Only positives to say about the staff and the process - first time using this type of service and shout outs for Gavin and Tash who mainly dealt with me and my daughter who was in between leaving dorm... Voir plus
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Absolutely fantastic experience! Straight forward, no nonsense, & excellent customer service, particularly from Tasha & Paul. Our unit hadn't been locked properly, & the team were quick to notic... Voir plus
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Simple to research online and make initial booking. Followed up by phone call the following morning to confirm. Good options for students from a pallet up to rooms of different sizes. Price include... Voir plus
L'entreprise a répondu
To Tash, Stephen, Gavin and Paul. I cannot thank all of you enough for helping me when I needed it, you’ve all been welcoming, cheerful and so helpful - I really appreciate everything and it’s been m... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Safestore the things you love
Écrit par l'entreprise
- Safe self storage in over 120 UK locations
- We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.
Coordonnées de contact
Forth Street, NE1 3PG, Newcastle upon Tyne, Royaume-Uni
- 0191 232 2617
4,6
Excellent
18 avis
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Only positives to say about the staff…
Only positives to say about the staff and the process - first time using this type of service and shout outs for Gavin and Tash who mainly dealt with me and my daughter who was in between leaving dorms and into a new property. From a reminder phone call on a Sunday that they would be closing in 45 mins to staying late to accommodate us, the service is pretty exceptional and almost unusually good these days. Their friendly manner and answering my inane questions were welcome - would definitely recommend Safe Storage and this branch in particular.
4 juillet 2026
Avis spontané
Réponse de Safestore - Newcastle Central
Thank you for sharing your wonderful experience Cgo. We're pleased to hear that Gavin and Tash provided such exceptional service, especially during a busy time for your daughter. It's fantastic to know that their friendly manner and willingness to accommodate made a positive impression. We appreciate your recommendation.
Réponse de Safestore - Newcastle Central
Thanks Darren, we are happy you had a reliable experience. We appreciate your feedback.
To Tash, Stephen, Gavin and Paul
To Tash, Stephen, Gavin and Paul. I cannot thank all of you enough for helping me when I needed it, you’ve all been welcoming, cheerful and so helpful - I really appreciate everything and it’s been my pleasure getting to know you all. The whole experience has been first class! I cannot recommend enough!
28 mars 2026
Avis spontané
Réponse de Safestore - Newcastle Central
Hi Robert, we are so happy to hear that you had a first-class experience and that our team was welcoming and helpful during your time of need. We appreciate your recommendation!
Absolutely fantastic experience!
Absolutely fantastic experience!
Straight forward, no nonsense, & excellent customer service, particularly from Tasha & Paul.
Our unit hadn't been locked properly, & the team were quick to notice, secure it for us, & gave us a courtesy call to inform us immediately.
Nice to still have staff you can speak to face to face, especially a happy bunch as they all seem to be at Newcastle!
Nice to see people happy in their jobs, & genuinely care!
Keep up the good work guys!
All a credit to Safe Store!
16 février 2026
Avis spontané
Réponse de Safestore - Newcastle Central
Thank you, Mrs Martin, for your wonderful feedback! We're thrilled to hear about your fantastic experience and that Tasha and Paul provided excellent service. It's great to know our team at Newcastle Central made a positive impression, and we truly appreciate your kind words.
We hope to continue serving you in the future with all your self storage needs.
All the best,
The Safestore Team
The team at Safestore were super…
The team at Safestore were super helpful and the large troilleys made moving our two pallets of goods into the Store quick and easy to manage. Access was easy and the whole experience was first class. 10/10 will use a agian.
23 décembre 2025
Avis spontané
Réponse de Safestore - Newcastle Central
Hi Nicholas, we're happy to hear that the team was helpful and the trolleys made moving your goods easy. We're glad you enjoyed your experience and appreciate your top rating.
Excellent customer service when I…
Excellent customer service when I stored house items for nearly three years recently. My belongings were stored safely and securely in excellent condition. When I vacated my storage unit recently all the items were in perfect condition. All staff were excellent in answering any of my queries, were always accommodating and helpful. Amazing service and definitely recommend using Safestore.
