RJ Living Avis 

257
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Samples arrived really quickly and felt lovely, the handwritten note from the team was a nice touch - and we ended up buying our couch from RJ living!

Noté 5 sur 5 étoiles

The Melbourne showroom is beautiful, really helpful to see the furniture in person. This bed is great quality and looks really luxe in person. Delivery was brilliant. I would highly recommend this bed... Voir plus

Noté 5 sur 5 étoiles

I called to ask if the buffet unit was on the floor so I could come see it, but since it wasn't the lady sent me photos to my phone which was lovely of the side table which is the same material. I abs... Voir plus

Noté 1 sur 5 étoiles

I can’t seem to update my previous review to let you know the order has been delayed again?! Now onto my 4th delay, and moving onto 3 months of waiting. No response from RJ Living despite me contactin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Magasin d'ameublement d'extérieur
  4. Magasin de meubles de chambre à coucher
  5. Magasin de meubles de cuisine
  6. Magasin de meubles de salon

Écrit par l'entreprise

RJ Living embodies the relaxed, Australian way of life; thoughtfully creating designs that enhance the natural beauty of your home. Our products are designed in-house by a passionate female-led design team. Our mission is to create pieces that can’t be found anywhere else, so your space is truly a reflection of you. Since 2012, RJ Living has operated as a family-owned Australian business. The business was born out of a desire to deliver unique designer furniture without an inflated price tag.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

257 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 53 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(257)

171 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Courteous and very helpful at the show…

Courteous and very helpful at the show room. Accomodating to a delayed delivery. Delivery team were super friendly and communicated timeframes very well. The beds and bed side tables purchased were all beautiful, sturdy and super simple to assemble.

20 septembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Love the material and design

Love the material and design. The only downside is that the doors don’t align properly, and the rattan doesn’t quite match up with the frame

4 septembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Will purchase again from RJ

Very well priced item for the quality. Some miscommunication regarding delivery however customer service provided clarity on the status of my item promptly which is important when working on behalf of clients.

20 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing quality - Beautiful design!

Amazing quality, beautiful design and colour! We are obsessed with our new Doze King Bed in Copenhagen Forest. We love RJ Living's designs, and have been eyeing off beds for a long time. During EOFY sales, we bit the bullet and decided this forest green bed was the perfect option to match our dark wood, mid century furniture pieces. Perfect centrepiece for our bedroom :)

30 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Wonderful company, beautiful table

Bought the table from the photo on line and we can’t be happier with the product! I absolutely love it and also the delivery was quick and the removals took the packaging away and set the table up. I highly recommend this company.

4 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience

The service was great, as was the communication after the sale.
Love the sideboard - well made and beautiful!

27 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

I finally have a moment to sing your…

I finally have a moment to sing your praises of Riz and the Trade team of RJ Living. The quality of the furniture and delivery team were fantastic!

But the most unforgettable part of the entire process, Riz, was your excellence. At every point of contact.

The excitement and obvious love for those working at RJ Living is apparent. My entire project was coordinated in another state and I would not hesitate in using or recommending Rj Living to Interior Designers nation wide.

10 août 2025
Avis spontané
Noté 1 sur 5 étoiles

If I could give ZERO stars I would

If I could give ZERO stars I would.

Buyer Beware.
I purchased a $3000 rug, before purchasing I checked their refund/return policy on their website and it states they HAPPILY offer returns/refunds within 7 days (no mention of anything else) we have just purchased a new house so was going by floor plans. Come delivery of the rug, it doesn’t fit the room, I wanted to change for the smaller size. Under their ‘terms and conditions’ which no one reads and is in a completely different section to ‘we happily accept returns’ it states they take a 30% re stocking fee.
Their customer service is disgusting. They offered no solution even tho I just wanted to change the rug for the smaller size 1 HOUR AFTER RECEIVING. They wanted to charge me a $900 re stocking fee. Do not buy from them.
Absolutely terrible.

13 août 2025
Avis spontané
Logo de RJ Living

Réponse de RJ Living

Hi Lelania,

Thank you for your feedback, we're genuinely sorry to hear you’re disappointed with your experience.

We understand your frustration and appreciate that receiving a rug that doesn’t fit can be disheartening.

To clarify, our Change of Mind (COM) Policy — including the restocking fee — is outlined clearly in our Terms & Conditions as well as in our Returns & Refunds section on the website. We do accept returns within 7 days, especially for custom or bulky items (including rugs) are subject to handling and restocking fees due to the logistics involved.

We do our best to be as transparent as possible with this policy, and we’re sorry if it wasn’t clear at the time of purchase. That said, we take all feedback seriously and are always working to improve the clarity of our communication and policies.

If you'd like to discuss this further or if there's anything else we can assist you with, please don’t hesitate to reach out directly — we’re here to help where we can.

Noté 5 sur 5 étoiles

Very happy with sideboard

Very happy with sideboard. High quality and will be a long term treasure. The staff in store were good. The only concern was we could only see it online. The Hawthorn showroom had very little stock. Turned out it was what we wanted but we were a little nervous.

23 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Poor product, slow customer service, abysmal returns policy

We ordered the Valencia rug in camel and when it arrived it looked so different to the image on the website that we thought they’d sent the wrong one.
It took them three weeks to give a meaningful response (we had periodic updates that they were checking with the supplier and to be patient). This is a large rug which takes up a lot of storage space in our home while they sort out their supplier issue. Eventually they inform us that the correct rug was sent - we ordered camel colour and the colour which arrived is a pink-toned greige - and that if we wish to return it, 50% of the refund will be absorbed by them for restocking and returns. I let them know that this is unsatisfactory and the rug is misleadingly advertised, and have been waiting four business days while they, again, check with their supplier. Not only is the rug colour misleadingly advertised, the rug itself is poorly made with multiple tough joins visible in the wool pile.

11 août 2025
Avis spontané
Logo de RJ Living

Réponse de RJ Living

Hi Brenna,

Thank you for taking the time to share your experience — we’re truly sorry to hear about the issues you’ve encountered with your rug and the frustration this has caused.

We understand how disappointing it is when a product doesn’t match expectations.

One of our team members will be in touch with you directly to work toward an amicable resolution.

We appreciate your patience and your feedback, and we’re committed to finding a fair outcome.

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