Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty. The staff at Richer Sounds were very sympathetic an... Voir plus
L'entreprise a répondu
Good in store service from Paul, delivery on time, set up help excellent. Paul was excellent at suggesting the right TV for me, highly recommended, would shop with Richer Sounds again.
L'entreprise a répondu
Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
77 London Road, SO15 2AA, Southampton, Royaume-Uni
- 0333 900 0036
4,9
Excellent
3 k avis
Demande des avis aux clients
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Rob was amazing with his knowledge and…
Rob was amazing with his knowledge and patience waiting for my 90year old mother to decide on a tv .great work and she loves her new tv .Steve Harris
10 octobre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Top service.
The guy who served us knew exactly what we needed.
Our new speakers are superb.
17 octobre 2026
Réponse de Richer Sounds - Southampton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Top HiFi outlet, brilliant staff
Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'Sound Room' is perfect to help you make your choice. The staff were friendly and helpful and, despite being very busy, managed to keep all their customers happy. My order was shipped the following day with one item which had sold out being located in one of the other branches. Delivery service was very good, reversing the negative reports found against many agents. Highly recommended
8 octobre 2026
Réponse de Richer Sounds - Southampton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Réponse de Richer Sounds - Southampton
Thanks for your great feedback and for supporting local business.
Excellent service and delivery
The service was very good I was able to order TV as a present for my granddaughter over the phone with ease. It was also delivered 4 days early very good.
9 octobre 2026
Réponse de Richer Sounds - Southampton
Thanks for your feedback, great to read you were happy with our service.
Excellent customer service
I ordered the Wiim Pro Plus online as I was on holiday. About 10 minutes later I received a call from the Southampton shop, my local store, to say they had one in stock and would put it by until I could pick it up. Excellent customer service. The Pro Plus is great too!
6 octobre 2026
Réponse de Richer Sounds - Southampton
Thank you for your 5 star review, it’s lovely to read your comments.
Réponse de Richer Sounds - Southampton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Good advice and products
4 octobre 2026
Réponse de Richer Sounds - Southampton
Thanks for your feedback, great to read you were happy with our service.
GREAT PRODUCT PRICE AND EXPERT ADVICE
3 octobre 2026
Réponse de Richer Sounds - Southampton
Thank you for your wonderful feedback
Good in store service from Paul
Good in store service from Paul, delivery on time,
set up help excellent. Paul was excellent at suggesting the right TV for me, highly recommended, would shop with Richer Sounds again.
26 septembre 2026
Réponse de Richer Sounds - Southampton
Thanks for your feedback, great to read you were happy with our service.
Always a pleasant experience to shop at…
Always a pleasant experience to shop at Richer Sounds. Staff friendly and knowledgeable, and helped by explain how to wire an arc HDMI cable for my Denon amp and LG TV
29 septembre 2026
Réponse de Richer Sounds - Southampton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Had my klipsch speakers repaired
Had my klipsch speakers repaired had them for nearly three years no problem with the six year guarantee working as good as new brilliant service from richer sounds Southampton.
25 août 2026
Réponse de Richer Sounds - Southampton
Thanks for your feedback, great to read you were happy with our service.
As always fantastic knowledge and…
As always fantastic knowledge and delightful customer service
27 septembre 2026
Réponse de Richer Sounds - Southampton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
I ordered some speakers at a great…
I ordered some speakers at a great members price and arranged for collection at my local Richer Sounds shop the next day, process was so simple and the price was fantastic
24 septembre 2026
Réponse de Richer Sounds - Southampton
Thank you for your 5 star review, it’s lovely to read your comments.
Réponse de Richer Sounds - Southampton
Thank you for your wonderful feedback
Always a joy 😎
Excellent service once again from Richer Sounds in Southampton. I was greeted by Marc who was very helpful .
Thank you Marc
26 septembre 2026
Réponse de Richer Sounds - Southampton
Thanks for your kind review, we look forward to your next visit.
You cannot beat Richer Sounds customer…
You cannot beat Richer Sounds customer service, why would you buy expensive multimedia equipment elsewhere!
Shout out to Marc who responded to all of my queries promptly and politely.
26 septembre 2026
Réponse de Richer Sounds - Southampton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Quick service
Quick service, good advice and the purchase was good value for money
2 octobre 2026
Avis spontané
Réponse de Richer Sounds - Southampton
Thank you for your 5 star review, it’s lovely to read your comments.
Marc and the team at Richer Sounds made…
Marc and the team at Richer Sounds made me feel welcome, I have purchased many parts & Audio equipment from them for years, Jim is an expert in connectivity & Diract, I like chatting with them for educational purposes they know what they are talking about, it my one stop shop for Audio.
20 septembre 2026
Réponse de Richer Sounds - Southampton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The Arcam A15+ amp upgrade story
I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty.
The staff at Richer Sounds were very sympathetic and professionally quickly sourced a replacement. The 2nd Arcam A15+ is installed and has made a real significant leap in the sound quality of my system.
This exceedingly rare fault was effortlessly sorted and fixed.
Richer Sounds Southampton have totally sealed my loyalty to their perfect service.
Many Thanks to Tom the Manager
22 septembre 2026
Réponse de Richer Sounds - Southampton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
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