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RW Cars Avis 

1 297
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience start to finish this morning, the young man on reception was very helpful with showing me the car, they were non pushy and gave me my own time to make decisions. Stewart was great, ex... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mark provided great customer service throughout the buying process. He was very knowledgeable about the car and its service history, which gave us confidence in our purchase. We received excellent cus... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was looking for a new car and was sceptical about the low price as well as independent garage. After doing my research I visited the showroom and from start to finish, it was the easiest most laid b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant dealer. Excellent customer service, Mark was incredible...even staying after hours to complete the sale as I took so long to decide wether I was having the car. After getting the car home... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vendeur de voitures d'occasion
  2. aussi dans
  3. Concessionnaire automobile
  4. Marché automobile
  5. Société de crédit et de prêt automobile

À propos de RW Cars

Écrit par l'entreprise

Auto trader Facebook Instagram We are a used car dealer situated in the heart of Derby specialising in ex-company vehicles, with over 20 years experience in the motor trade

We have adopted a stress-free and relaxed approach to selling vehicles, we are also a finance specialist and have a panel of lenders available to help you find your next car.

Here at RW Cars we are constantly reviewing our prices to make sure that we are amongst the cheapest in the country, this means we operate a fixed price policy that ensures our cars are the lowest they can be, we aim to take the hard work and stress out of buying your next car by giving our customers the best deal.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(1 297)

489 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Nice customer service and supportive

Nice customer service and supportive

10 février 2026
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Réponse de RW Cars

Thank you for your kind review! We’re really pleased to hear you found the customer service helpful and supportive. We truly appreciate your feedback and your business.

Noté 5 sur 5 étoiles

I recently bought a car from RW Cars…

I recently bought a car from RW Cars and the whole experience was excellent from start to finish. The team were professional, friendly, and very responsive throughout the process. There was absolutely no pressure or pushy sales tactics, which made the experience much more enjoyable.

The car was presented in immaculate condition and was exactly as described. Unfortunately, a fault developed after the purchase, but when I contacted RW Cars they dealt with the issue straight away and covered the full cost of the repairs without any hassle.

It’s easy to see why they have such a good reputation. Their customer service and after-sales support have been outstanding. If you’re looking to buy a car from a garage you can trust, I would highly recommend RW Cars.

2 juin 2026
Avis spontané
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Réponse de RW Cars

Thank you for taking the time to leave such a thoughtful review. We’re really pleased to hear that your experience with RW Cars was excellent from start to finish.

We’re sorry a fault developed after purchase, but we’re glad we were able to get it resolved quickly and hassle-free for you. Customer service and after-sales support are extremely important to us, so your feedback means a great deal.

Thank you again for your recommendation and for trusting RW Cars with your purchase. We hope you enjoy your new car!

Noté 5 sur 5 étoiles

Customer Service was Fantastic

Customer Service was Fantastic! George made the sale effortless. Would highly recommend.

6 juin 2026
Avis spontané
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Réponse de RW Cars

We really appreciate your kind words! It’s great to hear that George made everything feel easy from start to finish and delivered fantastic customer service. Thank you for the recommendation, it means a lot to the whole team.

Noté 5 sur 5 étoiles

Brilliant experience

Brilliant experience. George was very quick and honest. I would definitely recommend and come again in the future.

4 juin 2026
Avis spontané
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Réponse de RW Cars

Thank you so much for your brilliant review! We’re delighted to hear that George provided quick, honest service and made your experience such a positive one. We really appreciate your recommendation and look forward to welcoming you again in the future!

Noté 5 sur 5 étoiles

Perfect experience

Perfect experience. Polite and nice service with George. Quick response.

4 juin 2026
Avis spontané
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Réponse de RW Cars

Thank you so much for your kind review! We’re really pleased to hear you had a perfect experience and that George provided polite, friendly service with a quick response. We truly appreciate your feedback and your business!

Noté 5 sur 5 étoiles

I had an outstanding experience working…

I had an outstanding experience working with Peter Neil. From the moment I walked in, he made the entire process smooth, stress-free, and even enjoyable. His knowledge of the cars was impressive, but what stood out most was his honesty and genuine desire to help me find the right vehicle rather than just make a sale.

He took the time to answer every question clearly, offered helpful suggestions, and never once made me feel pressured. The level of professionalism and friendliness he brought to the experience is rare and truly appreciated.

I drove away feeling confident, informed, and extremely happy with my purchase. If you’re looking for someone who is trustworthy, patient, and truly committed to great customer service, Peter Neil is the person you want to see.

Highly recommended.

26 mai 2026
Avis spontané
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Réponse de RW Cars

Thank you so much for your fantastic review! We’re delighted to hear that Pete made your experience smooth, stress-free, and enjoyable.

It’s great to know his knowledge, honesty, and professionalism helped you feel confident throughout the process. We really appreciate your kind words and recommendation, and we hope you thoroughly enjoy your new vehicle!

Noté 5 sur 5 étoiles

Great experience buying from Josh and…

Great experience buying from Josh and the team thanks again 👍🏻

2 juin 2026
Avis spontané
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Réponse de RW Cars

Thanks so much for the kind words! We’re really pleased to hear you had a great experience buying from Josh and the team. We truly appreciate your business and hope you enjoy your new purchase!

