SageSure Avis 

Our townhouse was struck by lightening on July 10th. We notified SageSure on July 11, 2025 of our damages and sent invoices to them totally over $10, 400. We have a $1,000 deductible. On July 23rd we received a check for $9,400. In less than 2 weeks we received this check for damages. We are completely satisfied with this fast turnaround and little hassle on our part.
On July 26th, we discovered a TV in an upstairs bedroom had also been hit by lightening and was no longer in working order. On July28th we notified SageSure of this. We replaced the TV for $397 and were informed on July 30th that we would receive a check for new TV for $397.
We are extremely pleased with the quick response SageSure gave us with no hassle from them. We would highly recommend them for house insuance coverage.

Our adjustor did a great job explaining the process in terms that I could understand. He made it was easy as possible to go through each step.

Easy to use.

Great service. Prompt. Professional. Could not have asked for a better outcome and the way it was handles. Transparent. Courteous. Well done.

Jazmyn and the rest of the SageSure team were a pleasure to work with. She especially was helpful, responsive, informative, and fair.

Erica Lewis was knowledgeable, professional and responsive. She made the whole process easy for us.

My experience was efficient and thorough!! The communication process with my adjuster was easy and seamless. My needs were met through and through!!

My experience was great thanks to my adjuster Andrea Silva! She made the claims process quick and easy. I greatly appreciate her and highly recommend Sage Sure!

After I filed the claim, an adjuster was assigned. Soon the adjuster called and assigned a appraisal to came by to inspect the property. Two days later an appraiser came by, inspected. Wasn't long the adjuster called and informed and explained to me what I was going to expect in the claim and the payment was issued. That was fast and efficient. Great company recommended to anyone looking for a home insurance .

The Rep was a good listener and understood my problem.

had a great experience with Mrs. Sandra Smith on her service .... will good communication on my claim ..

Excellent customer service from the beginning to the end. I reported my loss March 7, 2025, and my claim was resolved April 16, 2025. My claims adjuster responded quickly to any questions I had about the process. My roof was replaced and solar panels have been reattached. My neighbors and I reported our claims on the same day. They are still having issues State Farm. Sage Sure will always be my first choice for Insurance.

I started a chat today with a rep to find out the status of a refund check.
I left feedback regarding the bad experience on that chat.
However in less than 30 mins I was beyond impressed to receive a phone call regarding the feedback I left.
Debra wanted to address my issue and was very pleasant to hear what I had to say and also resolve the issue with the refund check.
I often leave feedback good or bad but I had never received a phone call after leaving feedback to address the situation. I was very impressed. I wish all companies did this. It demonstrates how much the company cares and it's willingness to work on issues like this to make a difference. That is very much appreciated.
Thank you Debra for going above and beyond. You provided excellent customer service. A+++++
Thank you Sagesure!!!

My homeowners insurance has been increasing every year but this year it went from $14,000 a year to 33,800! And they just did autopay for $7000 the first month then $3000 for the next 9 months! How is this legal???
I would not reccomend this company.

Everything was wonderful except for 1 major part of the claim. During the claim process (about 1 month total), I was only able to get in contact with my claims adjuster a total of 3 times - once to do the initial discussion, to schedule the mitigation team, and then to get set up with housing. All information regarding my claim was given to me by the lovely claims line personnel. Without a proper claims adjuster, I was highly uninformed of the process and what I needed to do during the process. I eventually had to get in contact with the director to get my claim payments and was met with excuses rather than a proper explanation. Other than the extreme unprofessionalism shown to me by the claims adjuster and director, Sagesure did ensure that everything was taken care of in regards to housing and assistance.

My agent Stephanie cones, is the greatest. She did her job, quickly and I am very satisfied with her performance. I will recommend her and your company to my friends. Thanks.

I went with sagesure in April 2025. Answered all the questions thay asked. Paid a full year premium. They said they would send an inspector out in about 2 weeks. Took about 2 weeks to get the inspection results. They then send a cancellation notice because of a undisclosed dog on the property. The dog was disclosed during the question and answer phase. The reason given for cancellation was hazards beyond the normal. They said the dog was a restricted breed. My dog is a boxer. They are keeping like $250.00 of my money. Something told me not to cancel my other insurance quite yet. I am so glad I didn’t. Something just didn’t feel right. $250.00 lesson learned.
Update:
Just got off the phone with Kathy Day from SageSure. She took care of everything to my satisfaction as far as refund and apologize for how thing happened. SageSure Kathy Day is a keeper! Thank you Kathy for your professionalism.

Your customer service representative Sandra Smith was great. Very helpful.

Excellent service. Great communication.

Terrible customer service. Horrible billing practices. Delays upon delays at every turn.