Ruby Sweeps Avis 

231
TrustScore 4 sur 5

4,1

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Noté 5 sur 5 étoiles

I play Bingo almost every night.Ruby sweeps bingo has enthusiastic callers and pull tabs as well that runs horse races to determine pull tab winners.Ruby sweeps have a superb community,the callers int... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Customer service is wonderful and respond quickly. Rtp is fair and the jackpots are a nice touch. I see they're expanding their game selection, and am sure this rating will increase as their games do.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

💫RUBY BINGO💫 I could go on and on about Ruby Bingo because I absolutely love it! You can play for free or you can play for real money baby lol. But it's more than just Bingo. It's like a small littl... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I've been playing on Ruby Sweeps for a minute now, and honestly, it's a great platform. I really like their original games they're different from what you see on every other site and have a fun, fresh... Voir plus

L'entreprise a répondu


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4,1

Bien

TrustScore 4 sur 5

231 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,1

Tous les avis

(231)

99 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Gamblers

Giveaways, daily spins, double deposits codes, Facebook groups for different states, responsive and nice team….. every gambling of mine goes to ruby sweeps they put fast pay out in recent and it’s wayyyy better than it was for sure….i only use ruby sweeps

2 janvier 2025
Avis spontané
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Réponse de Ruby Sweeps

Hey Loren,
Woohoo! We're so glad you're loving Ruby Sweeps 🥳 We love you too!

Noté 1 sur 5 étoiles

Still waiting on SweepSlots balance transfer with no update..

It's been almost 3 weeks now with no update on the balance transfer from SweepSlots. I had an email exchange with "Lila" who said that "Marc" has the details to transfer my accounts but have received no follow up or word other than "our hands are tired." Why offer balance transfers if you aren't going to follow through? Will update my review if anything changes but very disappointed atm.

10 juillet 2025
Avis spontané
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Réponse de Ruby Sweeps

Hey Benjamin,
I'm sorry that you've had a bad experience with your SweepSlots transfer. Please remember that we are NOT SweepSlots, we're just helping out their players! Please reach out to us via the Ruby Sweeps live chat and we're happy to help you further with this 😊

Noté 1 sur 5 étoiles

Would give it 0 but no option is…

Would give it 0 but no option is available!!! I redeemed on June 24 and still haven’t gotten my money!!! Here it is July 7. The excuse of they have to send it back to me to redeem because my card supposedly failed is bull 💩. I had redeem with the same card 2 times before that transaction. Within a weeks span.

7 juillet 2025
Avis spontané
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Réponse de Ruby Sweeps

Hey Jen,
I'm so sorry that you had this experience on Ruby Sweeps 😔
Please reach out to our Customer Support Team and we can definitely get a manager to take a deeper look for you.

Noté 1 sur 5 étoiles

Short and unsweetened I still play but…

Short and unsweetened I still play but I'll never put money on ruby sweeps again. They never paid me out when I tried to redeem. Had me playing those trash games for nothing get some better games bums.

6 août 2024
Avis spontané
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Réponse de Ruby Sweeps

Hey there,
I'm sorry to hear that you're unhappy with Ruby Sweeps 😔
If you're still waiting on your redemption, please reach out to our Customer Support Team and we can definitely help! We're also here to chat too!

Noté 1 sur 5 étoiles

I purchased an emerald pack with my…

I purchased an emerald pack with my welcome bonus and the screen said an unexpected error has occurred but the charge went through my bank account. I have yet to receive any response from customer support

30 avril 2025
Avis spontané
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Réponse de Ruby Sweeps

Hey Tyler,
I can see that one of our Customer Support members contacted you today about your failed purchase 😊
If you're still having trouble, please reach out again!

Noté 3 sur 5 étoiles

Redemptions are slow..they were fast…

Redemptions are slow..they were fast last year but like every other social casino it always ends with a lull in redemption times..I’ve been in the “review” phase since March 19th without any updates..it’s only $64 but it really is crazy it’s taking this long for that little amount t of money.

25 mars 2025
Avis spontané
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Réponse de Ruby Sweeps

Hey Dustin,
We're sorry that you feel this way about our redemption processing times 😣
We know it sucks when you have to wait a long time for your winnings.
As a mini update, we're working with our wider teams to provide same-day redemptions! How exciting! 🥳
Keep an eye out on your emails for updates!

