Roofing Supplies UK Avis 

Web site advised "Estimated lead time 10-15 working days as these items are made to order. For larger quantities, this can extend to 3-4 weeks.". I placed a small / standard order on 10th June so delivery should be a couple of weeks, maybe 10th July at worst. After two weeks (on 26th June) I chased delivery and was told despatch (not delivery) would be 10th July (so slightly worse than worst). I received an email today (7th July) advising delivery on 10th August!!! I emailed to complain and they emailed me back to say I could either wait another month or cancel the order (I emailed back to cancel the order). Additional information / following day update, I've now received 2 more emails from them on the same thread claiming they never advised a 10th August delivery and asking for proof ..... I simply referred them to their earlier emails in the exact same email thread!!! Now they're telling me to wait 14 days for a refund. Absolutely shocking!!!

Fast delivery and really competitive pricing.

Great service - prompt delivery

Good prices quick delivery

You said delivery within 1-2 days...and it was, with alerts received regarding date and time. Thank you

Searched for good quality porcelain coping stones and discovered Roofing Supplies UK. Quick and easy check out online and received a confirmation email immediately. Then a couple of days later I received a phonecall from a courier company saying my pallet was being dropped off and it arrived at the exact time they said. Delivery man was a delight and very professional and made sure the pallet was in a suitable safe place. Excellent quality and very well packaged (in individual packaging and then ceram wrapped on a wooden pallet. Five star company and I will be using them again in the future.

Can’t fault Steve Emery Roofing Ltd they came out at short notice and kept me informed on what was happening they left the driveway clean and tidy and the scaffolding was removed the next day. They were honest and reliable and did not try to charge me for work that didn’t need doing unlike some roofers we have used in the past. Would definitely recommend and use again

Had a problem with delivery, customer support was spot on and resolved the problem quickly and efficiently

I had to buy some roofing shingles for a small job, I found Roofing supplies UK online, found the product I needed at a great price, ordered it, had great communication and was kept updated and they got delivered at the expected time. A pretty boring review but it just goes to show that everything was easy and hassle free which is what we all want when buying materials especially if you are a small company which relies on reliability. Can’t recommend Roofing supplies enough.

the product i ordered flexi compound came quickly but, i was sent the wrong colour of flexipoint roofing tile compound, and i couldn't return due to scaffolding delivered for only few days and it would of taken to long for another tub to reach me also its only sold by this company, the product is very expensive, and it wasn't as good as the manufacture said it is, i personally would buy a cheaper version after using it i decided its not worth the money.

Easy ordering process and delivery arrived on time.

Bought roofing shingles and they worked fine however the delivery charge really stung!!

Placed an order 23/8/2025 received email detailing delivery date est 27/8/25 not guaranteed. Nothing received by 30/8/25 sent email chasing received apology email on 1/9/25 stating will chase up received from Phil Morgan nothing received back. Called them on 2/9/25 4.30ish.
They said i’ll look into it & get back. Received a call back shortly after & explained that they had tried to deliver twice but not in so took back to distribution centre he had informed them to deliver again & leave in a safe place explaining unsure when the next attempt would be.
Nothing received following day but received a card from DPD on 4/9/25 to say they’d tried to deliver.
I scanned the code on card to track it was to be attempted delivery following day. Looking back through the tracking the parcel had only been received by DPD on the 3//9/25 also now having received said parcel the labelling confirms this. Having now spoken to DPD as to this parcel they inform they’d only made 1 delivery attempt on 4/9/25 and confirmed they’d only received. 3/9/25.
Summing up they charge for delivery leave your order for over a week before dispatch then lie through their teeth disgusting company my advice is avoid i’d also question their other feedback as being false & manipulated.

Have used before friendly sales will use again.

Phone and enquired about product , Ben was spot on with his information, placed order on friday , delivered Monday fitted Tuesday, perfect .

Delivery not within predicted timeframe. It was then supposedly changed to a pre 10am. Arrived after 11. As a result simple day job ran into two. No call backs and virtual shoulder shrugging.

Ordered some bits with a 2-3day delivery. When the 3days had passed called to make an enquiry.
Was assured that it would be pre10 next working day. 10 came and went. 3 calls all the same.left hanging on the phone being told it’s in the way. All you want is the truth so you are not wasting your time.
Don’t these people understand that the trades you have waiting for these materials cost money??

The sales team were helpfull and took time to find out from suppliers the right product for me
Once again first class service

Excellent experience with this company today. Refreshing to interact with a person… thank you Ben Peake!