Romans - Wokingham Avis 

114
TrustScore 4.5 sur 5

4,6

23 Market Place, RG40 1AP Wokingham, GB


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Lisez les avis des autres

Noté 3 sur 5 étoiles

I am being looked after by Anne-Marie Osbourne who is unfailing polite and communicative. I am disappointed that some work that needs to be done was not done before the current tenants moved in. Als... Voir plus

Noté 5 sur 5 étoiles

I have been with Romans manage services for over 16 years. My experience is friendly, helpful and efficient. The teams have always assisted me and communicated regularly on issues. Thank you for all y... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The whole experience was very easy & any queries were answered in a timely manner by Hollie who was always helpful & came back with any answers if she couldn’t answer there & then

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a small window to secure a property..stressful doesn't even cover it but Tyriq was an absolute lifesaver. He made the whole experience feel remarkably smooth. I appreciate his timely... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence immobilière
  2. Investissements immobiliers
  3. Évaluateur immobilier
  4. Géomètre-expert immobilier

À propos de Romans - Wokingham

Écrit par l'entreprise

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

Book free sales valuation
Book free rental valuation

Your local property experts

Écrit par l'entreprise

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Coordonnées de contact

  • 23 Market Place, RG40 1AP, Wokingham, Royaume-Uni

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

4,6

Excellent

TrustScore 4.5 sur 5

114 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(114)

163 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thank you Romans

Thank you to the whole team but especially Catherine McNicholas without whom this move would not have happened.

8 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Highlighting the work of our current property manager, Luke Roberts, Romans Wokingham Branch

We want to highlight the work that our Property Manager, Luke Roberts is doing. The one thing we as landlords want is a representative who keeps us informed about what is going on and gives us the best advice when there is a problem. We have found over the last period of time since Luke has been our manager that he fullfils our rrequirements excellently.

1 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Great agency

Great agency! We quickly found an apartment for rent. Despite the fact that we are renting an apartment in England for the first time, they helped us at all stages. Special thanks to Anne-Marie and Sam. They were always in touch with us and helped to resolve all issues. We wish you to continue to work so successfully!

30 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Well what can I say.

Well what can I say.
Now waiting on three years of accounts...on a house ?
NO.....a 51 appartments block!!!!!
Don't go near them,not even for a dog kennel, you would probably find a hamster in it !

22 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

As first time Landlords

As first time Landlords, choosing to rent out our home so that we can travel, we chose Romans on personal recommendation.

They have proved to be helpful during the various stages, as we endeavoured to meet all the legal and administrative requirements to enable their tenants to live in our home.

We have been pleased with the responses, help and advice we have received from Kerry Moody and Alistair Schorah, in particular.

Having opted to pay for their full management package, we look forward to their continued support during our stay on the other side of the world.

J&S

1 avril 2023
Avis spontané
Logo de Romans  - Wokingham

Réponse de Romans - Wokingham

Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

A big shout out to Kerry and Abbi!

Roman’s team have been very helpful and patient with all my queries starting from visiting to signing the tenancy.

Would highly recommend Roman’s for their services as they are very professional and considerate to our needs, always on top of things and providing timely assistance when required.

A big shout out and thank you to Kerry Moody & Abbi King!

1 mars 2023
Avis spontané
Logo de Romans  - Wokingham

Réponse de Romans - Wokingham

Hello Mithun,

Thank you so much for taking the time to write a five star review for Kerry and Abbi. It's always good to see our staff providing such wonderful service.

Many thanks

Alistair Schorah - Acting Lettings Manager

Noté 5 sur 5 étoiles

Andrei Csomortani

My daughter and I travelled down from Yorkshire as she was about to take up a new job with Berkshire NHS. We had paid a deposit to another agent, who became increasingly evasive, then stopped taking calls.
Two days before she was due to move in we abandoned all hope, cancelled the removal van and booked a further week of hotel. I walked past Romans that afternoon and saw a possible rental. Andrei took us there late that afternoon (Monday), we agreed an offer and Andrei said it might be possible to move by the following Wednesday.In fact he did it by the following Monday lunchtime!!!!
Exceptional service
Thank you Andrei and Romans
Terry Harris

6 mars 2023
Avis spontané
Logo de Romans  - Wokingham

Réponse de Romans - Wokingham

Dear Mr Harris

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Andrei & Roman's Wokingham - 5* Experience!

Andrei and the team at Roman's Wokingham have been clear and attentive throughout my experience with them. Giving me all the necessary information, and helping me arrange extra viewings when I needed them. Would 100% recommend to anyone who is undertaking the daunting task of flat hunting!

8 mars 2023
Avis spontané
Logo de Romans  - Wokingham

Réponse de Romans - Wokingham

Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Great service from Sam and his team

Great service from Sam and his team, who have helped us find a new property to let. We are very happy about the place we have found.

28 février 2023
Avis spontané
Logo de Romans  - Wokingham

Réponse de Romans - Wokingham

Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

1000 Thank you's

1000 Thank you's

Since moving to the UK. I have only relied on one estate agency to help me find rental accommodation. That is until I started the process with renting a property with Romans Letting & Estate Agents in Wokingham. In all my years, I have never had such a seamless transition than this. Andrei Csomortani, the letting agent for the property deserves a 6 star rating for his professionalism and expert advice through the whole process. It was truly a 1st class experience. Thank you Romans for matching me up with Andrei.

7 février 2023
Avis spontané
Logo de Romans  - Wokingham

Réponse de Romans - Wokingham

Dear Keifer

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Good service

I enjoyed my experiences in renting a house this time. The house is in good condition and on convenient location. Sam served us to view it twice with patience and explained in details and negotiated some rent reduction for me. Will try Romans with first priority in future.

30 janvier 2023
Avis spontané
Logo de Romans  - Wokingham

Réponse de Romans - Wokingham

Dear Gavin

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Thank You Kerry

Kerry at Romans has made our experience a very good one & she made our day when she called me to say that we had got the property that we really wanted! she has always only been a phone call away, very helpful & it was lovely to meet her In person.
I would deferently reccomend Romans to my family & friends.

30 janvier 2023
Avis spontané
Logo de Romans  - Wokingham

Réponse de Romans - Wokingham

Dear Tara

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Excellent service

I was looking to relocate with my family, Sam was very helpful and very patient in answering all the questions we had. Always willing to help. To be honest which was the reason why we took the place from them as there were other suitable places for us. Other estate agents but vey arrogant. He was very reassuring all the way.

24 janvier 2023
Avis spontané
Logo de Romans  - Wokingham

Réponse de Romans - Wokingham

Dear Rose

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Kerry has been amazing at helping me…

Kerry has been amazing at helping me through the difficult task of finding and guiding me through the process of renting a property. My house has been severely damaged following a frozen burst water pipe and she has made the whole process less stressful.

26 janvier 2023
Avis spontané
Logo de Romans  - Wokingham

Réponse de Romans - Wokingham

Dear Chris

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Andrei Csomortani​ was extremely…

Andrei Csomortani​ was extremely efficient and helpful in securing my tennancy and very fast to deal with the paperwork. Highly recommend.

18 janvier 2023
Avis spontané
Logo de Romans  - Wokingham

Réponse de Romans - Wokingham

Dear Jo

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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