Richer Sounds - Solihul Avis 

1 759
•
TrustScore 5 sur 5

4,9

9 Station Road, B91 3TG Solihull, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

It was really useful discussing my requirements in store with the knowledgeable sales person. Before I went to the store I did some research on the website, which helped me decide my budget. I chose h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

fosi audio zd3. After already agreeing a price match with Tele sales. The shop told me they had a returned item in excellent condition; they gave me a further discount. The actual item was very g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

When I bought my new Cambridge Audio AXR100 amplifier the staff were very helpful in advising me on what I should buy. I had thought about a less powerful amplifier not realising it wouldn't drive my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team did not try to sell me unnecessary items beyond my budget, they were friendly without being overbearing and highly knowledgeable. My email enquires were delt with promptly and they even went... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(1 759)

24 662 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Satisfied customer

I ordered my Denon turntable by phone with Martin, the Solihull store manager, who was most helpful.
It was delivered promptly and on time.
It is now all set up and my vinyl collection sounds marvellous.

2 mars 2026
Logo de Richer Sounds - Solihul

Réponse de Richer Sounds - Solihul

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Great service !!

Efficient knowledgeable assistant in store Knew exactly what I needed Delivered next day. Couldn’t ask for better service

3 mars 2026
Logo de Richer Sounds - Solihul

Réponse de Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

OLED or QLED

Good advice as always means you walk away with the right product for your individual circumstances

2 mars 2026
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Réponse de Richer Sounds - Solihul

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

The salesperson was excellent and this…

The salesperson was excellent and this is what is lacking in a lot of places. We had visited a competitor and their salesperson tried to push a product we had no interest in presumably to hit a sales target. Totally different experience at richer sounds. No pressure selling just genuine information. The whole set up is tailored to meet the needs I have when making a purchase. Thank you.

18 février 2026
Logo de Richer Sounds - Solihul

Réponse de Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Knowledgeable & professional staff (Solihull)

Professional, polite and knowledgeable staff who took the time to understand my needs and recommend the most suitable solution. Slightly disappointed that you have closed your central Birmingham outlet but will certainly return to the Solihull branch soon.

21 février 2026
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Réponse de Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Sound system for a model railway

i visited the Solihull store with an unusual request; setting up a sound system for my model railway.
Martin advised on choice of speaker but also suggested a small amplifier would greatly improve the sound quality and volume.

Samuel helped me with this a couple of weeks later and i was also kitted out with wires.

The sound is amazing, so thanks chaps!!!

i am happy to say i am delighted with the JBL speakers and FOSI amplifier

27 février 2026
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Réponse de Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

The service was excellent

The service was excellent, and the staff were very helpful and knowledgeable about the product.

26 février 2026
Logo de Richer Sounds - Solihul

Réponse de Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

We found Richer Sounds so very helpful

Recommended by our TV Media wall installation company, and found Richer Sounds so very helpful, in identifying the best TV for our needs. The price offer was very fair, and deliver quick and free. You always felt you were being rated as an important customer, where a long term relationship was a priority. Thanks for all you help in selecting the right TV for us

25 février 2026
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Réponse de Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Friendly personal service

Friendly personal service - swift outcome.

24 février 2026
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Réponse de Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Always a pleasure buying from Richer…

Always a pleasure buying from Richer Sounds from the initial look at the product to the read ups on the product. To collecting in Store.

24 décembre 2025
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Réponse de Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Time for upgrade

Needed new TV, the gentleman that served us was very knowledgeable and guided us through each set. We chose a TV and was able to take it away with us. Brilliant service

21 février 2026
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Réponse de Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Great communication and advice

Great communication and advice, friendly knowledgeable staff who are happy to help. Great shopping experience.

19 février 2026
Logo de Richer Sounds - Solihul

Réponse de Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Excellent advice and Service

I had excellent advice both by email and instore in Solihul from the manager. I had forgotten my wallet on the day I visited so ordered online and got my kit exactly when I asked for it.

20 février 2026
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Réponse de Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Top shop great staff members…

Extremely friendly and knowledgeable team members welcoming and can’t do enough for every customer that enters the shop.

17 février 2026
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Réponse de Richer Sounds - Solihul

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Richer Sounds manager Martin

Richer Sounds manager Martin, took the time to direct me (from 5 mins away) to the loading area at the front of the shop, where I was able to collect my order seamlessly. All staff were friendly and helpful during my visit.
Well done Richer Sounds Solihull.

16 février 2026
Logo de Richer Sounds - Solihul

Réponse de Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Good communication throughout order…

Good communication throughout order process, product ready for collection at stated time, subsequent refund process handled politely and efficiently.

17 février 2026
Logo de Richer Sounds - Solihul

Réponse de Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Not available from my local store

Not available from my local store. National sales found the product in Solihul. Prompt delivery

10 février 2026
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Réponse de Richer Sounds - Solihul

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Excellent Service

Excellent service, great knowledge by the staff. Treated like a valued customer. Special thanks to Stuart

12 février 2026
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Réponse de Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

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