Richer Sounds - London Bridge Avis 

Nothing to complain about, but probably won't do click and collect again - I guess I thought product would be delivered to store as part of regular deliveries but it seems it was couriered there specifically so just less convenient with no environmental benefit

Used the click and collect service and item was delivered to my local store very quickly which I was very pleased with. In terms of the packaging it had been sent to the store in, via DPD, it was pretty scant, but no problems and I suppose better environmentally. No carrier bags in store which would have been nice to walk away with but not a problem as I did have a bag on me. Overall, my experience was good & I like to buy all my audio equipment from Richer Sounds. Friendly staff as usual too.

London Bridge store was very helpful after i called up due to issues ordering on the website

My memory of shopping at Richer Sounds from a number of years ago was that the staff were extremely helpful, very non-judgemental (of my relative ignorance), almost frighteningly well-informed and knowledgeable, and pleasant to boot.
Having just made two visits there to purchase an upgrade on my (dumb - and rather agéd) television, it is gratifying and reassuring to find that Richer Sounds still provides the most excellent level of service. Cannot fault them.

Delivery to time. Received in good condition.

Got some superb advice from Alex on a full audio setup. He put together a great package, the order was easy and delivery in a couple of days. Really happy. Highly recommend!

Excellent service. Supportive team in shop. Especially for a fuss pot like me; very patient and I got the system I really wanted at a fab price. Can’t fault. Looking forward to delivery and installation. 👍🙏🏽

I am not tech friendly as I made my purchase in store everything was set up for their and then.

Alex and Terry at London Bridge were excellent

Fantastic friendly communication stall were brilliant ,great deals well recommended will definitely use again

Called richer Sounds re the Samsung HW-Q990F, got all the info needed to complete the purchase. I like dealing with RS as they are always happy to help with technical queries, even on the few occasions I have called and not bought anything.
Many thanks

Excellent service. Very impress with the delivery guys who actually ring you whilst en route.

In the last few weeks I’ve made 3 purchases from the London Bridge branch. The people you employ are experts. Not only that they are clearly well trained. They ask the right questions if you’re unsure of what to buy. They never try & over sell, a tactic which is popular in Currys et al. I’d like to give special praise to Terry & Malik in the LB branch. They both went above and beyond. Experts & personable.

Excelent customer service, I wish other businesses were at least near to RS’s level!

Guy from London Bridge really helpful,great service.Very pleased with tele

I had a very good experience purchasing a turntable.
Both Terry and Alex were very professional and kind, they guided me through my decision.
I really appreciate their work and the way they do it.

Great price and great service, would buy again from them in future.

Got TV at best price I could find. Chap I spoke to even chucked in next day delivery to me for free plus a further £10 off. No issues with TV. Only issue was the promised free next day delivery did not happen as had not been booked. So got TV 3 days later. Wasn't a big issue as had been prepared to wait anyway but did expect it next day & waited in all for it but it didn't arrive. Hence the 4 stars & not 5.