Richer Sounds - Preston Avis 

2 840
TrustScore 5 sur 5

4,9

10 Church Street, PR1 3BQ Preston, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy process of buying the TV. Harrison was very helpful and patient. Delivery was straightforward. The guys were helpful and pleasant. Great service, great price and great guarantee. Thanks

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(2 840)

23 511 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

All the guys at Richie sounds was…

All the guys at Richie sounds was absolutely brilliant and so helpful when I went in to buy my tv. They had loads of time for me and to go through the options which were best suited for me. I would definitely recommend them. 100%. I will be definitely going back. Thank you Richie sounds. 10/10.

30 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Noté 4 sur 5 étoiles

Friendly helpful staff

Friendly helpful staff. This is difficult because I know they can’t stock everything. Wanted an internet/DAB radio, had to order one and have it delivered to home to try, with the option to return/exchange it if I wasn’t happy. There were a couple of units I would have liked to compare but that wasn’t an option in store. As it happens I was happy with my first choice, so happy days.

29 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thank you for the helpful feedback, we're really glad that you are happy with the unit you bought but will of course review the store display demonstration options for the range in question in light of your experience.

The Customer Experience team

Noté 5 sur 5 étoiles

Props for Preston…

Called into Preston at Xmas for advice on a video projector. Explained I wouldn't be buying for 6 months but still got a great deal of personal advice. Emailed recently to see if there was a newer or better option and was reassured that the model Id originally fancied was still the class leader. Agreed to buy it and was given a discount (unexpectedly) since I was still some weeks from moving into my new house.

26 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Really helpful great advice always…

Really helpful great advice always recommend buying from richer sounds great quality products

14 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Excellent service

23 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Great costumer service

Great costumer service, very friendly staff (Preston store )

23 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

I buy anything that is TV or hifi…

I buy anything that is TV or hifi related from richer sounds as the prices are always reasonable, the staff are always friendly and well informed and don't pressure you into buying anything you don't need. The 6 year guarantees are a nice touch as well.

21 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Great Service

Always great customer service , very helpful and friendly .

19 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Great prices from Richer Sounds.

Great prices from Richer Sounds yet again. I purchased a LG OLED65G56LS for collection. My purchase was ready and waiting at the shop and I was away in minutes with the assistance of the helpful staff.

11 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

could not be better

could not be better. friendly knowledgeable staff ,easy to ask for advice

15 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Great Experince all round

I had a tight budget and wanted sound quality that matched my son's equipment.
This was achieved very easily and I got a much better level of performance than I expected.

17 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Always a pleasure dealing with Howie at…

Always a pleasure dealing with Howie at the Preston Branch. Great knowledge and an enjoyable customer experience.

12 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

All very good.

The complete transaction was done initially on the internet then subsequently on the phone to the Preston branch.
All went very smoothly.
The TV was delivered on time.
While it's only been viewed for 3 days I'm completely satisfied with the picture etc.
I will definitely recommend both Richer Sounds and this LG TV to anyone who enquired.

15 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Excellent service and advice

Excellent service and advice. I recently went in to ask about some earbuds I had seen on line. I didn’t want to spend a lot as at 75 I’m now hard of hearing and not able to appreciate the audio subtlety I used to enjoy. However the assistant was patient and helpful and not snobby about my lo-fi choice. I’m pleased with my purchase and the service I received. RS are always competitive on price and helpful and accommodating in helping you to make your choice irrespective of your criteria.

13 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Impressed

After a lot of product browsing and changing my mind about brands, sizes and models a number of times, it was so surprising when I called Richer Sounds, I did know the brand but the warmth of the discussion with people who really knew what they were talking about and were very customer focussed with the ability to get things done was truly a super nice experience, impressed.

11 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Customer Service Good

Good price. Delivery good and dealt well with an after sales query

11 juin 2026
Logo de Richer Sounds - Preston

Réponse de Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

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