Richer Sounds - Middlesbrough Avis 1 551

TrustScore 5 sur 5

4,9

63-65 Borough Road, TS1 3AA Middlesbrough, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

From ordering to delivery and set up Richer Sounds were superb. You would never get that sort of service from Curry's. Richer Sounds were cheaper and there was no pressure to buy a sound bar after exp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Same as every other time, the service was excellent. Only place to go to in my opinion when you want to buy tvs or hifi equipment and accessories. I have been a customer at Richer Sounds for over 25 y... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered MDA tv unit over telephone for click and collect from Middlesbrough branch. Unit was on time as arranged. Staff were very friendly and helpful with loading collection and reduced price by £10... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a brilliant experience with Stuart and Paul at the end of last year, when I took their advice and went with the Marantz streaming amp. It wasn’t the cheapest option but I’m so pleased I listened... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

  • 63-65 Borough Road, TS1 3AA, Middlesbrough, Royaume-Uni

  • 0333 900 0096

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The TV is really beautiful

The TV is really beautiful. I love it the colours is amazing works very well

14 février 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

The guys in Middlesbrough are always so…

The guys in Middlesbrough are always so helpful and ready to answers any questions. Full of knowledge and expertise.
Nothing is too much trouble.

13 février 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Helpful staff.

Helpful staff.
Good product at really good price

14 février 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Great Discounted Offer and Knowledge of Device

The checkout process was smooth and efficient, and I felt valued as a customer. Overall, it was a pleasant shopping experience, and I would definitely return in the future.

13 février 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Great advice. Superb staff

Great advice on telephone prior to collecting order from shop.
Staff went over and beyond to explain product to make sure we understood before leaving!
Thank you 😊

13 février 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, from professional, knowledgeable staff.

9 février 2026
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Réponse de Richer Sounds - Middlesbrough

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Expert honest advice given

Expert honest advice given, and nothing was to mutch trouble for them helping me. 5 stars from me.
I became a v.i.p member and they gave me a discount of over £ 50.00,,,,,,,,,, with a 6 yr warranty for all,
amp, cd player, and floor standing speakers,
Tony.

8 février 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Good service in shop and online.

Ordered online, delivered promptly by DPD to store for collection.

I've also bought directly from the shop previously and found the staff to be helpful and knowledgeable.

11 février 2026
Avis spontané
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Réponse de Richer Sounds - Middlesbrough

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Helpful and friendly from ringing…

Helpful and friendly from ringing through to going into the store to collect. Would recommend to friends and family.

4 février 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Great service ,

Great service ,

31 janvier 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, salesman pleasant, friendly and very helpful

3 février 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

The Right Solution

My original choice wasn't available but Paul sorted me a Hisense 43" Pro, and a Pedestal Stand which solved my problem regarding its positioning. The TV is great and the stand a perfect solution. The personal contact was better than shopping online, and Richer Sounds Middlesbrough the answer.

2 février 2026
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Réponse de Richer Sounds - Middlesbrough

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Samsung television purchase

The staff member Dave from Middlesbrough branch who dealt with my television purchase provided me with the best customer service I have received from any retailer in over 20 years. For me it is this which makes the difference when I am considering a retailer for subsequent purchases. Needless to say I shall be using Richer Sounds in future.

31 janvier 2026
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Réponse de Richer Sounds - Middlesbrough

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Best company to deal with

I felt with the manager him self helped me with all my questions that I asked him polite and friendly to talk to ales helped with the delivery of my TV

30 janvier 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Why would you purchase TV & Hi-fi anywhere else?

For a start the advice that the staff give is excellent, the number of times I have purchased TV and hi-fi from Richer Sounds never once have I been convinced to purchase the most expensive or something that doesn't suit me, advice has always been in the customers best interests. Prices of equipment is very competitive, as long as I live I'll never buy from anywhere else .
Dave who was my advisor and salesman from Middlesbrough was top of the pops

30 janvier 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

The staff are very helpful and very…

The staff are very helpful and very informative they dont push you at all this is how a shop should be run

24 janvier 2026
Logo de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough

Thanks for your great feedback and for supporting local business.

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