RJ Living Avis 

257
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Samples arrived really quickly and felt lovely, the handwritten note from the team was a nice touch - and we ended up buying our couch from RJ living!

Noté 5 sur 5 étoiles

The Melbourne showroom is beautiful, really helpful to see the furniture in person. This bed is great quality and looks really luxe in person. Delivery was brilliant. I would highly recommend this bed... Voir plus

Noté 5 sur 5 étoiles

I called to ask if the buffet unit was on the floor so I could come see it, but since it wasn't the lady sent me photos to my phone which was lovely of the side table which is the same material. I abs... Voir plus

Noté 1 sur 5 étoiles

I can’t seem to update my previous review to let you know the order has been delayed again?! Now onto my 4th delay, and moving onto 3 months of waiting. No response from RJ Living despite me contactin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Magasin d'ameublement d'extérieur
  4. Magasin de meubles de chambre à coucher
  5. Magasin de meubles de cuisine
  6. Magasin de meubles de salon

Écrit par l'entreprise

RJ Living embodies the relaxed, Australian way of life; thoughtfully creating designs that enhance the natural beauty of your home. Our products are designed in-house by a passionate female-led design team. Our mission is to create pieces that can’t be found anywhere else, so your space is truly a reflection of you. Since 2012, RJ Living has operated as a family-owned Australian business. The business was born out of a desire to deliver unique designer furniture without an inflated price tag.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

257 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 53 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(257)

171 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

I am so disappointed in my experience…

I am so disappointed in my experience with RJ Living. After very difficult months, with there being issues with shipping and RJ Livings customer services not following up on the multiple delays, i received the bedside tables. Unfortunately the marble are so different in the tables it looks like completely different products. It's such a disappointment when you pay thousands of dollars for a bedside table for it not to match each other at all. When raising the issue, RJ Living suggested I could return the item at my own cost minus a stocking fee of 30% as it's not a fault or issue in their eyes that bedside tables that are bought as a set for one room doesn't look the same.

11 décembre 2025
Avis spontané
Logo de RJ Living

Réponse de RJ Living

Hi, thank you for sharing your experience, and we’re very sorry to hear about the disappointment and the delays you faced — we understand how frustrating that must have been.

Regarding the variation in the marble, all of our marble pieces are made from 100% natural stone, and because each slab is cut from a different part of the stone, no two pieces will ever be identical. Natural veining and colour variation are part of what makes genuine marble unique, though we understand this may not have met your expectations for a matching set.

We’d really like the opportunity to assist you further. If you could please email us at support@rjliving.com.au
with your order number, we’ll be more than happy to look into this and work toward a resolution.

Thank you for bringing this to our attention — we’re here to help.

Noté 5 sur 5 étoiles

Groove Display Cabinet

Loving our new Groove display cabinet by Ode Design from RJ Living. Flexible delivery, super helpful customer service and delivery staff, and a top quality product for a very reasonable price considering the quality - highly recommend! One of many RJ Living prices in our collection and we’ll be back!

26 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Helpful, friendly staff

Super helpful staff who got me out of a (probably) self created pick-up dilemma as I live 4 1/2 hours away. Christine solved my problem and arranged a time for pick-up. She and the other staff I interacted with from RJ both in person at the sales shop and over the phone could not have been more friendly or helpful. Thank you.

29 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Terrific experience

Ordered online, easy. Delivery terrific and helpful. Item didn’t disappoint we’re really happy either the piece. Previous photos we’d looked at matched what was delivered. Solid build.

22 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Christine and the team at RJ Living…

Christine and the team at RJ Living delivered a seamless end to end experience. Communication about delivery timelines was always proactive and effortless, and every interaction felt genuinely customer centred.

Also, support while we were choosing our furniture was invaluable. Very knowledgeable, patient, and spot on with recommendations.
We’re absolutely thrilled with the table and chairs!

We’ll be back, and we’ll be recommending RJ Living to others. Outstanding work and Thank you

25 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very impressed!!!

I can’t express how impressed I am with RJ Living. The best customer service I've ever had! Christine was so helpful when I marked my table, she sourced oil for me to fix it and followed up to make sure it was okay. Gorgeous furniture too!

21 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Very happy with my purchase from RJ Living. And even more impressed with the excellent customer service I received. Fast response times and shipping updates

7 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Beautiful Loft bar stools

The Loft stools are beautifully made and comfortable. The oak looks great and the narrower dimensions are perfect for a small counter overhang. They came well packaged and I appreciate the care instructions available on the website.

10 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Misleading advertising very slow dispatch

The worst company order 1-2 day dispatch to have it shipped 12 days later and told up to 20 days delivery time with no tracking - buyer beware taking them to the ACCC.

1 novembre 2025
Avis spontané
Logo de RJ Living

Réponse de RJ Living

Hi Kate,

We’re really sorry to hear about your experience — this is certainly not the level of service we aim to provide.

We’ll reach out directly to the contact details linked to your name so we can look into your order urgently and work toward a resolution.

Thank you for bringing this to our attention, and again, our sincere apologies for the inconvenience caused.

- RJ Living Team

Noté 5 sur 5 étoiles

Amazing Customer Service

I've purchased a dining table and 6 chairs from RJ Living, they are absolutely stunning and beautiful quality. Although one chair arrived damaged, Donna from customer support was extremely attentive and helpful, immediately organising a replacement and pickup of the damaged chair. Such a smooth process. Amazing service all round, and so happy with my new dining area.

12 novembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Lovely product

Great product, as in the description. Multiple delays on the shipping time.

29 octobre 2025
Avis spontané

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