Great advice in one of the stores. We went to look at one particular tv, which suits us perfectly. I rang to order, which was easy - was connected to Swiss Cottage. Could not have been more helpf... Voir plus
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Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple... Voir plus
L'entreprise a répondu
I have to say Richer Sounds never let you down, if anything is wrong they immediately pull out all the stops to remedy the situation. The Sennheiser headphones I received were damaged in transit. I ha... Voir plus
L'entreprise a répondu
I made a judgment arrow regarding size and weight of the package when ordering TV direct to your branch. Too big for me to handle. Andre the field sales manager at your Swiss cottage branch solved the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
25 Northways Parade, NW3 5DN, London, Royaume-Uni
- 0333 900 0031
4,9
Excellent
1 k avis
Demande des avis aux clients
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Always get a good Deal
I’ve been going to Richer sounds for a few years now, and I always find I get a good deal. Even if I shop around I always get the best deal from them.Free delivery on TVs for example, I can’t think of anything negative. Ive always had a positive experience dealing with them.
28 septembre 2025
Réponse de Richer Sounds - Swiss Cottage
Thanks for your feedback, great to read you were happy with our service.
Awesome service and the warranty is a…
Awesome service and the warranty is a stress free worry
5 septembre 2025
Réponse de Richer Sounds - Swiss Cottage
Thank you for your 5 star review, it’s lovely to read your comments.
Réponse de Richer Sounds - Swiss Cottage
Thanks for your kind review, we look forward to your next visit.
Omar at the swiss cottage branch was…
Omar at the swiss cottage branch was amazing, from start to finish giving sound advise on options. Almost my setup the of system is complete. Many thanks for all your support mate. Greatly appreciated.
20 septembre 2025
Réponse de Richer Sounds - Swiss Cottage
Thanks for your great feedback and for supporting local business.
Réponse de Richer Sounds - Swiss Cottage
Thanks for your kind review, we look forward to your next visit.
Happy customer
Knowledgeable staff, good selection of products backed by six year warranty, quick delivery, great prices. Very happy.
15 septembre 2025
Réponse de Richer Sounds - Swiss Cottage
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
I placed my order by phone which was…sounds richer to me---wunderbar!
I placed my order by phone which was quickly answered. The gentleman with whom I spoke was charming and hugely helpful and enthusiastic re the quality of the radio which I was odering. In short----a superb service.
12 septembre 2025
Réponse de Richer Sounds - Swiss Cottage
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent service
Everyone I spoke to at Richer Sounds (Filip, Paul) were knowledgeable about their products and helped me form a decision about the most suitable headphones I should purchase for my purposes. They explained and helped me with the ordering process and I was very grateful for their input.
6 septembre 2025
Réponse de Richer Sounds - Swiss Cottage
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Réponse de Richer Sounds - Swiss Cottage
Thank you for your wonderful feedback
Very helpful and appropriate service,
From my initial enquiry, the staff were extremely helpful, giving sensible and informed advice with no hard sell at all. Part of my order took a day or so longer than expected to be delivered from another store (DPD let them down!) but staff were responsive in chasing this up and called me when the order had arrived and it was ready for collection.
1 septembre 2025
Réponse de Richer Sounds - Swiss Cottage
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great team
Great team, easy to navigate website, purchasing was easy. Follow up emails and delivery notifications were great, even when changing delivery method soon after ordering. Pricing is the extremely competitive and would choose them over digital shops all the time
27 août 2025
Réponse de Richer Sounds - Swiss Cottage
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The salesperson gave good advice
23 août 2025
Réponse de Richer Sounds - Swiss Cottage
Thanks for your great feedback and for supporting local business.
Brilliant and straightforward
They were so clear, straightforward and efficient. Explained everything and offered assistance
16 août 2025
Réponse de Richer Sounds - Swiss Cottage
Thanks for your great feedback and for supporting local business.
A faultless transaction
A faultless transaction, all staff concerned were knowledgeable, courteous and helpful.
13 août 2025
Réponse de Richer Sounds - Swiss Cottage
Thanks for your feedback, great to read you were happy with our service.
Great service
Good price, great speedy service and a follow up call a few days after by Ollie to check all good.
15 août 2025
Réponse de Richer Sounds - Swiss Cottage
Thanks for your feedback, great to read you were happy with our service.
Excellent service
Excellent service
Great advice
Friendly staff - eg Omar
Helpful store manager - Filip
I made a large order - no problem getting refunds for items that were not needed
Also prompt refund for any price matches.
Highly recommended
15 août 2025
Réponse de Richer Sounds - Swiss Cottage
Thanks for your 5 star review, we look forward to seeing you again next time
Great personal service and so good to…
Great personal service and so good to be spoken to about electronics and understand what they’re talking about and giving honest true answers. Highly recommend
10 mai 2025
Réponse de Richer Sounds - Swiss Cottage
Thanks for your kind review, we look forward to your next visit.
Worked with Richard Sounds at Swiss…
Worked with Richard Sounds at Swiss cottage, top guys A++++ on service .
Went out to of their way to get the deal done.
13 août 2025
Réponse de Richer Sounds - Swiss Cottage
Thanks for your great feedback and for supporting local business.
Amazing advice, price and service
Amazing advice, super fast return with quotes and great recommendation for installer. I will always come back to Richer Sounds, they are the top electronics retailer.
12 août 2025
Réponse de Richer Sounds - Swiss Cottage
Thanks for your great feedback and for supporting local business.
Réponse de Richer Sounds - Swiss Cottage
Thanks for your feedback, great to read you were happy with our service.
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