Great on the phone, promised attendance same day and quoted a price. (Can’t understand why first hour charge inc call out fee, labour & parts would be same rate for subsequent hours tho?). Turned up... Voir plus
L'entreprise a répondu
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Great on the phone, promised attendance same day and quoted a price. (Can’t understand why first hour charge inc call out fee, labour & parts would be same rate for subsequent hours tho?). Turned up... Voir plus
L'entreprise a répondu
My call was answered courteously and everything was explained and my options outlined fully. Raymond the locksmith arrived within two hours as promised and examined the old lock which was beyond repa... Voir plus
Contacted them and received confirmation an engineer would be out between 12pm-5pm Saturday, no one turned up and no contact was made. Called them again Sunday morning, was told they would get back to... Voir plus
L'entreprise a répondu
The call centre made clear visit plans and then Mike explained what was needed and then completed the work quickly and in a friendly manner.
We are a national company with the highest standards, and resources to deal with any problem, but because we have a network of engineers throughout the country we're always local and close by for our customers.
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A répondu à 32 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great communication, fast call out.
Issue quickly resolved.
Darren is the right man to ask for, very thorough. Tells you what is happening and why, explains the work all way through. Had a new consumer unit and various other wiring. Very hard working and polite. Recommend him and this company.
Easy to book, clear on pricing, kept me up to date on arrival time, locksmith arrived promptly and was polite and efficient. Great service, everything went very smoothly
The plumber himself was great, friendly and did a good job despite it being quite a difficult fix. The company themselves however tried to get more money out of me after fixing the issue on a second visit despite saying it would come at no extra charge (unless the problem was different which it wasn’t). They decided to drop this additional payment after I complained.
The engineer that came, gave full prior information of his arrival time. He was very clear in what he was underteking and the results of all the tests he undertook. Very Professional and very clean while working and cleared up all debris after he finished.
Great and prompt service and good value for money - would use again
The repair was completed within four hours of my request. Not cheap, but excellent service. 👍
The Plumber arrived on time and started working straight away. He was a lovely friendly man and very enthusiastic about his work. He fitted 2 new taps, 2 toilet seats and a Mira Shower. Everything works properly. The Company got us booked in very quickly the next day of booking and the work was all done and completed the following week! I would highly recommend this company for your plumbing jobs!
Premium service but worth it
Job done friendly plumber and I’m very satisfied
It is easier to get a peerage in the Lords than a plumber these days but Rightio delivered
Had a leaking toilet, Wajid was the engineer who was sent out to fix the problem. The service was excellent, he identified the problem quickly, took the cistern off and replaced parts, all done within 30 minutes. will definately use this company again.
Owen was brilliant! Very professional and extremely helpful and saved me a bit of money we fully fully recommend him.
I will be addressing how I was dealt with by the company before the callout on a separate email, but as for Owen absolutely brilliant a real asset to the company.
Swift response and Rightio arrange a great local plumber Craig who came and tracked our leaking problem quickly and methodically, even identifying a second issue that was developing. Costs were all transparent from the start, and the plumber did just what was required with no faffing about. Communication from staff at Rightio was great.
Great service, very helpful and thorough. Phil the plumber arrived promptly, had the parts with him in his van, identified the problem and fixed it permanently, all within an hour of arrival. Very pleased. Thanks Rightio!
Service was pretty good, phone answered on a Saturday and plumber came on Monday PM as agreed. They could have come out on the Saturday but it was not an emergency and the cost for weekends is more expensive than in the normal working week.
Leek sorted on the Monday and with the hour for the job booked the plumber was able to replace a tap valve that had started to drip, I already had the value so easy for him to fit.
we had an Engineer round to repair our leaking toilet by the name of Behdad. Excellent service from start to finish. Professional, reliable, and completed the work to a very high standard. Great communication throughout and everything was left clean and tidy. I wouldn't hesitate to use them again and highly recommend them to anyone looking for quality workmanship.
On time, quickly solved the problem and left place tidy.
Good service, booked in quickly. Engineer was on time friendly and completed the work in the agreed timescale.
Charged £200 call out charge for the plumber to stay 10 mins and determine the electric shower is unrepairable.
Then proceeded to quote £1000 for a new one installed. We then used a local engineer who charged us £450 installed.
i contacted rightio to fix my boiler then charged me a call out fee of 140 + vat they then said what was wrong and said they could fix it i made 2 more payments totalling to nearly 800 pound when they left there was no pressure on water not hot they then came back out twice told me to put a vacum hose up the pipe to sort the problem which is not my job then left i now have no water (none) and they said job complete now they are saying they want more money to fix it as it is under a new job number i have asked for refund they say no i joined the care club for 11.50 a month which they said i could cancel at any time now they are saying i have to pay for the full year there a joke .if i did not pay they would be taking me to court for the money but they have now said the job is complete even though the job has not been signed off and wont pay my money back they dont play fair game and then sent me a survey on how i had rated my experience .RUBBISH,RUDE,NOT INTERESTED they only want the cash
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