Customer service is wonderful and respond quickly. Rtp is fair and the jackpots are a nice touch. I see they're expanding their game selection, and am sure this rating will increase as their games do.... Voir plus
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Do not play them they cheat you they took the matchplay away and told me don't get on they social media don't play here they don't let you win
L'entreprise a répondu
Thank you Ruby Bingo for the AMAZING WIN! I won the Jackpot (12,489 Emeralds)on the Weekly Power Climb Bingo and thanks for making me feel even more special than you already do on a regular basis.
L'entreprise a répondu
I was skeptical at first because I wasn't familiar with their slots and they didn't have a big selection. I've had an account for less than a week but the slots I did try was unique and engaging. I pa... Voir plus
L'entreprise a répondu
4,1
Bien
230 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Ruby sweeps is a bit different, in a GREAT WAY
Ruby sweeps is a bit different than other sites... it's focus seems to be more on live bingo than slots. Personally, this is quite refreshing. I enjoy bingo so I am really happy I stumbled upon RubySweeps. This doesn't mean they don't have slots, they do. They are exclusive from any other sites (at least any sites I've been to), plus it's not hard to hit bonus rounds that pay larger than one would think. So, on some lesser known sites generally when I hit a bunch of bonuses in a short amount of time I can pretty much count on there being a problem when I go to redeem. Not here, they don't play games with your winnings, they pay you and FAST. I put in a redemption for $500 the first night I played there (a Friday before a long bank holiday weekend) and the winnings hit my debit card ON SUNDAY! Then, on that Sunday I hit $400 on their live bingo and put in a redemption that night which hit my bank the next day (which was a bank holiday). I can't guarantee they are this fast all the time but I can say this is one site that is trustworthy and I recommend to everyone that is interested in social casinos. Thanks for being a diamond in the rough RubySweeps, keep on doing your thing.
-Ivanzbenz
12 février 2026
Avis spontané
Réponse de Ruby Sweeps
Hey Ivanzbenz
Thank you so much for this amazing review!! It truly means a lot to us 💎
We are pleased to hear that you appreciate our focus on Live Bingo! It’s a big part of what makes Ruby Sweeps special, so hearing that it feels refreshing is wonderful.
And what an incredible first weekend!! $500 and then $400 on Live Bingo is amazing! 🎉 Wahooo! We’re so glad your redemptions were processed quickly and smoothly, especially over a holiday weekend. While timing can vary, we always aim to keep payouts fast and hassle-free.
Thank you for calling us a “diamond in the rough.” We’re so grateful you gave us a try and shared your experience. Hope to see you in the next Live Bingo! ✨
I really like Ruby Sweeps!
I really like this place. I have made a few purchases & won a share of the community jackpot last week. I had redeemable emeralds but decided to keep playing for the Game of the Week Game, which I really enjoyed the music to :) Unfortunately I asked Alan, the AI assistant about Game of the Week Jackpot & he/it told me that this particular jackpot is not guaranteed a winner every week, & can roll over to the next game & the next week. As I'm rechecking my promotional emails from Ruby Sweeps just now, I see that this particular jackpot seemingly does have a guaranteed winner once weekly, nomatter what. It's a question I should have asked a human & I knew that when I asked, but the AI assistant was so certain that I didn't. Obviously it saved me quite a bit of $ had I continued spending & not won, I just wish I hadn't ever asked it & had continued trying. There's always this week, but if I'm not confused now, the $1500+ jackpot that went 6 days & 20+ hours with no winner when I last checked & I stopped trying to win after asking Alan AI, could be won at any time during the week, & is sub $200 at this time 1/7th into the week. I've not tried bingo yet, but am excited about that too. This place deserves 5 stars regardless, & maybe I'll get lucky someday & see how smooth the redemtion process is!
JRB
16 février 2026
Avis spontané
Réponse de Ruby Sweeps
Hey JRB!
Thank you for leaving this amazing review! We are so glad to hear you have been enjoying the site! Good to see you were able to get a win on the community jackpot already too! Wahooo!
We are sorry to hear that our AI chat bot is not always accurate! We are still working on improving Alan to be accurate when questions are asked.
If you ever have any further questions make sure you ask to speak to a human and we can ensure all information given is accurate!
We are excited to see you at one of our Bingo sessions and hope you enjoy continuing to explore the site! 😊💖
Don't waste your time on this trash…
Don't waste your time on this trash site, all of the slots are their own homemade trash that look and play like slots that where released 20 years ago.
3 février 2026
Avis spontané
Réponse de Ruby Sweeps
Hey EA!
We appreciate you leaving a review and letting us know your perspective on this!
Our games are developed to offer a classic slot style that many players enjoy, while also meeting regulatory and fairness standards. We understand that game design and visuals are a matter of personal preference, and what appeals to one player may not appeal to another.