Noté 2 sur 5 étoiles

Ruby Sweeps casino is not a great…

Ruby Sweeps casino is not a great casino to play at I mean the games are coo,but waiting on redemption in takes forever,they're customer service says the same crap Everytime I been asking when will I see my redemption.Whats the point of playing at a casino to win money right ? Not pay your money to play then wait forever to receive your winnings .should have played somewhere else people shouldn't have people spend their money wanting to win cash the wait a thousand years to receive it.wastevof time playing here.i think.youol never see your winnings .I mean how long does it really take to process money,they can sure can take money fast fast

24 mars 2025
Avis spontané
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Réponse de Ruby Sweeps

Hey Latisha,
I understand your frustration! 😣 We know that our redemption processing times of 5-7 business days are long, but we're working with our wider teams to provide same-day redemptions to everyone! 😊

We're sorry that you're unhappy at the moment, keep an eye out on your emails for redemption updates!

Noté 1 sur 5 étoiles

4 days ago I left a 1 star review for…

4 days ago I left a 1 star review for non-payment of my redemption but as most do, Ruby Sweeps left a rebuttal stating that it can take 5 to 7 business days to process a redemption. Here I am now, it's the 11th of March and my redemption was submitted on the 2nd of March and it's STILL in the 'reviewed' status. It's now the 7th business day and your claim to 5-7 business days is being surpassed and nothing has been sent to my account. I'd love to hear the reason now as to why I still haven't received my winnings. What could possibly be the reason now? I've spoken with your customer support team multiple times and I'm honestly just over being told the same thing repeatedly and nothing being actually done about this situation. The money isn't in my account, point blank, period. To be honest, I truly am so disappointed in you guys. I am not sure if you're having money issues or what but I put Ruby Sweeps up on a pedestal compared to everyone else and had nothing but respect and trust. I always referred your platform to people and spoke highly of you. How can you guys let me down and do this to me? Or to your customers? Aren't you at all concerned about your reputation and losing customers because of this? I do know that sweeps casinos are actually governed by someone and most aren't aware that you contact your states gaming commission when you feel you've been wronged or scammed. Just because the FTC doesn't govern sweeps casinos like they do traditional online casinos doesn't mean you aren't protected. There are many many things sweeps casinos must do and adhere to in order to operate in any US state and if those guidelines aren't followed perfectly they will be banned for the entire state and other things can come into play like being sued or fined. I haven't ever called these people or submitted a complaint although I probably should've with some other ones I've had trouble with but I tell you what, if that money isn't dropped into my account very very soon, I will be forced to. You make the decision for me and that's all I've got to say about this at this point. I guess we'll find out soon.

2 mars 2025
Avis spontané
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Réponse de Ruby Sweeps

Hey Nicole,
Firstly, we wanted to apologize for the longer-than-usual wait time for your redemption. The good news is that as of now, it looks like your redemption has already been sent and you should expect it to arrive in your nominated bank account within the next couple of days. 🤞🏻

We also want to apologize for any confusion regarding the status changes you have seen on your account. This was an unexpected result of the updates our tech team made while preparing for the new, faster redemption method we’ll be offering soon. 🤭

The longer-than-usual wait time was unfortunately a result of us moving things around in the back end while we’re working to make same-day redemptions available for players in the next few weeks or so!

We really appreciate your understanding while we make these upgrades to serve you better. 🩷

Noté 4 sur 5 étoiles

I played the duck game and I have…

I played the duck game and I have cashed out on it once I just started this website not long ago so hoping for some more good hits over all fun games and a good site ♥️

3 mars 2025
Avis spontané
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Réponse de Ruby Sweeps

Hey Katelynn,
Aww yay! We're so happy that you're enjoying Ruby Sweeps!
Pool Party Ducky is such a fun game! 🩷

Noté 5 sur 5 étoiles

I started playing a week ago!

I started playing a week ago and was floored when I logged in to play and hit a major jackpot! So far I've won $500!
I will give this 5 stars when I do receive the money but so far it says it's on the way!
Edit: I got it!

5 février 2025
Avis spontané
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Réponse de Ruby Sweeps

Woohoooo! What a great big win for you! Congrats! So glad your redemption came quickly too! 🥳

Noté 1 sur 5 étoiles

I have spent well over 500 never won…

I have spent well over 500 never won anything thing.i wouldn't recommend anyone to play this game.

4 février 2025
Avis spontané
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Réponse de Ruby Sweeps

Hey Brittany,
I'm sorry to hear that you're not enjoying Ruby Sweeps 😣 Please reach out to our Customer Support Team and they are happy to help and talk things through with you! 🩷

Noté 5 sur 5 étoiles

Great site

Great site! It's legit

1 février 2025
Avis spontané
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Réponse de Ruby Sweeps

Hey Ramin!
Yay we're so glad you're enjoying Ruby Sweeps! 😊

Noté 3 sur 5 étoiles

At first the free play daily wheel was…

At first the free play daily wheel was great. The minimum you would get daily was .50 cents and went up to even $15.00 which I did in fact get a few times. But the recent change to the daily wheel is not so good. The minimum is .10 which they claim you can win up to $25.00 but it probably never happens. In my personal experience, I’ve only claimed .10 each freaking day and I’m not too impressed with this at all. I have been a loyal “Rubysweeper” since early 2023 and I spent a moderate amount of money and I don’t feel like I am getting the best VIP experience as I used to get.

