Richer Sounds - Preston Avis 

2 822
TrustScore 5 sur 5

4,9

10 Church Street, PR1 3BQ Preston, GB


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Noté 5 sur 5 étoiles

Called into Preston at Xmas for advice on a video projector. Explained I wouldn't be buying for 6 months but still got a great deal of personal advice. Emailed recently to see if there was a newer or... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My tv stopped working so I contacted customer service and they said it wasn’t worth fixing so I got 10% off the price of the tv for every year I’d had it. So I still had enough money left to put towa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The complete transaction was done initially on the internet then subsequently on the phone to the Preston branch. All went very smoothly. The TV was delivered on time. While it's only been viewed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I buy anything that is TV or hifi related from richer sounds as the prices are always reasonable, the staff are always friendly and well informed and don't pressure you into buying anything you don't... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(2 822)

23 773 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Richer Sounds No 1

My tv stopped working so I contacted customer service and they said it wasn’t worth fixing so I got 10% off the price of the tv for every year I’d had it. So I still had enough money left to put towards a new tv which was in the VIP sale. Worked out as an absolute bargain. The staff at Richer sounds Preston took the order for my new tv and it was delivered to me the next day. Thank you Harrison and Matt at that branch more than helpful all the way. And Ilias at customer service too. Me now am a happy happy Customer and I always am after dealing with Richer Sounds.Need I say more I could but I’d be writing for a week

2 juillet 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

All the guys at Richie sounds was…

All the guys at Richie sounds was absolutely brilliant and so helpful when I went in to buy my tv. They had loads of time for me and to go through the options which were best suited for me. I would definitely recommend them. 100%. I will be definitely going back. Thank you Richie sounds. 10/10.

30 juin 2026
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Réponse de Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Noté 4 sur 5 étoiles

Friendly helpful staff

Friendly helpful staff. This is difficult because I know they can’t stock everything. Wanted an internet/DAB radio, had to order one and have it delivered to home to try, with the option to return/exchange it if I wasn’t happy. There were a couple of units I would have liked to compare but that wasn’t an option in store. As it happens I was happy with my first choice, so happy days.

29 juin 2026
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Réponse de Richer Sounds - Preston

Thank you for the helpful feedback, we're really glad that you are happy with the unit you bought but will of course review the store display demonstration options for the range in question in light of your experience.

The Customer Experience team

Noté 5 sur 5 étoiles

Props for Preston…

Called into Preston at Xmas for advice on a video projector. Explained I wouldn't be buying for 6 months but still got a great deal of personal advice. Emailed recently to see if there was a newer or better option and was reassured that the model Id originally fancied was still the class leader. Agreed to buy it and was given a discount (unexpectedly) since I was still some weeks from moving into my new house.

26 juin 2026
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Réponse de Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Really helpful great advice always…

Really helpful great advice always recommend buying from richer sounds great quality products

14 juin 2026
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Réponse de Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Excellent service

23 juin 2026
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Réponse de Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Great costumer service

Great costumer service, very friendly staff (Preston store )

23 juin 2026
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Réponse de Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

I buy anything that is TV or hifi…

I buy anything that is TV or hifi related from richer sounds as the prices are always reasonable, the staff are always friendly and well informed and don't pressure you into buying anything you don't need. The 6 year guarantees are a nice touch as well.

21 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Great Service

Always great customer service , very helpful and friendly .

19 juin 2026
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Réponse de Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Great prices from Richer Sounds.

Great prices from Richer Sounds yet again. I purchased a LG OLED65G56LS for collection. My purchase was ready and waiting at the shop and I was away in minutes with the assistance of the helpful staff.

11 juin 2026
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Réponse de Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

could not be better

could not be better. friendly knowledgeable staff ,easy to ask for advice

15 juin 2026
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Réponse de Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Great Experince all round

I had a tight budget and wanted sound quality that matched my son's equipment.
This was achieved very easily and I got a much better level of performance than I expected.

17 juin 2026
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Réponse de Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Always a pleasure dealing with Howie at…

Always a pleasure dealing with Howie at the Preston Branch. Great knowledge and an enjoyable customer experience.

12 juin 2026
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Réponse de Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

All very good.

The complete transaction was done initially on the internet then subsequently on the phone to the Preston branch.
All went very smoothly.
The TV was delivered on time.
While it's only been viewed for 3 days I'm completely satisfied with the picture etc.
I will definitely recommend both Richer Sounds and this LG TV to anyone who enquired.

15 juin 2026
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Réponse de Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Excellent service and advice

Excellent service and advice. I recently went in to ask about some earbuds I had seen on line. I didn’t want to spend a lot as at 75 I’m now hard of hearing and not able to appreciate the audio subtlety I used to enjoy. However the assistant was patient and helpful and not snobby about my lo-fi choice. I’m pleased with my purchase and the service I received. RS are always competitive on price and helpful and accommodating in helping you to make your choice irrespective of your criteria.

13 juin 2026
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Réponse de Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

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