The website is so easy to navigate, finding what I wanted was simple and once found, the product information was excellent. Honest reviews from buyers gave me confidence to buy. Price was amazing and... Voir plus
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Lisez les avis des autres
A great price, very quick delivery & a 6 year warranty. Add to that the fact that the Haier TV not only synced with our other TV's but also with our Phillips Hue lighting system, which we have install... Voir plus
L'entreprise a répondu
No brainer for me - best price, quality Sony tv. Slight negative having delivery charge for named day but delivery on time, rang hour before arriving. All round great services thank you very much an... Voir plus
L'entreprise a répondu
We bought our Hisense 100” TV from Richer Sounds and cannot fault the whole process. Not only were the prices more than reasonable at nearly £1000 cheaper than Amazon, the customer service was exc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
3 - 4 Hankey Place, SE1 4BB, London, Royaume-Uni
- 0333 900 0065
4,9
Excellent
22 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Quick and easy ordering online.
Quick and easy ordering online. Goods comms and delivery was as promised, good tracking. Thumbs up from me.
5 octobre 2026
Réponse de Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Website had all the info I needed and delivery was fast
Website had all the info I needed to make an informed choice of my cassette recorder purchase. I was also able to download and read the user manual before purchase to confirm the product would meet my requirements. Delivery service was fast, I was kept informed of expected delivery times so did not have to hang around waiting in. Delivery was within the time slot allocated.
5 octobre 2026
Réponse de Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Réponse de Richer Sounds - Websales
Thank you for your 5 star review!
Outstanding
Its refreshing to deal with a company that genuinely values its customers and delivers exactly what it promises. A brilliant experience all round, and I wouldn't hesitate to recommend Richer Sounds to anyone looking for great products backed by exceptional service. HIGHLY RECOMMENDED 👏👏👏
5 octobre 2026
Réponse de Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
First time using Richer Sounds
First time using Richer Sounds. Bought a TV with 6 year guarantee at a special offer price online and noticed a few days later there was a better offer for the same TV. I contacted Richer Sounds via their price guarantee scheme and they matched the new offer refunding me the difference. The TV arrived quickly and is everything we expected. Overall very pleased and will definitely recommend and use them again.
5 octobre 2026
Réponse de Richer Sounds - Websales
Thank you for your 5 star review!
Exceptional customer service
I’ve found richer sounds to be extremely helpful , knowledgeable staff & very competitive prices … great customer service
5 octobre 2026
Réponse de Richer Sounds - Websales
Thank you for your wonderful feedback
Brilliant and so helpful all round …
Brilliant and so helpful all round Couldnt have asked for better service Wrong item was ordered the next day correct one arrived and a swap over at my door was made Very pleased indeed 👍🏻
5 octobre 2026
Réponse de Richer Sounds - Websales
Thanks for your feedback, great to read you were happy with our service.
Fast Delivery
Great service from placing an order online & delivery of our new LG OLED TV. It arrived in 3 working days via BJS Delivery. In all very satisfactory.
Thanks.
5 octobre 2026
Réponse de Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Delivered sooner than anticipated and a…
Delivered sooner than anticipated and a good price.
5 octobre 2026
Réponse de Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Always a great service
Always a great service, fast delivery and very competitive prices. Thanks..
5 octobre 2026
Réponse de Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
It was everything I hoped for.
5 octobre 2026
Réponse de Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Friendly efficient service
Friendly efficient service. Delivered on time by friendly and efficient gentleman
5 octobre 2026
Réponse de Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Ordering on line was easy and then the…
Ordering on line was easy and then the communication was exemplary with emails letting me know every stage of the items journey to my front door. Delivery day was given then narrowed down to a 3 hour slot. The items packaging was in excellent condition showing no signs of damage at all from its long journey.
A six year warranty and a good discount was the icing on the cake and I will certainly be shopping at Richer Sounds again.
5 octobre 2026
Réponse de Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Fast delivery
Fast delivery. Very reasonable price. And the post sale customer service options available are outstanding with a first time seeing ceo contact details provided to give customers upmost faith
5 octobre 2026
Réponse de Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Helpful & Professional
1. When calling the Solihull store to ask about a different TV I was planning on buying- the chap who answered spent a lot of time explaining why that wasnt the right choice for me. He answered my questions comprehensively & I ultimately purchased the alternative he suggested the same day.
2. The TV was faulty on arrival. The chap I called at websales about it swiftly arranged for a replacement. I was pleasantly surprised with how fast this was done.
5 octobre 2026
Réponse de Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Réponse de Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Cambridge Audio AXC25 Lunar CD Player
Bought a Cambridge Audio AXC25 Lunar CD player in Grey. Arrived very quickly via DPD. Awesome service at a great price as always.
25 septembre 2026
Réponse de Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Réponse de Richer Sounds - Websales
Thank you for your 5 star review!
Excellent communication.
Easy to order. Excellent communication re delivery.
We did have an issue with the item but it was delta with immediately and a replacement the following day.
5 octobre 2026
Réponse de Richer Sounds - Websales
Thank you for your 5 star review!
Réponse de Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
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