Noté 5 sur 5 étoiles

Pete was very helpful

Pete was very helpful, excellent service

2 juin 2026
Avis spontané
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Réponse de RW Cars

Thank you for your review! We're pleased to hear Pete was so helpful and that you received excellent service throughout your experience with us. We'll be sure to pass on your kind words to him. Enjoy your new car, and thank you for choosing RW Cars!

Noté 5 sur 5 étoiles

Josh

Josh. Made the process nice and simple. Explained each part and had the car ready a couple days later. Perfect

31 mai 2026
Avis spontané
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Réponse de RW Cars

Thank you for your review! We're delighted to hear Josh made the process nice and simple and took the time to explain everything clearly. It's great to know your car was prepared and ready for collection so quickly. We appreciate your feedback and hope you enjoy your new car for many miles to come!

Noté 5 sur 5 étoiles

Josh was great from start to finish

Josh was great from start to finish, got a great deal on an etron.

2 juin 2026
Avis spontané
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Réponse de RW Cars

Thank you for your review! We're delighted to hear Josh provided great service from start to finish and helped you secure a great deal on your e-tron. We'll be sure to pass on your kind words to him. We hope you're enjoying your new car and thank you for choosing RW Cars!

Noté 5 sur 5 étoiles

Great car buying experience

Thanks very much a great experience. Josh was mega personal, not pushy and gave us an excellent service. Great vehicle at a good price. Will use again!

2 juin 2026
Avis spontané
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Réponse de RW Cars

Thank you for the fantastic review! We're so pleased to hear you had a great experience with us. Josh will be delighted to hear your kind comments, providing a personal, relaxed, and pressure-free experience is exactly what we aim for. We're also glad you found the right vehicle at a great price. Enjoy your new car, and we look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

That was very quick and great service

That was very quick and great service. As soon I arrived I didn't have to wait, car was fully charged before test drive.

30 mai 2026
Avis spontané
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Réponse de RW Cars

Thanks for your review! We're delighted to hear everything was ready for you on arrival and that you could get straight into the process without any waiting around. It's great to know the car was fully charged and prepared for your test drive. We appreciate your feedback and hope you enjoy your new car. Wishing you many happy miles ahead from all of us at RW Cars!

Noté 5 sur 5 étoiles

We were welcomed onto the forecourt by…

We were welcomed onto the forecourt by an eager-to-please George Fowles.

First impression? We were sold at first sight of the double-denim outfit, complimented beautifully with the cycling glasses.

Negatives? This man works himself too hard, doesn’t take yes or no for an answer, offers far too much value for money and was sometimes overly attentive to our wants and needs.

He suggested a welcome alternative to our preferred car, the Peugeot Speedfighter 4, with a much more spacious and suitable Hyundai Tucson.

We felt at home in his office as he lit endless candles and incense and soothed our nerves with a YouTube playlist of the hardest U.K. drill.

Before we knew it, we were gifted the keys to our new ride. What we weren’t expecting was the the brass band, made up of fellow employees and visiting customers, playing to the tune of “You’ve got the love” by Florence and the Machine - a lovely touch.

On the whole, i can’t tell you he’s gonna be a success, or whether he’s the best man for the job. If you’re looking some boring, whitebread clock watcher who’s gonna get your car on time, George is not your guy. It’s either gonna be the worst decision of your life, orrr the biggest good decision of your life.

In all seriousness, lovely service, wonderful price and an even better man and salesman in George Fowles.

31 mai 2026
Avis spontané
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Réponse de RW Cars

Hi Ben, thank you for your kind words about George, we will be sure to pass them on to him. Thank you for choosing RW Cars!

Noté 5 sur 5 étoiles

Worth the journey from London

Had a good experience,

Had a minor niggle where I couldn't find charging cables, but was dealt with swiftly by rw cars.
Car is lovely, would recommend
Thank you

20 mai 2026
Avis spontané
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Réponse de RW Cars

Thank you for taking the time to leave us a review. We're delighted to hear you're enjoying your new car and that the issue with the charging cables was resolved quickly by the team.

Thank you for your recommendation, and we wish you many happy miles in your new car!

The RW Cars Team

Noté 5 sur 5 étoiles

Drove 3 hours yesterday to pick up my…

Drove 3 hours yesterday to pick up my new Tiguan R-Line from Peter Neil at RW Cars.

On arrival the car was parked up, clean and ready for a test drive. We were able to take it out on our own which was absolutely brilliant.

Pete then drove my part exchange and gave me a great price on that, which helped making buying my new car hassle free.

We talked through warranty options and decided on the 3 year offer (glad I did as since I’ve got home the reverse sensors won’t work! Called the warranty company today and all being sorted) so glad I did take this out for peace of mind!

Pete went above and beyond to help us yesterday and really made us feel at ease, he sorted car mats and talked me through a number of bits on the car.

Well worth the 3 hour drive, competitive fair prices for brilliant clean cars and they don’t rip you off.

