Richer Sounds - Solihul Avis 

Great communication,from the order process to delivery. I have used this company for several years and never had a problem.

This is a lovely store and very welcoming. We were looking at turntables, specifically the Audio Technia 120 and it's so much better to physically see it rather than just online. The staff were very knowledgeable, gave us good feedback and didn't push higher priced units. We chose recommended speakers with a built in amp and are very pleased with our purchases.
The only thing worth mentioning is that the store is located in a bus and pedestrian zone. If you are unaware of the area and drive through this zone to the other end, we found out later from the store staff that we may get a ticket. To pick up items from store, they recommended doing a 'u' turn from a nearby loading bay to avoid any issues.
Perhaps this could be highlighted on the website for the Solihull store so customers are aware.
It's been just over a week since our visit and no ticket yet, so we're keeping everything crossed 🤞😆

Great advice on which products to buy and why. Yes it cost more but I didn’t end up making an expensive mistake by buying something unsuitable.

A great product and the staff at the Solihull store couldn't have more helpful a very pleasant experience

I arrived at the store around 10:30 only to find that it didn't open until 12:00.
I could see people inside. Called them to say I was outside and wanting to collect an order. They opened up, dealt with my order and I left a very happy customer. Great customer service.

Very helpful and great prices. The delivery was quick and well packaged.

Richer Sounds offered the best price through their price promise. What was very good was that they revisited the price when I found a further reduction that matched their first offer.

Delivery was excellent through BJS arriving three days after I ordered the item.

Purchased a new TV from the Solihull branch Sam was very good sorted out everything for me the staff are knowledgeable friendly and very customer focused the prices are also very competitive the delivery was also good a lot of care taken on top of that you get an extra year's warranty on your product which makes the whole experience first class would highly recommend

Very happy with my visit to Richer Sounds Solihull and very happy with my purchase. Great staff, very helpful and great advice, got exactly what I wanted at Richer Sound's usual good prices. Highly recommended, my go-to hifi supplier and shop.

Excellent technical advice and service. We have recommended Richer Sounds to friends based on this positive experience

Really helpful and excellent advice. Found me the perfect product

Helpful team, demonstrated speaker performance well. Fast home delivery. Would buy again

Richer Sounds are my default place to go for advice on anything 'hi-fi related'. I needed a new A/V amp as my existing one was faulty. Selecting a replacement was a challenge but when I outlined my existing setup to Karl, he explained the different options and the pros/cons of each which helped me select the perfect replacement. I'm very pleased with it - a Denon AVR-X2800H. Thank you.

Spoke to the tech over the phone about the TV I was interested in really good explanation on my issues, on the strength decided to order online, order went through at 3.45 pm Thursday afternoon delivered 07.45 am Friday morning. TV was better than expected plus a 7 year warranty to boot couldn't be happier

The technical help of the staff. The explanation of questions, and advice regarding the product I was interested in including similar alternatives.

Great advice from Karl in the Solihull branch. Identified what cables I needed from my email request. Purchased them via the phone for delivery. Very reasonably priced and arrived on time. Highly recommended.

Staff were very helpful in explaining about the product and the delivery, most importantly they were not pushy in selling other products to me and therefore I will be coming to Richerr sounds in future

Extremely easy buying process, and all always goes to plan with delivery. Delivery timing was important due to being a present for my Daughters 10th birthday.

Everything from your online site to visiting Samuel at Solihull branch was perfect and he had excellent knowledge and was very polite and friendly.
Delivery was fine and just getting to know my way round the television now.
Many thanks Tony Bates..