The website is so easy to navigate, finding what I wanted was simple and once found, the product information was excellent. Honest reviews from buyers gave me confidence to buy. Price was amazing and... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Easy website. Fast delivery. Brilliant item. Have purchased items from Richer Sounds in the passed (from shops), but ordered this Multi region Blu-ray player on the internet (as no convenient stores... Voir plus
L'entreprise a répondu
A great price, very quick delivery & a 6 year warranty. Add to that the fact that the Haier TV not only synced with our other TV's but also with our Phillips Hue lighting system, which we have install... Voir plus
L'entreprise a répondu
No brainer for me - best price, quality Sony tv. Slight negative having delivery charge for named day but delivery on time, rang hour before arriving. All round great services thank you very much an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
3 - 4 Hankey Place, SE1 4BB, London, Royaume-Uni
- 0333 900 0065
4,9
Excellent
22 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Fast delivery
Fast delivery. Very reasonable price. And the post sale customer service options available are outstanding with a first time seeing ceo contact details provided to give customers upmost faith
5 octobre 2026
Réponse de Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Helpful & Professional
1. When calling the Solihull store to ask about a different TV I was planning on buying- the chap who answered spent a lot of time explaining why that wasnt the right choice for me. He answered my questions comprehensively & I ultimately purchased the alternative he suggested the same day.
2. The TV was faulty on arrival. The chap I called at websales about it swiftly arranged for a replacement. I was pleasantly surprised with how fast this was done.
5 octobre 2026
Réponse de Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Réponse de Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Cambridge Audio AXC25 Lunar CD Player
Bought a Cambridge Audio AXC25 Lunar CD player in Grey. Arrived very quickly via DPD. Awesome service at a great price as always.
25 septembre 2026
Réponse de Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Réponse de Richer Sounds - Websales
Thank you for your 5 star review!
Excellent communication.
Easy to order. Excellent communication re delivery.
We did have an issue with the item but it was delta with immediately and a replacement the following day.
5 octobre 2026
Réponse de Richer Sounds - Websales
Thank you for your 5 star review!
Réponse de Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Réponse de Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Ideal product and brilliant service…
Ideal product and brilliant service with the parcel arriving in two days after ordering.
5 octobre 2026
Réponse de Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Réponse de Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
I can't fault anything
I can't fault anything. I've always bought my gear from Richer Sounds for that reason. Prices are always fair.
5 octobre 2026
Réponse de Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
My parents television had a problem…
My parents television had a problem with the sound. I have exactly the same television, so gave them mine. My parents are in their 80's, so far more important. I spoke to Ilias at customer care, asking whether it was worth trying to fix? He was incredibly helpful asking whether i had checked sound options and leads - which i had done. He advised me that a soundbar & subwoofer could fix the problem, also that as my parents are slightly deaf, the base from the subwoofer might actually help more than ordinary sound. He's absolutely right! It's brilliant! Unfortunately it's so good i'm using it :)
5 octobre 2026
Réponse de Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Outstanding in every way
Outstanding in every way, 6yr guarantee too. Cheapest around with amazing quality and customer service ⭐️⭐️⭐️⭐️⭐️
1 octobre 2026
Réponse de Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Réponse de Richer Sounds - Websales
Thanks for your feedback, great to read you were happy with our service.
Great product
Great product, great service.
BUT - still not heard from my Price Beat Enquiry that was lodged on the 3rd October.
5 octobre 2026
Réponse de Richer Sounds - Websales
Thank you for your 5 star review!
Great experience all received in one…
Great experience all received in one piece and not danaged
21 mai 2026
Réponse de Richer Sounds - Websales
Thanks for your feedback, great to read you were happy with our service.
Réponse de Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Réponse de Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Réponse de Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Quality Roberts radio/cd
Quality Roberts radio/cd dab+ a great product at a great price, and the ability clearpay was lovely.
10 août 2026
Réponse de Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
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