Richer Sounds - Southampton Avis 

2 697
•
TrustScore 5 sur 5

4,9

77 London Road, SO15 2AA Southampton, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty. The staff at Richer Sounds were very sympathetic an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good in store service from Paul, delivery on time, set up help excellent. Paul was excellent at suggesting the right TV for me, highly recommended, would shop with Richer Sounds again.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(2 697)

24 562 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Just excellent

Staff member was excellent, listened to what I wanted and advised and refined options. Very pleased with new hifi.

As ever just the best place to go.

21 août 2026
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Réponse de Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Another TV purchase from Richer sounds…

Another TV purchase from Richer sounds in Southampton. Excellent service as usual and at a good price. Plus the 6 year warranty is a bonus.

20 août 2026
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Réponse de Richer Sounds - Southampton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Great service

Great service

16 août 2026
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Réponse de Richer Sounds - Southampton

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Fabulous service

Fabulous service - bought a new tv from the Southampton shop and they were brilliant couldn’t fault them at the shop and the tv installation was done by their recommended technician and he was aslo faultless !
A pleasure to do business with

7 mai 2026
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Réponse de Richer Sounds - Southampton

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Richer Sounds is awesome!!

Being able to speak with the staff is always a delight, knowing their deep insight and advice on what to get/what not to get. I remember Rob showed me one of the rooms that had some high end streamer and we listening to Nine Inch Nails. The sound was so amazing, it's beyond comprehension! Plus, it is such a cosy place, they should totally sell some coffee which would be delightful while browsing!

11 août 2026
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Réponse de Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Been buying TV`s and sound equipment…

Been buying TV`s and sound equipment from Richer Sounds in Southampton for over 25 years now - never go anywhere else. Always great service, prices and above all product knowledge on each of the products.
James was fantastic at sorting out a small issue we had connecting the new TV to a Sonos soundbar via an "optic lead".

4 août 2026
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Réponse de Richer Sounds - Southampton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Great products, friendly staff, competitive prices; what’s not to like about Richer Sounds?

I reserved a Denon tuner/cd player, M41-DAB, which was listed as a clearance item. The response from the Southampton store was quick and I was phoned the next morning and told about the condition of the item - looks like new, they said. So I went into the store the next day and sure enough, it looked brand new, so I bought it. Works great in my bedroom with a pair of Missions. Staff as always helpful and friendly, an absolute pleasure spending money at Richer Sounds Southampton.

13 août 2026
Avis spontané
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Réponse de Richer Sounds - Southampton

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Make Richer Sounds your first choice.

It is always an excellent experience dealing with this company. I have dealt with them over many years. The engagement with the staff has always been such that I have never found better. Southampton branch is no exception.

6 août 2026
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Réponse de Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Prompt and very helpful service from…

Prompt and very helpful service from staff. Ordered 2 Pure Dab+ Radios on Sunday via normal, not paid for, delivery and they arrived by DPD on the following day!! I have always found Richer Sounds in Southampton very helpful, especially with the recent replacement of my Panasonic problem TV with a smart LG tv - best purchase ever made! Thank you.

2 août 2026
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Réponse de Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Thoughts of an old f**t!

Great Service!! Ordered online, arrived the next day. The guy I spoke with was knowledgeable and very helpful making the small purchase pleasurable. Always loved Richer Sounds, superb product range, helpful staff, like proper old fashion shopping.

4 août 2026
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Réponse de Richer Sounds - Southampton

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Service borne of experience

I called in as I happened to be near the Southampton store, after considering a sub woofer for some while. Ben was terrifically helpful, not pushy, but after checking my needs and current set-up, recommended the Wiim product. That helped my decision and I purchased following day. The difference in soundscape is outstanding, great value too. Cheers Ben, excellent advice.

1 août 2026
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Réponse de Richer Sounds - Southampton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Great support.

I asked for support with what I was looking to buy. I was shown some options. My existing speakers were tested so I was able to re-utilise these. Paul was really helpful.

30 juillet 2026
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Réponse de Richer Sounds - Southampton

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Usual knowledgeable experience

Usual knowledgeable experience, yet again I relied on the staff without trying the product and they were spot on with their advice on sound quality

29 juillet 2026
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Réponse de Richer Sounds - Southampton

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Easy to deal with.

I live a long way from my nearest store at Southampton so I rang to check whether my choice of amplifier was in stock for audition or collection. Good decision as it wasn't, however Marco did a price beat deal for an online purchase so saved me a long trip.

24 juillet 2026
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Réponse de Richer Sounds - Southampton

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Top quality service.

Knowledgeable and patient customer service. Paul at the Southampton branch arranged for delivery of my excellent new Wharfedale 5.2 speakers with appropriate cables and banana plugs the following day to the Isle of Wight. Very impressed.

23 juillet 2026
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Réponse de Richer Sounds - Southampton

Thanks for your 5 star review, we look forward to seeing you again next time

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