Rollx Vans Avis 

221
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Rocky has been our sales rep for many years and has always treated us with his professionalism and knowledge of the vans he sells. I highly recommend Rollx and please ask for Rocky!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lisa Poole has been our Saleslady since 1996 always a pleasure to work with her. She is very helpful, makes suggestions and keeps us informed as to the status of our van. Rollx has an amazing product... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We were treated very well during our experience with ROLLX. We had a problem with having our van ready in a timely manner. This problem was taken care of by being offered a newer van at a better deal... Voir plus

Noté 4 sur 5 étoiles

My sales rep, Peter Doukas, was very informative, very attentive, very knowledgeable, very prompt with accurate information and very patient with me. I had many questions and changed directions a cou... Voir plus

À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Fabricant de voitures
  4. Magasin d'accessoires automobiles

Écrit par l'entreprise

Rollx Vans is a leading provider of wheelchair accessible vans, proudly serving individuals, families, caregivers, and businesses across the United States. We specialize in new and used handicap vans, featuring our own high-quality, factory-direct Rollx wheelchair van conversions. By designing and manufacturing our conversions in-house, we maintain strict quality control and deliver dependable, affordable accessible vehicles built for long-term reliability. Our inventory includes both side-entry and rear-entry wheelchair vans, as well as ADA-compliant commercial wheelchair vans for transportation providers, healthcare facilities, churches, and organizations. Whether you’re looking for a personal use mobility van or a fully compliant commercial solution, Rollx Vans offers options to fit a wide range of accessibility needs and budgets. We make the buying process simple with competitive pricing, flexible wheelchair van financing, trade-in options, and nationwide delivery. With decades of experience in the mobility industry, our knowledgeable team is committed to transparent guidance and exceptional customer service. At Rollx Vans, our mission is to help customers regain independence and freedom through safe, reliable, and professionally engineered wheelchair accessible transportation solutions.

Satisfaction Guarantee at Delivery

Satisfaction Gurantee

We want you to be thrilled with your wheelchair accessible van purchase. That’s why we offer a 100% money back guarantee at delivery if our customers aren’t full satisfied with their wheelchair accessible vehicle. It’s also why we offer the longest lasting, most reliable minivan or full size van on the market backed by the best structural warranty in the industry – 7 year/unlimited mile warranty! We know that you will love our wheelchair vehicles, that’s why they come standard with the Rollx Vans guarantee.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

221 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(221)

64 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Rollx Vans have great quality and customer service

Matt, our sales person was great to work with. He has great product knowledge, listened to our needs and then provided the best van to meet our criteria.
This will be our second Rollx van we have purchased. We know the quality of the Rollx van conversion is the best in the industry. It's also reassuring to know they'll provide service in the furture if we need it.

20 février 2026
Logo de Rollx Vans

Réponse de Rollx Vans

Thank you so much for your continued trust in Rollx Vans! We’re honored that you chose us again for your second van.

It’s great to hear that Matt’s product knowledge and attention to your needs helped you find the perfect fit. We truly appreciate your confidence in the quality of our conversions and our commitment to supporting you in the future.

Thank you for being a valued part of the Rollx family!

Noté 5 sur 5 étoiles

The signs of somebody who likes his proffession

Matt is fun to work with knows his stuff and very willing to answer any questions I had! Fantastic!!

17 février 2026
Logo de Rollx Vans

Réponse de Rollx Vans

Thank you so much for your fantastic review! We truly appreciate you taking the time to share your experience.

Noté 1 sur 5 étoiles

This company traded with us

This company traded with us. We traded a beautiful Lincoln navigator. A 2021 vehicle. They traded us a 2015 Chrysler van that's a piece of shit. Check engine light was on it needed a new transmission. It was replaced and the check engine light is on again. I've contacted the sales representative and he has not responded to me yet. This company is a damn joke. Don't deal with them.

7 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

They did a great job…

They did a great job explaining everything on my van. Gave me pointers on when I get it insured and when I do my taxes. I received a follow up call from my salesman the next day asking if I had any questions and how I liked the van.

5 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Fair warning !!!!