Thanks Pete, we’ll be back again when we need our next one!

25 mai 2026
Avis spontané
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Réponse de RW Cars

Thank you for making the 3 hour journey to visit us, and for such a fantastic review! We’re delighted to hear Pete looked after you so well from start to finish and made the whole experience easy and relaxed.

It’s great to know the Tiguan was prepared and ready for you on arrival, and that the part exchange process helped make everything hassle free. We’re also pleased the warranty has already given you peace of mind and that the issue with the sensors is being sorted quickly.

Pete will really appreciate your kind words, we’ll be sure to pass them on to him. Thank you again for choosing RW Cars, enjoy your new Tiguan R-Line and we look forward to welcoming you back when it’s time for the next one!

Noté 5 sur 5 étoiles

Most relaxed, trusted garage I’ve been too

I saw the car on auto trader and rang up spoke to Josh who answered all our questions. When we arrived Josh remembered us and had the keys ready. The atmosphere at the garage is super chilled and positive. No one mithered us or tried to blag us at all which I loved, he gave us the keys and left us to it to look around the cars and let us test drive it on our own. I had a look around, test drove, part exchanged, sorted paper work and bought the car all in two hours it was the quickest most stress free relaxed experience I’ve ever had. I gave him my price I wanted and he stuck to it. Josh is super knowledgeable and knew every answer I asked without hesitation he even sorted all paperwork helped with my private reg and tax etc I literally had nothing to do he did it all, he gave us his number too for any future questions/problems if any. Would recommend 10/10

22 mai 2026
Avis spontané
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Réponse de RW Cars

Thank you so much for the fantastic review! We’re really pleased to hear Josh made the whole process so easy and stress free for you. Creating a relaxed, no-pressure environment is exactly what we aim for, so it’s great to know you felt comfortable from the moment you arrived.

We’ll be sure to pass your kind comments on to Josh, he’ll be delighted to hear how much you appreciated his help and knowledge throughout, especially with sorting the paperwork, private plate and everything else for you.

Enjoy your new car and thank you again for choosing RW Cars. We really appreciate the recommendation!

Noté 5 sur 5 étoiles

Brilliant garage!

Brilliant garage!
This garage was recommended to me by someone in the trade so I took my 19 year old daughter to test drive an Audi1.
I reserved it online for £99 and agreed a date and time with the salesman (Harry). Daughter loved it and has been happily driving it for the last 6 months with no issues at all.
No pressure at all from the Harry and all the paperwork was clear and transparent.
When I’m in a position to purchase a car myself I will definitely use this garage!

1 novembre 2025
Avis spontané
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Réponse de RW Cars

Thank you for the fantastic review! We’re so pleased to hear your daughter is still loving the Audi A1 six months on and that everything has been trouble-free.

It’s great to know Harry made the whole experience relaxed, transparent, and pressure-free from start to finish. We really appreciate you trusting us, especially following a recommendation from someone in the trade.

We look forward to welcoming you back when it’s time for your next car purchase!

Noté 5 sur 5 étoiles

Car purchase from true professionals


From the outset of dealing with RW Cars, Stewart was incredibly helpful, approachable, and knowledgeable. His advice throughout the process was spot on, and he made everything straightforward and stress-free.
My car was financed through HP, and Stewart took the time to find the finance company that best suited my needs. As I was travelling down from Scotland to collect the car, I wasn’t able to view it in person beforehand. However, Stewart went above and beyond by sending me a detailed close-up video of both the exterior and interior, in addition to the standard video presentation. This gave me great confidence before making the journey.
On the day of collection, everything was organised perfectly and completed within 10 minutes. I was absolutely delighted with the car — it looked even better in person than it did in the videos.
Honestly, RW Cars provided the best car-buying experience I’ve ever had, and I’ve owned a lot of cars over the years. I wouldn’t hesitate to recommend them to anyone looking for excellent service and a hassle-free experience.

24 mai 2026
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Réponse de RW Cars

Thank you for taking the time to leave such a fantastic review. We’re delighted to hear Stewart made the whole process straightforward and stress-free from start to finish. It’s great to know the extra videos helped give you confidence before travelling down from Scotland, and that the car exceeded your expectations when you saw it in person.

We really appreciate your kind words about the service you received and your recommendation means a lot to the team. Enjoy your new car, and we hope to welcome you back to RW Cars again in the future!

Noté 5 sur 5 étoiles

Great service

Great service. Thank you Pete for looking after us. Highly recommended

24 mai 2026
Avis spontané
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Réponse de RW Cars

Thank you for the great feedback. We’re really pleased to hear you had such a positive experience with us. Pete will be delighted to know he looked after you so well. We truly appreciate the recommendation and hope you enjoy your new car!

Noté 5 sur 5 étoiles

Harry was very helpful and couldn’t…

Harry was very helpful and couldn’t have done more. Great service

23 mai 2026
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Réponse de RW Cars

Thank you for the lovely review!

We’re so pleased to hear Harry was able to help and provided such great service throughout your experience. We’ll make sure your kind comments are passed on to him.

Thanks again for choosing RW Cars and enjoy your new car!

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