Richer Sounds - Middlesbrough Avis 

Very knowledgeable and efficient staff and service. The no 1 shop for advice and help. Products all good quality.

My go to tv/hifi retailer

Next day click and collect. Friendly team in Middlesbrough store

Purchased over the phone as they wern't available for collection in store in the colour I required. Transaction was very easy & I was kept updated on my order & received it within 48hrs. Great staff at this store polite & helpful. ***** rating from me all round.

Once again an excellent service from Richer Sounds. Good advice, helpful and delivered on time. Will always use Richer Sounds when I can.

Superb support throughout the transaction.
Further, the fact that you can trust the person stood in front of you to provide the facts you need is a massive plus.

My experience with Shaun at the Middlesbrough branch of Richer Sounds was amazing.He was so friendly and very helpful..Nothing was too much trouble even though I was bombarding him with questions.
Thanks very much Shaun.
Your help was much appreciated

Customer service. I had queries about speaker brackets seen online. I got through to Paul at Middlesbrough branch who suggested a product and checked they would fit my speakers from
eBay. I forgot to order cable so rang back and he got some similar to my existing Cambridge Audio and added to the order. All arrived together.

Always great to deal with Richer Sounds. I always search their shops first for HiFi & TV,
Great for advice and demonstrations.
Competitive prices.

An issue with the website not processing a discount led me to call to place my order. With the offer honoured, my delivery came within 4 days. Perfect. However the smallest item arrived damaged, no questions replacement sent straight out. Double perfect. Service, speed and the best price on a great product

Excellent, cheers, thankyou

Purchased in Middlesbrough Store on Thursday got my receipt & 6 year guarantee no having to register on line like some other retailers.
Tv was delivered a few days later and Shaun gave me better price than anywhere else online could not ask for better service

The service was excellent and staff were very helpful

Went on Sunday to Richer Sounds in Middlesbrough to see about a new subwoofer. Paul the store manager couldn't have been more helpful. He advised on the one I wanted, gave me a great price with free delivery and although it was ordered Sunday we got it on Monday! What fantastic service and and an awesome experience. Thank you. Will definitely go again if we need anything else, even parking outside the front, what more could you ask for.

Excellent shopping experience
Dave the Technical Sales Advisor , gave me expert advice. RS had the products I was searching for , and gave speedy delivery
Great service.

Always a pleasure to shop in the Middlesbrough store. Great advice and very helpful all round. Well played thanks

Brilliant service from Shaun in Middlesbrough. Patiently helped me with getting the right set up for me. Really happy with the price and the system. Loving my return to HiFi.

Unpushy. knowledgeable, and very user friendly. I have used Richer Sounds for over 10 years, and I would never go anywhere else.

I've been a fan and customer for decades. I contacted the store by phone was given guidance on selecting a new TV. I called into Middlesbrough on a Saturday, my new TV was delivered the following Monday. Excellent service from staff and speedy delivery.

I had a rough idea what i wanted, but I wasn't 100% sure. I emailed my local shop and Stu replied, helping me with my queries back and forth- he then ordered in the item I was looking to buy to have a look and listen to (a Fiio DM15).
It was there within a day or two, and I was left to try the gear in their listening room- no hassle, no sale pushiness or pressure- just sound advice and help when asked for.
Sure enough, I was impressed with it and was helped with the purchase, even having a VIP discount applied for me though id forgotten about being signed up for it - very helpful indeed.
At the till we were talking about MP3 players and the chaps mentioned a snowsky player they had been impressed with; it was on offer and I picked one up for my wife. Again, there was no sales push, just people who're interested in audio chatting about audio, and in the process, letting the products sell themselves.
I will always buy from RS if they stock what I'm after. Having their local knowledge and facilities allowed me to decide on what I wanted and test it with my own cd's and headphones. They allowed the making of this purchase to be well informed, tested, and right for me. 10/10