We’re continuously working to expand our game library and improve the overall experience based on player feedback. If you ever have specific suggestions or questions, our support team is always available to help.
Thank you for your constructive review!
Bad RTP, Outdated Games, Instant Card Redeem Doesn't Work With Online Bank Cards
The people saying they won "$15 on the wheel" are lying/fake reviews-- the wheel only goes up to $2 😒
99% of the time you'll only get .10 cents. And the "Instant Debit Card" option only works if you have a brick-and-mortar bank, they don't accept cards from online/digital/fin tech banks like Cash App, Current, etc. Also, their games are boring and look super outdated.
16 janvier 2026
Avis spontané
Réponse de Ruby Sweeps
Hey TT!
Thank you for taking time to leave us a review!
The daily spin wheel is based on your account play, and can be upgraded through your play! This is why you may see some reviews where people are winning more on the wheel than you may see!
We have raised your concerns regarding what cards are avalible for instant debit as we are always looking for ways to improve the customer experience!
As for the games themselves, we understand that game style and preferences are subjective. While some players enjoy our classic-style games, we’re always working behind the scenes to expand and refresh our offerings based on player feedback.
We appreciate your feedback as it helps us continue improving our site!
This portal is horrible
This portal is horrible. I won once and now I guess they are taking their money back. I have spent hundreds and no bonuses or player rewards. I got to bronze and the o my thing I ever get is the wheel with .20cents. The bonuses are very tight even if you play on the higher bets. I guess after you redeem do t play again.
8 janvier 2026
Avis spontané
Réponse de Ruby Sweeps
Hey Miraida!
Thank you for taking the time to leave a review! I am sorry to hear this has been your experience with us. This is not the impression we would like to leave you with.
If you are having any issues with redeeming your money, please reach out to Customer Support we would love to help you out!
Bonuses and rewards can vary depending on promotions and account activity, but we completely hear your feedback around the loyalty levels and daily wheel rewards, and we’ll be sure to pass this along to the team.
We genuinely appreciate you sharing your thoughts, and if you’d like us to take a closer look at your account or explain anything in more detail, our support team would be happy to help. We’re always here to listen and improve where we can.
Ruby Sweeps is a hidden gem
Ruby Sweeps is a hidden gem. I love Ruby Sweeps. Customer support is helpful and anytime I’ve contacted them it’s been apparent I was dealing with live human support. The first time I reached out with a question the person I messaged informed me of a promotion that I would have completed missed out on. They even volunteered the promo code!! I was a little bummed when the daily wheel went from 50¢ to 10¢ but it’s back to 50¢!!! Ruby Sweeps’ community jackpot is the coolest thing I’ve ever seen on a Sweeps site and I make a point to play daily in case it hits!! I haven’t tried Bingo night or beat the boss but those seem like fun activities I might be interested in sometime in the future. I can’t say enough positive things about Ruby Sweeps. It truly is one of my favorite sweeps sites. The redemption process is fast and has run smoothly for me. It’s really nice you can request one once you have 50 emeralds.
10 novembre 2025
Avis spontané
Réponse de Ruby Sweeps
Hey Normica!
Thank you so much for taking the time to share this amazing review! We’re truly thrilled to hear how much you’re enjoying Ruby Sweeps. 💎❤️
It means a lot to our team to know that our live support has made a positive impact! We always want you to feel taken care of, and we’re so glad we could help you catch that promo you might have missed out on!
Bingo Night and Beat the Boss are definitely worth a try when you’re in the mood for something fun and interactive, and we’d love to have you join in whenever you’re ready.
Thank you again for the kind words and for being such a valued part of the Ruby Sweeps community. We appreciate you more than you know, and we’re so glad the redemption process has been smooth and simple for you. Here’s to many more great wins and fun moments ahead! 💫
Ruby Sweeps keeps you in “the know”
Ruby Sweeps keeps you in “the know”, meaning they let you know ahead of time what’s about to happen , to give you time to participate. That’s awesome 🤩.
Raleen
16 novembre 2025
Avis spontané
Réponse de Ruby Sweeps
We love hearing this, Rachelle! 🎉 Keeping our players informed is super important to us, and we’re so glad it helps you jump in and enjoy every moment. Thanks for being part of Ruby Sweeps!
The best gaming site in the world
I’ve been playing Ruby Sweeps for the past couple of years and ai have figured up my winnings to be in the thousands. But what is equally important to me is the excellent customer service. They don’t make you wait. This is a light top gaming app and it is my daily go to. Not to mention you get to spin the wheel everyday for free play. Thank you Ruby Sweeps.
5 novembre 2025
Avis spontané
Réponse de Ruby Sweeps
We really appreciate your amazing feedback! 💛 It’s wonderful to hear how much you’ve enjoyed your time with us, from your wins to the fast, helpful support team. We’re happy the daily wheel and the overall experience keep you coming back. Thanks for being part of Ruby Sweeps!