31 octobre 2025
Avis spontané
Réponse de Safestore - Newcastle Central
Hi Marni, we appreciate your positive feedback and are so glad your items were stored safely for three years. We're happy to hear that our team was accommodating and helpful. Thank you for recommending our services!
Summer storage at Safestore…
Booked summer storage at Safestore Newcastle Central, Paul and the team were incredibly kind and helpful. It’s really easy to organise storage on a well organised system, 100% recommend
8 septembre 2025
Avis spontané
Réponse de Safestore - Newcastle Central
Hi Hanna, thank you for taking the time to share your experience and choosing to store with us.
Full marks to Newcastle Central!
Really recommend the facilities and the team who are super helpful. The location is easily accessible and has handy parking to drop off and collect. There are a good range of unit sizes and the units are clean, tidy and secure; everything you need!
13 juillet 2025
Avis spontané
Réponse de Safestore - Newcastle Central
Many thanks Jane for the feedback and top rating - glad to hear you were happy with the service you received from the team. Thanks for recommending us to others.
Réponse de Safestore - Newcastle Central
Hi there Pablo, glad to hear you were happy with the service you received from the team.
Had to make use of this storage after…
Had to make use of this storage after graduating from university and moving home. When a break-up happened in my relationship this company was helpful in preventing my ex access to the items I stored.
1 février 2025
Avis spontané
Réponse de Safestore - Newcastle Central
Thanks for taking the time to feedback Quirine - we're pleased self storage was of help during this challenging time.
Very friendly and clear customer…
Very friendly and clear customer service.
2 janvier 2024
Avis spontané
Réponse de Safestore - Newcastle Central
Thank you Irina for leaving us the 5 star review. We really appreciate it.
Danny was great
Thank you for your help Danny. I wouldn't have found such a good deal online myself. You were very knowledgeable and extremely helpful.
11 octobre 2023
Avis spontané
Réponse de Safestore - Newcastle Central
Many thanks Krumblelover for the feedback and top rating - glad to hear you were happy with the service you received from Danny.
Easy to book, lots of choice, helpful staff.
Simple to research online and make initial booking. Followed up by phone call the following morning to confirm. Good options for students from a pallet up to rooms of different sizes. Price included insurance automatically, which should be covered by parents' home insurance, so check this as you probably won't need it. Also I asked for a pallet and was quoted for a room, so again double check your quote when it comes through. However easy to change. Polite and helpful staff.
11 avril 2023
Avis spontané
Réponse de Safestore - Newcastle Central
Hi there Julie, many thanks for taking the time to feed this back. I've passed your comments on to the store team; if there's anything else we can help with, please don't hesitate to ask.
The website is utterly useless and…
The website is utterly useless and won't provide a quote no matter how many times I enter the data. Now looking elsewhere.
26 mars 2023
Avis spontané
Réponse de Safestore - Newcastle Central
Hi Terry, we don't have any issues reported by other customers, however we have passed your feedback to our web team. If you have any further queries, please don't hesitate to contact our Customer Services team at customerservice@safestore.co.uk. Many thanks.
Excellent service
Excellent service, second year of using them for the storage of student belongings for my daughter. Thought I would use them again, it was quick and easy as they still has my details. Using Safestore takes the stress out of storing items at home. Brilliant would definitely recommend!!
15 août 2022
Avis spontané
Réponse de Safestore - Newcastle Central
Many thanks for the feedback and top rating Chets - glad to hear you were happy with the service you received. We appreciate the recommendation.
Empathetic and helpful
Andrew was very helpful and pleasant to discuss my requirements for the booking of a unit. Thank you for your assistance, Andrew.
18 novembre 2022
Avis spontané
Réponse de Safestore - Newcastle Central
Thank you Linda for taking the time to leave us a review, we really appreciate it.
Réponse de Safestore - Newcastle Central
Thank you so much James for leaving such a positive review.
I'm not a fan of these rating sites, BUT
I'm not a fan of these rating sites, but Safestore ARE GOOD. They follow up quickly, and give excellent efficient service. Highly recommended.
3 février 2022
Avis spontané
Réponse de Safestore - Newcastle Central
Many thanks for the feedback and top rating James - glad to hear you were happy with the service you received. We appreciate the recommendation.
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