from Robin at…
Great customer service from Robin at London Bridge, helpful patient and courteous. Thanks robin
17 septembre 2025
Réponse de Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
Great service from the guys at Richer…
Great service from the guys at Richer Sounds. Will be back soon for the Soundbar!
7 juin 2026
Réponse de Richer Sounds - London Bridge
Thank you for your wonderful feedback
Just a good experience
I thought the salesperson’s advice was useful. I thought I was offered a good deal. I appreciated the quick delivery time.
The one time is felt I needed more help was setting up my TV and sound bar. How should I get the best picture/sound? I think YouTube instructional videos, made by Richer Sounds, would fill this gap.
8 juin 2026
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review!
Your staff were Very helpful and…
Your staff were Very helpful and knowledgeable. I bought exactly what I intended and some nice speaker's! When the first amp went wrong they sorted it straight away and delivered a new amp which is working perfectly. Thanks
3 juin 2026
Réponse de Richer Sounds - London Bridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Another great deal from Richer Sounds
Salesman made me feel welcome, and I didn't have to scrabble for a good discount. The additional returning customer discount was an added bonus.
Delivery was quick and straightforward.
The 6 year guarantee is always reassuring!
3 juin 2026
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review!
Richer sounds never disappoints
18 mai 2026
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review!
I am very satisfied with this little…
I am very satisfied with this little store in London..
22 mai 2026
Réponse de Richer Sounds - London Bridge
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Réponse de Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
Easy shopping experience
Easy shopping experience, ordered a new turntable which I collected from the London Bridge store, excellent staff, friendly and helpful
21 mai 2026
Réponse de Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
Showcase rooms+authenticity
I really loved being able to come there myself and showcase the headphones, it was a great experience and the staff there were lovely.Furthermore the place was very authentic I could tell they had a real love for not just music mixing and production but also listening as well
20 mai 2026
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review, it’s lovely to read your comments.
Sony Blu Ray London Bridge Store
Purchase of my Sony Blu Ray was very straightforward and the staff were efficient and the product arrived the next day as advised for me to collect.
My only comment was that I wasn’t able to collect the product the next day as the London Bridge store was busy and staff were dealing with other customers. I collected the following day.
14 mai 2026
Réponse de Richer Sounds - London Bridge
Thanks for taking the time to leave your review although I’m sorry there was a wait when you first came in. I’m pleased you were able to collect without issue the following day however and that overall the experience
We really appreciate the feedback and if you do need any help please get in touch..
seniorcomplaintsteam@richersounds.com
Many thanks
Tom Griffiths
Head of Customer Experience
Richer Sounds
Great service from staff
Great service from staff, especially Robin.
Received 85inch TV the next day!
Thank you and will be using again.
14 mai 2026
Réponse de Richer Sounds - London Bridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Helpful staff at London Bridge shop
Helpful staff at London Bridge shop - assisting with delivery suggestions - ie. pick up at the shop rather than home delivery
14 mai 2026
Réponse de Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
Réponse de Richer Sounds - London Bridge
Thanks for your 5 star review, we look forward to seeing you again next time
Robin
Robin, one of the sales managers at London Bridge was very attentive when I needed help choosing a TV, which I did, and paid for, pending delivery. He was even more helpful when I rang up the next morning to say that I wanted to forgo the hoopla with having it wall mounted, cancel the order for the set I'd just ordered, buy a better quality pedestal version instead. I had never even heard of Mitchell Brown who made the set which I purchased. Mo, who had been recommended to install and set it up was equally helpful and professional.
14 mai 2026
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review, it’s lovely to read your comments.
Réponse de Richer Sounds - London Bridge
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
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