Bad rewards/Bad KYC/Gimmick Withdrawal System
Daily 1 cent rewards is terrible and the KYC is terrible as well. Got my 32 gems and was excited and ready to redeem so I took very clean 2 pictures of my drivers id and sent them it to confirm my identity and they can't even do that right. I had to send a document from my bank statement just for it to get accepted. That is absolutely ridiculous. When I finally got it approved to redeem I check the minimum redeem limit and yeah... it was 50 gems you can pretty much guess what happened to my 32... Wish I could give it 0 stars tbh...
13 novembre 2025
Avis spontané
Réponse de Ruby Sweeps
Thanks so much for taking the time to share your experience! We truly appreciate the feedback. I’m really sorry to hear how frustrating the KYC process felt. We know how important a smooth verification and redemption experience is, and this definitely isn’t the feeling we want our players to have.
Our verification team sometimes requests additional documents if the system can’t automatically confirm the ID, even when the photos look clear on your end, but I completely understand how inconvenient that can be. I’ll make sure your feedback about this is passed along.
Regarding the redemption: the 50 Emerald minimum is in place to keep the process secure and consistent for all players, but I know it can be disappointing if you’re just below the threshold.
If you’d like, please reach out to support and we’ll be happy to take another look at your account and make sure everything is good to go moving forward. We want you to feel confident and taken care of every step of the way. ❤️
Ruby sweeps is an amazing online sweeps…
Ruby sweeps is an amazing online sweeps casino and have tons of fun slots as well as free bingo that is really amazing!!
11 novembre 2025
Avis spontané
Réponse de Ruby Sweeps
Thanks so much for the awesome review! We’re thrilled to hear you’re loving the slots and our free bingo games! 💖 Best of luck in your next game!
Love playing Ruby Bingo
Love playing Ruby Bingo. Fun to play, callers are great and all around great experience. Redeeming winnings is super easy and fast. And support is super at helping with anything.
11 novembre 2025
Avis spontané
Réponse de Ruby Sweeps
Thank you so much for your kind words Candace! 💕 We’re so glad you enjoy Ruby Bingo and that our callers and support team make your experience even better. It’s great to hear redeeming is quick and easy too!
Could be better.
Could be better.
The wheel leaves a bit to be desired but the bingo and slots are pretty good. Overall it's decent but there's room for improvement.
Rizzan
11 novembre 2025
Avis spontané
Réponse de Ruby Sweeps
Thank you so much for your review Rizzan! We are so glad to hear the bingo and slots are good on our site!
We appreciate you giving some constructive feedback about the daily spin wheel so we know what you would like to see!
Love this place
Love this place. Great and fast customer service and fast payouts. Different from the reat
10 novembre 2025
Avis spontané
Réponse de Ruby Sweeps
Thank you for the wonderful feedback Wendy! 💖 We’re so happy to hear you’re enjoying your experience with us and that our customer service and payouts stand out. We truly appreciate you being part of the Ruby family!
awesome casino!!
4 novembre 2025
Avis spontané
Réponse de Ruby Sweeps
Yay! We are so glad you are enjoying your time with us!
Réponse de Ruby Sweeps
Thanks so much! 💎 We’re glad you’re enjoying the games and appreciate you being part of Ruby Sweeps!
Great games and Great people to play with.
I love Ruby sweeps. I play bingo every night they host it.
11 novembre 2025
Avis spontané
Réponse de Ruby Sweeps
Thank you so much for your kind words! 💖 We’re thrilled to hear you love Ruby Sweeps and enjoy playing bingo with our amazing community every night.
Réponse de Ruby Sweeps
Thanks for the great feedback! 💖 We’re so glad you’re enjoying the bingo and gaming experience at Ruby Sweeps.
I love Ruby bingo and I enjoy playing…
I love Ruby bingo and I enjoy playing every week never won but I alive playing…
11 novembre 2025
Avis spontané
Réponse de Ruby Sweeps
Thank you for sharing your review! 💖 We’re so happy you enjoy playing Ruby Bingo every week. Keep having fun, and remember every game is another chance to win! Good luck in your next round!
I love Ruby sweets bingo I love the way…
I love Ruby sweets bingo I love the way they're compassionate and friendly and make me feel like I'm right at home.Fatkat205
11 novembre 2025
Avis spontané
Réponse de Ruby Sweeps
Thank you so much for your kind words Mary! 💖 We’re thrilled to hear you feel at home with Ruby Sweeps Bingo. Our team loves making every player feel welcome! Have fun and good luck in your next game!
Réponse de Ruby Sweeps
We’re so glad you’re enjoying Ruby Sweeps! 💖 Keep having fun, and we hope your experience keeps getting even better!
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