Richer Sounds - Milton Keynes Avis 

1 805
TrustScore 5 sur 5

4,9

556 Elder Gate, MK9 1LR Milton Keynes, GB


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Noté 5 sur 5 étoiles

The shopping experience with Richer Sounds is great because a) they have a wide range of equipment that I'm interested in at competitive prices b) orderi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My experience at Richer Sounds Milton Keynes was excellent. The service was amazing, Adam one of the Staff members were very friendly and helpful. I can’t thank him enough for how amazing he was. I’m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Walked into your MK Branch on Saturday to purchase a soundbar. Was welcomed by Adam, what a super customer experience it was. Adam took me through all the options and we whittled it down to 3 items th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought Sennheiser cordless headphones at the MK branch at 11.11 am on Friday 31 July. They were not in stock so I expected standard delivery (free p&p) would take a few days. They arrived the next... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(1 805)

24 990 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Richard at Milton Keynes was fantastic

Richard at Milton Keynes was fantastic. He spent lots of time explaining how to set up my new Cinema 50

18 février 2026
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Réponse de Richer Sounds - Milton Keynes

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Great company and very helpful staff

Great company and very helpful staff. Underrated i feel against the bigger stores but actually the staff are very knowledgeable and very often the deals and prices beat the bigger stores. Have used a few times now and will continue to from now on.
They have also been very understanding to some small issues i had one 1 product i bought from them which felt more like a personal service

30 novembre 2025
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Réponse de Richer Sounds - Milton Keynes

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

A First Class Service from the Professionals

There's so much to like about Richer Sounds, I've been a long time customer at the Milton Keynes branch, and the staff are always so helpful. I decided to buy a new CD player after mine finally bit the bullet after 30+ years of good service. This time around I did some research and opted for the Which? Magazine's best seller, a Marantz CD6007. I could have placed my order online, but I like visiting the shop, so after phoning them to reserve my new player I waited for my call to say it was in stock. I spoke to Gilbert originally, he's such a laugh, and I've struck quite a good rapport with him, something very few shop staff do these days, hence why I like RS so much. Nothing is ever too much trouble for these guys, and they will even pay for your parking when you visit the shop, now that's what I call a First Class Service! Thanks guys ;)

13 février 2026
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Réponse de Richer Sounds - Milton Keynes

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

I just feel that you can really trust…

I just feel that you can really trust these guys, will definitely shop again

12 février 2026
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Réponse de Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Excellent all round service

The staff at Richer Sounds are always polite, friendly and very knowledgable. If I am in the market for anything in audio visual, I always go to them. I have used at least 4 branches over the years and find them easy to deal with and buy from. Excellent service always.

11 février 2026
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Réponse de Richer Sounds - Milton Keynes

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Knowledgeable and helpful staff.

My husband and I were helped to purchase the correct television to meet our needs. Gilbert was knowledgeable, patient and reassuring because of our specific requirements. All the staff were friendly and helpful. They also price matched.
Excellent service.

9 février 2026
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Réponse de Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Good service as usual

8 février 2026
Logo de Richer Sounds - Milton Keynes

Réponse de Richer Sounds - Milton Keynes

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Excellent customer service

Purchased a wiim vibelink amp(open box)via the telephone, Andrew the guy that took the call couldn’t have been more helpful, he even saved me an extra 20% off by signing me up to VIP. Amp was delivered quick and I couldn’t be happier with my purchase👍🏻

8 février 2026
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Réponse de Richer Sounds - Milton Keynes

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Fabulous Service

I recently bought a Sonos Ultra Arc, Sub and rears from Richer Sounds and dealt with Adam and Aidan, both were absolutely superb, extremely helpful, great communication and delivery. I would highly recommend Richer Sounds, particularly the guys I had the pleasure of dealing with at Milton Keynes!

7 janvier 2026
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Réponse de Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

I purchased a Wiim Lite speaker at a…

I purchased a Wiim Lite speaker at a good price with the VIP membership. Helpful telephone sales. Fast delivery. Really pleased.

7 février 2026
Logo de Richer Sounds - Milton Keynes

Réponse de Richer Sounds - Milton Keynes

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

had an excellent fist experience

had an excellent fist experience. had no idea what i needed tv wise. telephoned in spoke to an advisor explained what I did and didn’t want to the guy was extremely knowledgable and patient and I was able to make the purchase over the phone. Tv arrived and was exactly what i wanted. will certainly be using these guys again and recommending them

5 février 2026
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Réponse de Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Great customer service

Great customer service, and advice. Great delivery service, very happy with the TV we bought. Thank you.

3 février 2026
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Réponse de Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Great Service at my local Richer…

Great Service at my local Richer Sounds, bought an open box at a discount, and added a 6 year guarantee and went home.

Plugged is and it work ok, now I am learning how to use it.

2 février 2026
Logo de Richer Sounds - Milton Keynes

Réponse de Richer Sounds - Milton Keynes

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

All great

Second time I’ve reviewed this transaction. Used six year warrantee & and replacement tv now going well. Thanks Wayne & the team.

2 février 2026
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Réponse de Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Excellent Service from Adam - as always!

Adam is the standout performer in my view. He is always helpful and polite, and he provides the best customer service you could wish for. I've always been a supporter of Richer Sounds, but even more so because of people like Adam, who are an asset to this organisation.

30 janvier 2026
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Réponse de Richer Sounds - Milton Keynes

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Fantastic service Fantastic prices

The guys at Richer sounds in Milton Keynes went above and beyond my expectations! Dealing first with me on the phone answering all of my questions and reserving the model I wanted - then opening the shop early on Sunday (Vip member) to go through everything about my new LG OLED TV purchase and then telling me I will be receiving a free LG soundbar and woofer which was the icing on the cake !! Absolutely the best place for outstanding service and quality equipment at the best prices available !

1 février 2026
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Réponse de Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Good honest opinions of staff

Good honest opinions of staff and did not seemed rushed at any point in choosing what i was after
A very good experience
I have used Richer Sounds for many years

30 janvier 2026
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Réponse de Richer Sounds - Milton Keynes

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Eversolo Play purchasing experience.

I'd been watching the Eversolo CD Play for a while, reading and watching reviews etc and decided to take the plunge on the Thursday afternoon, contacting the Milton Keynes RS store to find out whether it was a stock item. It wasn't but Richard informed me that getting one in for the following day would be possible. So I decided to complete the transaction, Richard providing an unprompted £10 discount and then talking me through the telephone approval process.
Sure enough the following morning I received a call before store opening to tell me the Play had been delivered and that I could pick up that afternoon. All rather excellent, as is the product.

29 janvier 2026
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Réponse de Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Great product range .

Great product range .
Extremely helpful staff (especially if your in a rush)
I would definitely purchase from Richer sounds again.

23 janvier 2026
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Réponse de Richer Sounds - Milton Keynes

Thank you for your 5 star review!

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