First off I will warn you that any negative experience you had with Rollx vans is your fault, not theirs. They are the worst company I’ve ever dealt with, hands down first place. I got a brand new full size van from them that leaks water in from raised doors they installed, and soaks the carpet to the point of discoloration and mildew. The lift they installed is not the one I requested and doesn’t deploy without a shove from the inside or a tug from the outside, when getting in or out of the van. Both issues were serviced by their road tech, who did the best he could to fix the problem but ultimately was unable to rectify the problems. That was after he finally kept his word and showed up on the 4th agreed upon time that we scheduled with him. All that happened after the front window gasket started to come off at 80 mph on our first trip with the new van. We took it to the dealership in our state who quickly diagnosed that the windshield was an aftermarket brand and not factory, but was replaced using the factory gasket. Seriously ??? Why would a brand new van have an after market windshield ? Why were we not told about it ? To further enhance our experience with Rollx the side door opener was improperly adjusted so that if you have the front passenger door open when you deploy the lift, the front barn door slams against the front passenger door putting a nice crease dent in the door. Our salesman lied so many times he actually said “seriously this time I’m not lying” smh. Do yourself a huge huge HUGE favor and avoid doing business with Rollx vans. You’ll be glad you did. This is just my experience doing business with them and it’s my fault for doing that. I won’t make that mistake again. Ever again. My salesman’s initials are T. D. He’s a real nice guy, but needs training on honesty and needs of the disabled community. That’s the tip of the iceberg of problems we’ve had to deal with during and after doing business with this company. They claim to be family run stemming from the disability of a family member but all I know is that the disabled have insurance with deep pockets and Rollx vans has long hands. All said and done insurance paid over $200k for a van that leaks water in when it rains, and has a lift I have to struggle to use. Unbelievable !!! 😡😡😡

6 mars 2025
Avis spontané
Logo de Rollx Vans

Réponse de Rollx Vans

We’re so sorry to hear about your ongoing frustrations. Our team worked with you multiple times to address the roof and lift concerns, and we believed they were resolved over a year ago when we last heard from you. We are committed to solving the issue and will contact you to follow up. Thank you for your feedback; we take it seriously.

Noté 5 sur 5 étoiles

I recently purchased a 2024 Chrysler…

I recently purchased a 2024 Chrysler Pacifica from Rollx Vans, and I couldn't be happier with my experience! From the moment I reached out, the team was incredibly helpful, knowledgeable, and patient, guiding me through the entire process.

The vehicle itself is fantastic. High-quality craftsmanship and tailored perfectly to meet my needs.
Thank you, Rollx Vans, for making mobility and independence a reality for me.

3 janvier 2025
Avis spontané
Noté 2 sur 5 étoiles

Got a new wheelchair and need bolt…

Got a new wheelchair and need bolt installed on it that secures chair to van's floor harness. Called today and phone representative said the charge would be $795. Price seems a little ridiculous for the work to be done. I will talk to a handy man about removing bolt from old chair and installing it on new one. Sounds like a rip off. Wonder if representative is sharing fees with installer.

1 août 2024
Avis spontané
Logo de Rollx Vans

Réponse de Rollx Vans

Abe, thanks for sharing your feedback. We are sorry you are unhappy about the cost and installation of the new bracket. Half of the cost is the specific EZ Lock bracket that must be ordered for your chair. The other half is for us to come out to your home and do the installation. It is important that you have an EZ Lock certified provider do the installation for both safety and warranty reasons.

Thanks, Rollx Vans

Noté 4 sur 5 étoiles

RollX is the best choice in accessible vehicle modifications

We have had several experiences with all the major accessible van manufacturers and sometimes with custom modifications come some problems that take time to work through, while not ideal during this period working out bugs in Braun, VMI, and RollX conversions, the final product that RollX produces is a solid one unmatched with some important features that other van companies do not offer. Rollx Vans is the only company to provide a full unobstructed exit full power in floor conversion with the option to retain OEM comfortable middle row seating on removable bases allowing for the most passengers (7) 6 seated passengers plus a wheel chair. Also they retain the OEM dual dampening suspension which allows for much smoother better handling ride. RollX does most of what the customer asks for including custom lighting, paint and body protection. They also retain the factory OEM towing package allowing for hitch small trailer towing and hitch implements like bike rack, hitch mounted luggage carrier, and hitch mounted ATV or mower carrier. Most of all RollX is a group of friendly people who always understanding and they're to help, especially the service department manager Becky and our local techs Alex and Brian. This is why we chose RollX after owning and using BraunAbility Sienna for 10 years and VMI conversions. There are a couple innovative features that VMI has done including the side audible warning system for if people block access. If RollX could provide a AWD hybrid option with integrated system that works through OEM keyFOB, it would be the perfect solution. How they are now, they are still the best choice always innovating and standing behind their products. Thank you RollX family!

