Richer Sounds - Watford Avis 

1 687
•
TrustScore 5 sur 5

4,9

117C St Albans Road, WD17 1RD Watford, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This is for Richer sounds Watford. I initially bought the wrong product to replace my Cambridge audio dacmagic plus that had broken. So through an email and phonecall they helped me got the product I... Voir plus

Noté 5 sur 5 étoiles

Thanks. Very good service and always polite. It’s always a pleasure to visit Richer Stores at Watford. Purchased C D unit( Cambridge Audio)- loving it.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a CD player online for collection at the store. I managed to park in one of the allocated parking spaces at the rear of the store and went in to collect my purchase. To save me carrying it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lloyd at Watford Richer Sounds was absolutely brilliant, replied to my messages immediately and sorted out exactly what I needed at a great price! The Marantz Cinema 60 is also a fantastic product.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(1 687)

24 662 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Simply the best tech advice

I don’t go anywhere else to buy my technology. They know their stuff, generous with their knowledge and nothing is too much trouble. Great prices, superior service and knowledge. Amazing customer service

28 décembre 2025
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Réponse de Richer Sounds - Watford

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Very easy to communicate with / discuss…

Very easy to communicate with / discuss product and availability. Then upon pick up, the team kindly carried the TV out to my car. Would recommend.

8 janvier 2026
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Réponse de Richer Sounds - Watford

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Quick work

I reported a minor fault with the Marantz CD player the day after delivery. Within 24 hrs the item was collected and a new player left in its place. Happy Days.

8 janvier 2026
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Réponse de Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Pleasure to shop at Richer sounds

Pleasure to shop at Richer sounds, honest deals, quality products, most importantly- customer service.

5 janvier 2026
Logo de Richer Sounds - Watford

Réponse de Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

40 Years on and still going back

40 Years on from my first purchase from RS London Bridge and I am still going back, and the service I received from Lloyd @Watford is why - he couldn't have done more to help find the right product and best price to suit my requirements

2 janvier 2026
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Réponse de Richer Sounds - Watford

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Another visit to my favourite shop.

I liked the way I am always treated in the shop by well-trained staff - polite but not pushy - fellow enthusiasts for good sound & picture willing to spend time talking technical detail.
TV was ordered on a Saturday and arrived at the promised time the next Tuesday. The device worked well straight out of the box. Great service, good price, best warranty, good products

3 janvier 2026
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Réponse de Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Really good customer service

I had a problem ordering online so ended up giving them a call, really helpful, order taken and separate link to take payment. My local store didn't have the TV in stock so it came from their main depot.
Delivery was good with lots of updates keeping me informed.
I would recommend richer sounds.

4 janvier 2026
Logo de Richer Sounds - Watford

Réponse de Richer Sounds - Watford

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. Excellent price.

2 janvier 2026
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Réponse de Richer Sounds - Watford

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Very good Customer Service Shop…

Very good Customer Service Shop Assistant explained Well about the Product And Product Delivery Service Excellent Product Delivered on Said Day and Date

2 janvier 2026
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Réponse de Richer Sounds - Watford

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Exemplary Customer Service

Richer Sounds Watford provided exemplary customer service. I contacted the store prior to purchase in order to clarify the details of the TV's available, to which the staff were very helpful and provided useful information in order to help me with my decision. On purchase, the staff ensured a seamless process and accurately delivered the TV on the date it was requested. Overall, the staff were kind, friendly and patient ensuring a positive customer experience.

31 décembre 2025
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Réponse de Richer Sounds - Watford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Very helpful and friendly

Very helpful and friendly

31 décembre 2025
Logo de Richer Sounds - Watford

Réponse de Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

A pleasing and happy experience

VERY, VERY helpful and friendly staff, with a great telephone manner, and they did exactly what they promised. And I ordered during the afternoon, and delivery came the next morning. I was so pleased guys and girls, thankyou.

29 décembre 2025
Noté 5 sur 5 étoiles

Great experience

Friendly, helpful, knowledgeable staff. Made the whole process easy. Went to another branch in Swiss Cottage for follow-up cables and they were equally good.

27 décembre 2025
Logo de Richer Sounds - Watford

Réponse de Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Great service at a great price.

Quick to answer the phone, providing useful information. Reserved TV by my name only. Easy to pick up and good service in shop, offering to carry tv to car. Comprehensive receipt with no need to register 6 year guarantee. Follow up call from shop check if everything was ok with the tv and installation. Overall, excellent service at a very competitive price.

26 décembre 2025
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Réponse de Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Well priced and good service.

Good product, well priced.
Sorted out a query with minimal fuss.

Prompt click and collect. Polite staff.

23 décembre 2025
Logo de Richer Sounds - Watford

Réponse de Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Extremely helpful and efficient

Heather was extremely helpful and efficient when I called to see when my Sonos Sub Mini was going to arrive for collection. She was not in the store when I collected the Sub Mini, and the other members of staff present were also really helpful and efficient.

22 décembre 2025
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Réponse de Richer Sounds - Watford

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Richer Sounds Sales person Lloyd was very helpful and…

Sales person Lloyd was very helpful and knowledgeable and answered all the questions and was courteous.
He provided unbiased information that helped me to decide which TV to buy. Also purchased another item a week before Christmas but then I changed my mind and returned it upon receipt of delivery with no questions asked.

On top of that there was a price drop on Boxing day and again provided price difference credit on phone without any quibble and without having to go to the shop again.

I am very please with the Top service of Richer Sounds staff. Brilliant !

i Highly recommend Richer Sounds.

18 décembre 2025
Logo de Richer Sounds - Watford

Réponse de Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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