Richer Sounds - Preston Avis 

2 929
•
TrustScore 5 sur 5

4,9

10 Church Street, PR1 3BQ Preston, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Being able to audition the Equipment in store. Friendly and knowledgeable staff. I was interested in the Yamaha r-n600a and it's functions. The staff were very helpful though to fully demonstrate... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered online, items arrived at the Preston store the following day, and I picked up the items at the weekend. The staff are knowledgeable and helpful, and I will be using the Preston store again fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought my CD player, amp and speakers from Richer Sounds, 25 years ago in London. All still going strong, so when I decided to buy a turntable recently it was the only place I checked. Back then i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service from Howie at Richer Sounds (Preston), answered my questions and offered to check and make sure all my other equipment was compatible with the streaming unit I was looking at purchasin... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 929)

24 500 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Love Richer Sounds

I bought my CD player, amp and speakers from Richer Sounds, 25 years ago in London. All still going strong, so when I decided to buy a turntable recently it was the only place I checked. Back then i loved the fact that I could go in to a real shop, talk to real people and try out how things sound with the music I liked to listen to. And im pleased to say that nothing has changed. This time i went to Richer Sounds in Preston. No high pressure sales. I was left to listen, till I had some questions. James was brilliant and all the staff are very knowledgeable, honest and helpful. The prices are great and products are very high quality. Ive now added a Denon DP-300F to my system. Richer Sounds are the best. I won't go anywhere else.

10 octobre 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Hassle free purchase

Hassle free purchase, arrived sooner than expected.

11 octobre 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

WiiM Ultra

Great service from Howie at Richer Sounds (Preston), answered my questions and offered to check and make sure all my other equipment was compatible with the streaming unit I was looking at purchasing, at no point did he try and change my mind, just gave a honest opinion about the product and what was the best way to achieve it! Matched the price which was being offered during a two day sale by a well known on line retailer plus gave extra discount and arranged delivery which was free and actually arrived two days earlier (as no stock in nearest shop).
Very happy with this retailer and will always return to them as there is never a reason not to!!
Not to mention very happy with the WiiM Ultra albeit a little trickier than I thought setting it up.

7 octobre 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Helpful staff

Ordered online, items arrived at the Preston store the following day, and I picked up the items at the weekend. The staff are knowledgeable and helpful, and I will be using the Preston store again for my next purchase.

7 octobre 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Excellent product information

Excellent product information. Professional yet friendly service. Good communication and delivery service was quick. Highly recommend these guys. Bought stuff in 90’s that still works and sounds great.

6 octobre 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Excellent advice from sales team in…

Excellent advice from sales team in particularly Matt who was very friendly and helpful. Speedy delivery and received email to make sure I was happy with everything.

2 octobre 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Rang to check the item was in…

Rang to check the item was in stock,arrived 1 hour later, very helpful staff my marantz amp was waiting for me,and away I went,can't thank the lads enough, never used the shop before, but highly recommend the lads, they know there stuff, again thanks to all at richer sounds preston branch

1 octobre 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Great products

Great products, great personal customer experience. Love the ‘experience room’ where you can test what your are interested in!

30 septembre 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Can speak to a real person and not some…

Can speak to a real person and not some hopeless chat bot.

29 septembre 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

The place to go

very helpful and were able to demonstrate the product

28 septembre 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Spot on from start to finish

Spot on from start to finish. Even replied to an Email out of hours.

28 septembre 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Being able to audition the Equipment in store

Being able to audition the Equipment in store.
Friendly and knowledgeable staff.
I was interested in the Yamaha r-n600a and it's functions. The staff were very helpful though to fully demonstrate the receiver it would be good to also have a CD player and Turntable connected plus two sets of speakers so that a better assessment of the equipment can be made (as in the good old days) when shops would have various items connected through a switching system.
After purchase the receiver was delivered next day and with in the delivery time window and in perfect condition. Excellent.

23 septembre 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Very professional as usual

Very professional as usual, selling professional equipment.
I’ll always go to Richer Sounds for my hi-fi stuff, even though it is not near me.
Staff always willing to help, give advice etc.

28 septembre 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

New LG TV with soundbar.

great staff in store very helpful when choosing new LG TV,very knowledgeable when explaining about the TV,would recommend richer sounds Preston store when purchasing electrical items,

16 septembre 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 4 sur 5 étoiles

Friendly and helpful service at Preston…

Friendly and helpful service at Preston store. Delivery could have been improved by despatching both items at same time.
Otherwise perfect!

26 septembre 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Noté 5 sur 5 étoiles

Great service A+

28 août 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Great Service

Great service from the Preston Branch

5 septembre 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thank you for your wonderful feedback

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus