After sigmkficant research into a Headphone that would match well with my Grahsm Slee Solo ULDE headphone amplifier, i settled on the Sennheiser HD600 as a very solid choice. As ever Richer Sounds onl... Voir plus
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After shopping around, found the best deal on Richer Sounds. Added bonus of additional warranty and the item being in stock. Informative delivery and within the time specified. The delivery company BJ... Voir plus
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Absolutely first class customer support. Real people who actually answer the phone, honestly care and genuinely know what they're doing. Below Martin's Private Bank, there is no one like them. I've sh... Voir plus
L'entreprise a répondu
Richer sounds are my go to now because they are always professional and knowledgeable and the prices competitive they don’t mess people around they just always deliver top notch service. More than ha... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
3 - 4 Hankey Place, SE1 4BB, London, Royaume-Uni
- 0333 900 0065
4,9
Excellent
21 k avis
Demande des avis aux clients
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A+ service and delivery. No hassle
Great product reviews, good pricing, slick service, speedy delivery.
28 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
My second purchase from Richer Sounds
My second purchase from Richer Sounds. In each case it's been easy and the delivery service has been excellent.
28 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
I purchased a pro-ject primary E…
I purchased a pro-ject primary E turntable and as soon as i set it up the drive belt broke.so i was not impressed.
28 juillet 2026
Denon dht s517 soundbar
Richer sounds are my go to now because they are always professional and knowledgeable and the prices competitive they don’t mess people around they just always deliver top notch service. More than happy with my purchases backed up with the 6 year warranty.shall definitely recommend.
Many Thanks.
27 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Vey happy with product
28 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your wonderful feedback
Good company to do business with …
I was very happy with the experience from Richer Sounds I wanted to upgrade my existing TV to a smart one and after doing some research found what I was looking for at a reasonable price . I have bought a TV from them before and the staff are very knowledgeable
26 février 2026
Réponse de Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great customer service
Great customer service. Although the item I ordered was a pre-order item, the team kept me informed with regular updates about its delivery. Now I've received it, it's a great product - the "Tina" record player is superb and a great way of listening to all my records!
26 mai 2026
Réponse de Richer Sounds - Websales
Thank you for your wonderful feedback
Réponse de Richer Sounds - Websales
Thank you for your 5 star review!
Ordered a TCL 50 qm7k
Ordered a TCL 50 qm7k and everything was nice and easy. From ordering to delivery. No issues whatsoever.
27 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
The website was easy to navigate…
The website was easy to navigate through and purchasing the speaker through the checkout system was easy. The delivery was delayed however the communication was sound so all good, thank you.
21 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Réponse de Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Réponse de Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
TV delivered was damaged
TV delivered was damaged , Richer sound organised next day delivery. TV I had ordered was out of stock so they upgraded my purchase at no extra cost
27 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Réponse de Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Réponse de Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Beautiful radio with exceptional sound
Beautiful radio with exceptional sound. Swift ordering and delivery from yourselves, well packaged
27 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your wonderful feedback
Richer Sounds Customer for 20+ years
I've been using Richer Sounds for over 20 years. They are always worth checking for good deals on quality products and I often go into my nearest store to talk to the staff about what I'm interested in and then buy there or order on line. My latest purchase is a Ruark RS3 which wasn't my first choice but after doing some research and listening to one in store I decided that was the one to get.
27 avril 2026
Réponse de Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Stylus delivery issues.
Have ordered from RS before & no issues.
However, I ordered the item and paid extra postage for next day delivery on Tuesday for a birthday present on Thursday 30th July.
Apparently a delivery was attempted, people were in the house, but even so it would have fitted through the letter box.
No notifications that a delivery had been attempted, I had to follow it up.
It was delivered the next day. Wrapped in some bubble wrap inside a plastic bag.
The box was not in good condition, dog eared. Not ideal for a birthday gift from a daughter.
Price is good.
27 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your feedback although I'm really sorry it's been a disappointing experience for you. especially considering the purchase was a gift. We will of course investigate this urgently with the courier, who shouldn't be behaving this way, as well as review the way the item was packaged when it left us, should we need to improve our process.
In the meantime, I will arrange for our customer service team to contact you directly to put things right..
seniorcomplaintsteam@richersounds.com
Apologies again,
Tom Griffiths
Head of Customer Experience
Richer Sounds
The sound bar was delivered on time the…
The sound bar was delivered on time the item was well packed with no damage, The item took a little bit of time setting up but used copilot and is now working great
27 juillet 2026
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