Very efficient service, from website, order process to delivery. My old Celestion active subwoofer had given up the ghost after 20+ years of good service. Researched a replacement speaker and a supp... Voir plus
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Lisez les avis des autres
After sigmkficant research into a Headphone that would match well with my Grahsm Slee Solo ULDE headphone amplifier, i settled on the Sennheiser HD600 as a very solid choice. As ever Richer Sounds onl... Voir plus
L'entreprise a répondu
After shopping around, found the best deal on Richer Sounds. Added bonus of additional warranty and the item being in stock. Informative delivery and within the time specified. The delivery company BJ... Voir plus
L'entreprise a répondu
Richer sounds are my go to now because they are always professional and knowledgeable and the prices competitive they don’t mess people around they just always deliver top notch service. More than ha... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
3 - 4 Hankey Place, SE1 4BB, London, Royaume-Uni
- 0333 900 0065
4,9
Excellent
21 k avis
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Ease of ordering along with richer…
Ease of ordering along with richer sounds awesome service, what’s not to like! Excellent service as usual!
29 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Delivered within a couple of days of ordering
I pretty much knew what I wanted - a budget subwoofer for the AV system and a (separate) longish RCA cable to go with it. They had something and delivered within a couple of days of ordering, so perfect for me.
29 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Well laid out e-commerce site
Well laid out e-commerce site. Clear indication of stock levels. Clear product descriptions. Delivery was on time.
29 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your wonderful feedback
An excellent experience
An excellent experience. Good and easy to use website. Ordered last Wednesday and it arrived midday on Thursday. Well packaged and a very good price. Thoroughly recommended.
29 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Good value
Kept well informed about my delivery and guarantee was better than anywhere else.
29 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great company with great priced products.
After a recommendation from my brother-in-law I ordered a new DAB+ radio online very easily on the 29th July it said delivery by 5th August but actually received on 1st. Excellent communication. Delivery great, packed well and worked exactly as expected straight from the box no fiddling about. Great sound too. Just what we wanted for our kitchen. The best bit was it was £26 cheaper than other places and came with a guarantee. Would definitely recommend.
29 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
The S & K Kann Ultra does not read MP4's
Your advert did not state that this device will not read MP4, which make up the bulk of my music library. I've converted some of them and should take another six weeks to convert the rest. Had I known this, I would not have wasted my money. A fool and his money are soon parted,
The discount was welcome as was the next day delivery.
Les Stone
30 juin 2026
Réponse de Richer Sounds - Websales
Thanks for your feedback. I'm sorry to hear the player wasn't compatible with part of your music library and that you've had the inconvenience of converting files.
The formats supported by the KANN are listed on both our website and the manufacturer's. As compatibility can vary between devices and file types, it's simply not practical to list every format that isn't supported.
I'm pleased to hear that the discount offered and next day delivery were both positive aspects of your experience, however, and apologies again for any hassle.
seniorcomplaintsteam@richersounds.com
Tom Griffiths
Head of Customer Experience
Richer Sounds
The contact after placing my order…
The contact after placing my order which arrived in good time and well packaged. Also the price point of
the product. Thank you.
28 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your 5 star review!
Fantastic company
Terrific company staffed by knowledgeable enthusiasts. Always a fair or excellent price and the 6 year guarantee actually means something.
29 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Prompt and efficient transaction.
27 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Quality company
They tend to only stock quality products, have great customer support and quick service. Full marks! (online customer)
27 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent service
Excellent service. Really pleased with the service I received from this company. Very competitive price. TV arrived 24 hrs after ordering. Ordering was easy online. Packaging was pristine and delivery was on time and I was kept informed of the progress. Can't fault the experience. Really pleased with the TV. Many thanks to your team.
29 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Competitive prices.
Good communications. Fast delivery. Great warranty. Competitive prices.
29 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Good price and quick delivery
After shopping around, found the best deal on Richer Sounds. Added bonus of additional warranty and the item being in stock. Informative delivery and within the time specified. The delivery company BJS were very good. Delivered when they said they would, a rarity these days. Maybe, being employee owned, makes a difference :)
27 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
The delivery service took too long to…
The delivery service took too long to deliver the product. Why did it take nearly a week from the order to me getting the product? Please review.my order. Many thanks.
27 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for the feedback, from initial investigation it appears your purchase was delivered 4 days after it was ordered, on our standard up to 5 working day free delivery service, so on the surface of things all looks correct.
I will arrange for our customer service team to get in touch with you to discuss this further of course..
seniorcomplaintsteam@richersounds.com
Tom Griffiths
Head of Customer Experience
Richer Sounds
Pleasant purchase
Pleasant purchase, competitive pricing with free delivery, pleased with purchase so far 🤞
I would highly recommend recommend
Richer sounds
29 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Réponse de Richer Sounds - Websales
Thanks for the feedback, and for the positive rating. We hope you enjoy the new purchase!
The Customer Experience team
Yamaha RS202D (Black)
Fantastic company to deal with. Ordered Yamaha RS202D (Black) online and it arrived quickly and well-packaged at a competitive price. Item as described on website. I would thoroughly recommend this company and would have no hesitation in dealing with them again.
27 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your 5 star review!
STILL THE BEST OF THE BEST!
20 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Always outstanding!
I have used Richer Sounds for my audio visual purchases for the last 40 years and I have always enjoyed an excellent experience. Of course, with Richer Sounds you always always get good prices and an excellent 6 year warranty.
I have recommended Richer Sounds to many of my friends and they too have enjoyed excellent service.
29 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
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