The team at Tunbridge wells are great ! Nice guys and most importantly knowledgeable and impartial advice given - I must have made over 6 purchases from that Branch. Thank you , I hope you are well... Voir plus
L'entreprise a répondu
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James at the Tunbridge Wells store customer service was impeccable. Great knowledge and just cared about his customer. Thank you, I will be returning.
L'entreprise a répondu
I have used Richer Sounds for a long time and in two different branches. The staff are always cheerful and welcoming. They are very knowledgeable about their products but in a manner that is open an... Voir plus
L'entreprise a répondu
I've made three major purchases now (£1.5K, £6K and now £2.6k across two different branches) with Ricker Sounds and its all been very easy. I like the offers and guarantees offered at RS, on this purc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
18 St Johns Road, TN4 9NT, Tunbridge Wells, Royaume-Uni
- 0333 900 0082
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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James at the Tunbridge Wells store…
James at the Tunbridge Wells store customer service was impeccable.
Great knowledge and just cared about his customer.
Thank you, I will be returning.
23 août 2026
Avis spontané
Réponse de Richer Sounds - Tunbridge Wells
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
The team at Tunbridge wells are great
The team at Tunbridge wells are great ! Nice guys and most importantly knowledgeable and impartial advice given - I must have made over 6 purchases from that Branch. Thank you , I hope you are well rewarded !
14 août 2026
Réponse de Richer Sounds - Tunbridge Wells
Thanks for your feedback, great to read you were happy with our service.
Excellent service from start to finish
Excellent service from start to finish
Was recommended by my good neighbours in Nutley, was not disappointed
13 août 2026
Réponse de Richer Sounds - Tunbridge Wells
Thanks for your kind review, we look forward to your next visit.
Excellent advice
Excellent advice, superb service and ultimately efficient delivery. Now all installed and ready to go.
8 août 2026
Réponse de Richer Sounds - Tunbridge Wells
Thanks for your feedback, great to read you were happy with our service.
Excellent advice instore and friendly…
Excellent advice instore and friendly helpful service!
Delivery was also prompt and efficient
We are very pleased with our smart new TV as we have been with all tech we’ve had from Richer Sounds!
Many thanks
25 juillet 2026
Réponse de Richer Sounds - Tunbridge Wells
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Fantastic service
Fantastic service, useful advice and incredibly rapid delivery. I will definitely return to the Tunbridge Wells shop whenever I need a replacement TV or hifi equipment.
Thank you
24 juillet 2026
Réponse de Richer Sounds - Tunbridge Wells
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
James at the Tunbridge Wells branch…
James at the Tunbridge Wells branch was so helpful and knowledgeable and at no time did we feel pressured to buy. Excellent customer service.
1 août 2026
Avis spontané
Réponse de Richer Sounds - Tunbridge Wells
Thank you for your 5 star review!
Excellent knowledgable staff that show…
Excellent knowledgable staff that show a positive interest in helping you make the correct choices with purchases and problem solving.
22 juillet 2026
Réponse de Richer Sounds - Tunbridge Wells
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Knowledgeable staff and friendly…
Knowledgeable staff and friendly advice.
All my questions were answered and the item was ordered and delivered with no hassles or issues. I'd definitely recommend Richer Sounds, great service.
20 juillet 2026
Réponse de Richer Sounds - Tunbridge Wells
Thank you for your 5 star review, it’s lovely to read your comments.
Dney sort out n
Wow what a company bin useing Tunbridge Wells shop the last 10years had a problem with a soundbar I bought about 4years ago The Manager Joe was so helpful he came round my house and sorted problem what a service well done Joe
26 juillet 2026
Avis spontané
Réponse de Richer Sounds - Tunbridge Wells
Thanks for your kind review, we look forward to your next visit.
Great helpful staff made the purchase…
Great helpful staff made the purchase delivery and set up of my mums new TV
Very straight forward.
16 juillet 2026
Réponse de Richer Sounds - Tunbridge Wells
Thanks for your 5 star review, we look forward to seeing you again next time
Great customer service with attention…
Great customer service with attention to detail, excellent selection of products and timely response to queries. Delivery service is the best I have ever experienced.
16 juillet 2026
Réponse de Richer Sounds - Tunbridge Wells
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Pleasant friendly purchasing…
Pleasant friendly purchasing experience. Staff knew their products very well, gave very helpful constructive advice.
10 juillet 2026
Réponse de Richer Sounds - Tunbridge Wells
Thanks for your kind review, we look forward to your next visit.
Réponse de Richer Sounds - Tunbridge Wells
Thank you for your wonderful feedback
Over all service.
6 juillet 2026
Réponse de Richer Sounds - Tunbridge Wells
Thanks for your 5 star review, we look forward to seeing you again next time
Called into Tunbridge Wells branch…
Called into Tunbridge Wells branch hoping they could advise on what to buy after my deck stopped working. They tested my speakers and found it was a faulty cable, gave me a replacement. I was ready to spend a few hundred but their knowledge saved me a lot of money.
We've always bought from Richer Sounds and they have fantastic knowledgeable staff.
Very impressed with their service.
14 juillet 2026
Avis spontané
Réponse de Richer Sounds - Tunbridge Wells
Thank you for your wonderful feedback
Genuine staff and honest advice
Rather than just sell me what I asked for they advised me on a different product which would be better suited to the speakers I wanted. Also rather than sell up the matching cd player they advised me to keep with what I had. Genuine advice from genuine staff who really want you to have the best experience. Very pleased with the outcome.
4 juillet 2026
Réponse de Richer Sounds - Tunbridge Wells
Thanks for your 5 star review, we look forward to seeing you again next time
Overhead projector and accessories
Joe was very helpful and understanding, particularly as my I.T. skills are extremely poor. He suggested the right projector, wiring and accessories and was very patient.
3 juillet 2026
Réponse de Richer Sounds - Tunbridge Wells
Thanks for your feedback, great to read you were happy with our service.
Joe and his team at Tunbridge Wells was…
Joe and his team at Tunbridge Wells was fantastic. Very knowledgeable, sold me products and guided me through some issues I had with ease..
Great team great products and great value … 5 star
1 juillet 2026
Réponse de Richer Sounds - Tunbridge Wells
Thanks for your kind review, we look forward to your next visit.
Excellent
Excellent - I phoned up to buy a television, the team that dealt with the call were sensible, affable and helpful. Keep up the good work.
29 juin 2026
Réponse de Richer Sounds - Tunbridge Wells
Thanks for your great feedback and for supporting local business.
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