12 janvier 2025
Avis spontané
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Réponse de Ruby Sweeps

Hey Ashley,
Thank you for sharing your thoughts and feelings with us! 😊 I'm sorry to hear that you're not enjoying the Daily Spin Wheel anymore.
The reason why we implemented the 0.10 cent wins is because we now have 0.10 bets on the games Pool Party Ducky and Tree Bears!
I would love to open a conversation with you and gather some feedback! Please reach out to our Customer Support Team via the live chat function and ask for Lila! 🩷 Can't wait to chat with you!

Noté 2 sur 5 étoiles

I been playing here about two weeks

I been playing here about two weeks. Started good decent bonus on the spins for about 3 days. Then it went to .50 then .25 for a few days and now just .10 spin for bonus. There slots are all .25 a spin.

24 décembre 2024
Avis spontané
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Réponse de Ruby Sweeps

Hey Tim,
I'm sorry to hear that you're not enjoying our spin bets and Daily Spin Wheel bonuses/rewards.
It would be great to chat more about your opinion and thoughts about this. If you'd like, reach out to our Customer Support team via the Live Chat function and we can chat about how we can better your experience on Ruby Sweeps 😊

Noté 1 sur 5 étoiles

AWFUL WASTE OF YOUR REAL MONEY

This game doesn't allow you to win anything for real. You will spend more of your money than you receive. How in any game do you win .10 off of a win that supposed to be giving you a chance to win. Awful

19 décembre 2024
Avis spontané
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Réponse de Ruby Sweeps

Hey Debra,
I'm sorry to hear that you're not enjoying Ruby Sweeps 😣
Please reach out to our Customer Support Team via the live chat and we can have a chat about how we can better your experience 🩷

Noté 2 sur 5 étoiles

Games just fizzle out

Games just fizzle out. Hits decrease as you increase bet. So, winning is predetermined.

19 décembre 2024
Avis spontané
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Réponse de Ruby Sweeps

Hey Charles!
Please reach out to our Customer Support team! We can share our industry standards with you and give you more of an insight into our gameplay! 😊

Noté 1 sur 5 étoiles

I use to love playing on this platform…

I use to love playing on this platform but now the games don’t allow you to win anything anymore! Most of these game just spin hardly ever hit any pay boards and when you do get to a bonus round they don’t pay out right! I remember when you used to be able to get on this platform and enjoy playing and win now is just sad. It takes your money. I wouldn’t advise anyone to play.

11 décembre 2024
Avis spontané
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Réponse de Ruby Sweeps

Hey Latonya,
I'm sorry to hear that you aren't enjoying Ruby Sweeps anymore! 😣
I would love to talk to you more about this! Please reach out to our Customer Support team via the live chat and ask for Lila 😊
Hopefully we can reignite the spark for playing Ruby Sweeps!

Noté 1 sur 5 étoiles

Disappointing Experience with Ruby Sweeps Casino

I'm extremely dissatisfied with Ruby Sweeps Casino, which is disappointing because, at one point, I actually liked them. Unfortunately, my experience has taken a drastic turn for the worse.
As a player who referred others, I was supposed to receive rewards, but they never materialized. It's frustrating and feels like a slap in the face. I followed their referral program rules and brought in new players, but they didn't hold up their end of the deal.
Their communication is also unprofessional. They send out emails congratulating players on redeeming rewards, only to follow up with a "gotcha" email. It's insulting and shows a lack of respect for their players. I've received these emails multiple times, and it's infuriating.
Furthermore, their customer support is virtually non-existent. I've reached out to them multiple times with questions and concerns, but they rarely respond. When they do, it's often with a generic response that doesn't address my issue.
I strongly advise against playing at Ruby Sweeps Casino. Their unreliable nature, poor customer support, and unprofessional communication make them a casino to avoid. Save your time and money, and look elsewhere for a trustworthy online casino.

6 décembre 2024
Avis spontané
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Réponse de Ruby Sweeps

Hey Marissa,

We’re really sorry to hear that your experience with Ruby Sweeps wasn’t up to the mark. We take this feedback seriously and would love to connect with you to make things right! Please feel free to message us or send an email so we can address your concerns directly. 😊

We want to be transparent about a recent mistake we made — last week, due to human error, we accidentally sent an email intended for select players to our entire player base. This was absolutely not our intention, and while we worked quickly to correct it, we know it caused frustration for many people. 😣

We genuinely apologize for this slip-up and any confusion or annoyance it caused.

Your feedback helps us improve, and we appreciate you taking the time to share it. We’re committed to providing better communication and ensuring a positive experience going forward. 🩷

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