16 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Purchased a RollX conversion van

Purchased a RollX conversion of a Pacifica with less than a 1,000 miles. The batteries had to be replaced so it was easier to remove the air cleaner box to get the batteries out. The air cleaner box was forced into position so hard that RollX had broken the mount and jury rigged the broken mounting tab by putting numerous washers and a rubber gasket to keep the air cleaner box secure.

Under the air cleaner box is the lift plates that they use to get clearance on the front end. The plate was not painted and rusting to the point that it was pitting. It may have been an old plate that was already rusting that had laid in the shop for some time. I can only speculate.

There were latex gloves stuck to the air box and had they fallen off would have landed on the exhaust and would have probably caught on fire. There were numerous spacers, bolts and washers laying around on top of the various components in the engine compartment.

The caps to the headlights used to adjust the headlights were laying in the engine compartment. The bolts on the passenger side for the lift plates were rusted. The plate on that side has paint.

I contacted RollX on all these issues weeks ago and sent them the pictures of the poor quality control. These are all issues that happened before the vehicle left their facility. Even after sending pictures of the rust, gloves, bolts, spacers, headlight caps and shoddy work they didn't take any ownership of the issues.

The inside of the vehicle is good workmanship. The stuff not visible in the engine compartment was a disaster waiting to happen. Their was no pride or ownership inside the engine compartment even when I confronted them with the issues and the images.

15 septembre 2022
Avis spontané
Logo de Rollx Vans

Réponse de Rollx Vans

The van referenced in this review was stolen in New Jersey and is a salvaged title vehicle that was not purchased from Rollx Vans. Our Service Department assisted and sent parts to help with the issues on the vehicle.

Noté 1 sur 5 étoiles

I Purchased a rollex Van online From…

I Purchased a rollex Van online From accross the country , Paid a delivery fee to get it here, because I was told that if I need service on the Van that they would send someone out to take care of the issue. That is what made the sale .
Now one year in I have a problem with the van , and I am told "Not our problem, see a dodge dealer ''
Of course I am in a wheel chair and I cannot get a ride back home unless my wife throws me in the back seat (really not feasible)
I would have been better off going to my local : Moblity Works Vans
they will come out and get your van and get it repaired then bring it back to you . ROLLX Van Will tell you "Not Our Problem"

28 décembre 2019
Avis spontané
Noté 2 sur 5 étoiles

bought a 2016 Chrysler Town and Country…

bought a 2016 Chrysler Town and Country Sept 19 had to replace the battery Oct.19 starting issues then sent it to chrysler dealer cause again it wouldnt start on Dec. 2 they replaced the alternator Dec. 10
wouldnt start again had AAA start and returned it to dealer again nothing found on chryslers end Dec. 14 wouldnt start had triple AAA come out again battery not responding good they replaced it December 18th son went into the hospital and i wanted to go home the 21st and check on things hospital had to jump car returned to the hospital left hospiyal on 23rd again they had to jump the car. Was told by Rollex guy prior that a car like this needs to be ran more often my son is disabled and im supposed to get him out in cold to run van so far not satisfied with this van i traded our 2008 in for a more reliable car cause that one had a lot of miles so far this is a crappy van and has issues i needed a reliable vehicle and this is not a reliable one never had to run our old one it could sit for a month no matter what time of year and still start. I was told by their service man daryll maybe they could put a charging device to charge every night that is not acceptable i should not have to keep this car going and starting it everyday they need to fix this issue or replace the car a cash deal was done believe me its not over yet i will do what i have to so i can get a working vehicle for my son i didnt want a lemon and so far thats what this is unless they figure out the problem and quick if i have an emergency with him i cant even transport him

24 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Getting an adaptive van has given me my life back!

Getting an adaptive van has been on my mind for the past year. I finally got my hand control license & worked with Ryan Murray to get the right van for me.
I picked my van up last Saturday and I could not be happier! Every step of the way was very thorough and every need of mine was met.
Thank you, Ryan & Rollx for getting me back on the road with my independence!

20 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

I was served with great information

I was served with great information and care at Rollx. I would recommend Rollx and the agent Rocky with a very strong 5+ rating. I am very grateful for my wonderful new van. Bob Schwartz - Carondelet Village in St Paul

19 novembre 2019
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus