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Robust IT Avis 

619
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am in the process of my course with Robust IT and I couldn’t have gotten this far without their support. Namely, Sean and Rizwan. Sean is always there when I call up for help and reach out when I fe... Voir plus

Noté 5 sur 5 étoiles

Fantastic support from the Team, very available for 1-2-1 support. Lots of mock exam preparation too. I write this as I have passed my AZ-900, and I’m moving onto SC-900 which is fantastic progre... Voir plus

Noté 5 sur 5 étoiles

Hi, I right this deserved message because having come from mainly a retail background focused on 1st view customers it's not often to receive such outstanding communication , giving the rig... Voir plus

Noté 4 sur 5 étoiles

Robust IT helped me get a foothold on cyber security. I did CEH course and the knowledge and resource they provide is above the expectation. Looking forward to booking the CEH exam soon. Special th... Voir plus

À propos de l'entreprise

  1. Institut de formation en logiciels
  2. aussi dans
  3. Centre d'éducation
  4. Centre de formation pour adultes
  5. Institution éducative

Écrit par l'entreprise

Founded in 2011, Robust IT is an award-winning IT and Project Management training provider dedicated to helping individuals and organisations succeed in today’s fast-paced tech environment. We are proud to be a Microsoft AI Cloud Partner, AWS Partner, CompTIA Authorised Partner, and an official EC-Council and NCSC-accredited training provider. As a certified Pearson VUE Testing Centre, we also offer on-site certification exams for a wide range of global qualifications. Our training covers in-demand areas such as Amazon Web Services (AWS), Cybersecurity (all levels), Microsoft, Cisco, CompTIA, Artificial Intelligence (AI), and more. Whether you're new to IT or an experienced professional, our courses are designed to support your growth. With flexible learning options — including live online classes, classroom sessions, and custom in-house programmes — we make high-quality training accessible and effective. Our expert instructors focus on real-world skills to ensure you're confident and job-ready. Your success is our priority.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

619 avis

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A répondu à 75 % de ses avis négatifs

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4,7

Tous les avis

(619)

127 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent method of teaching

Excellent method of teaching. Fredrick explained each section of the module with real time examples using key words that made learning very easy to learn and follow.
Thank you for the support from Robust IT team.

24 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Strongly regret signing up to these…

Strongly regret signing up to these guys. At the time of sign up I was excited to try the course and something new. Sales was very overpowering and I did feel a little bullied. Having said that I wanted to try the course. I found the materials and videos dreadful with AI voiceovers and dull and boring delivery. The support was patchy and vague - strangely different to the support I received prior to sign up. Unfortunately, due to a medical issue I am no longer going to be able to complete the course. Despite being very early in the programme Robust IT have refused my pleas for them to allow me to cancel my enrolment due to my circumstances. They have denied this and will now take £4k from my family. This is not the sort of company that cares about you at all and promises a job in the sales but once signed up it says promises to get you an interview. Awful

19 juin 2026
Avis spontané
Logo de Robust IT

Réponse de Robust IT

Thank you for taking the time to leave your feedback.

We are genuinely sorry that your experience did not meet your expectations and that you have found yourself dealing with difficult personal circumstances.

At Robust IT, student success is at the heart of what we do. For over 15 years, we have supported thousands of learners from a wide range of backgrounds, many of whom had little or no previous experience in IT before starting their training with us. Whilst we are certainly not perfect and sometimes things do go wrong, we always try our best to support our students throughout their training and beyond.

We were particularly sorry to hear that your circumstances had changed and affected your ability to continue. During our conversations, we tried to understand the situation so that we could explore whether there were any alternative support options available and determine how we could best support you.

We were surprised to read your comments regarding the training materials and support, as these concerns were not raised with us during our previous discussions. Had they been raised at the time, we would have welcomed the opportunity to explore alternative learning options and additional support to help address them.

As part of our commitment to supporting students, we regularly provide a range of learning options and additional assistance, including:

• Free upgrades to live classroom training where appropriate
• Evening classroom sessions for those balancing study around work and family commitments
• One-to-one support sessions with trainers and mentors
• Instructor-led training and recorded classroom sessions
• Alternative versions of training materials where available
• Personalised study plans tailored to individual circumstances
• Exam preparation support, mock exams and revision guidance
• Career support, CV reviews and interview preparation assistance

Our goal is always to help students find a learning method that works for them, and we would have been happy to discuss any of these options had we been made aware of the concerns you have raised in your review.

We would also note that your concerns were discussed directly with one of the company directors, who took the time to personally review the situation and explore what options might be available. Whilst we understand that the outcome was disappointing for you, we hope this demonstrates that we genuinely care about our students and are willing to become personally involved when a learner is facing difficulties.

Unfortunately, once a programme has been enrolled, activated and learning resources, licences, support services and administration have been allocated, costs have already been incurred. For that reason, cancellation and refund requests must be considered in line with our terms and conditions and cannot always be approved.

While we appreciate that you are disappointed with the outcome, we do feel it is important to make clear that Robust IT cares deeply about its students. Many of our learners come to us with little or no prior IT experience, and for more than 15 years we have worked hard to provide the training, support and guidance needed to help them succeed. We are proud of the support we provide and of the positive feedback we receive from thousands of students who have trained with us over the years.

We wish you all the very best for the future and sincerely hope your circumstances improve. Should your situation change, we would still be happy to discuss the support options available to help you continue your studies.

Noté 5 sur 5 étoiles

Great for parents returning to education.

I'm about halfway through the course, and I can honestly say that from day one I've felt supported every step of the way.

What stands out to me is that this isn't just a course – they actively work with recruitment partners to help people find employment afterwards. I recently spoke with Darren, and he was absolutely lovely. As a mum, I shared my worries about balancing family commitments and my fears of struggling to find a job at the end of the course because of my restrictions. He was so reassuring and took the time to listen to my concerns.

Darren explained that they will work with me to find something suitable and reminded me that if I ever need to talk things through again, I can simply give them a call. It was incredibly reassuring to hear that they're genuinely on my side and willing to help, rather than making me feel like just another number.

As a parent returning to training and employment, that level of support means a lot, and it's given me much more confidence about the future.

18 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I have only just started the Data…

I have only just started the Data Pathway but can say the process up to now has been very good. Robust it where able to design a pathway which best suited my skill level and at a nice price. All the people I have talked with are pleasent and knowledgeable. Here's looking towards a busy next few months of learning new tricks.

17 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Professional and Supportive Welcome Experience

I recently had my welcome call with Sean C from Robust IT, and it was a very positive experience. Sean was friendly, professional, and took the time to explain the training journey clearly. He answered my questions and helped me feel more confident and prepared for the courses ahead. I appreciate his support and look forward to continuing my learning with Robust IT. Thank you Sean, and the team at Robust IT.

12 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I would like to express my sincere…

I would like to express my sincere gratitude to Robust IT and especially to Sean C for the outstanding support and professionalism they have shown throughout my enrolment process.

From the very beginning, Sean and the team at Robust IT were incredibly welcoming, friendly, and supportive. They took the time to answer all my questions, provide guidance, and ensure that I felt confident and comfortable joining the course. Their approachable attitude and willingness to help made the entire experience smooth and enjoyable.

What impressed me most was their genuine commitment to helping people develop their skills and progress within the IT industry. Their encouragement and support have been invaluable, and it is clear that they are passionate about helping students succeed.

I would strongly recommend Robust IT to anyone looking to educate themselves, gain new qualifications, or start a career in the IT world. Their excellent customer service, professionalism, and dedication to their students truly set them apart.

Thank you, Sean and the entire Robust IT team, for your support and for making this such a positive experience.

5 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Horrible bunch of scammers

Horrible bunch of scammers. They promise you jobs. But you won't get any help from them. The courses are just picked from random providers and given to you at a high premium. Avoid the scamster. You will get better deals elsewhere.

30 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Good and competente teachers and customer support

Really happy with the overall experience. The course content is well-structured and genuinely engaging, but what sets it apart is the quality of the people behind it. Admire Bandambira is a fantastic instructor, knowledgeable and makes the material easy to follow regardless of your starting level.
The customer support team has also been brilliant throughout. Every question I had was answered quickly and with real care.
Would highly recommend to anyone considering it. Great course, great teacher, great support.

18 mai 2026
Avis spontané

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