SageSure Avis 

Adequate service was provided but the cost of sending the structural engineer was, in my opinion, a waste of your money when the roofer and independent adjuster had already suggested a full roof replacement. No wonder our insurance costs go up.

The experience was very good and Jessica was very helpful.

The initial review documents received for my new home policy were different than the final documents they sent. I have attempted contacting them multiple times in the past 2 days with no success. Instead, I get offers from a variety of other companies when I call their customer service line or disconnected. If this company isn't a scam, I would be completely surprised that they are in business. Extremely disappointing.

Worst Home Insurance I ever had. They denied my roof damage claim citing it's not storm related but dues to mechanical damage. How the hello it can be mechanical damage when it's storming and raining almost everyday heavily for past couple of months in Virginia beach, VA. I tried to talk to supervisor but the claim officer did not allow me to contact the supervisor and said he already talked to supervisor and their is nothing he could do. I ended up paying out of pocket $7k for roof replacement. They are useless, Don not trust them and do not buy hone Insurance from them. The claim officer Clint Brennan is someone who wouldn't even listen to what you want yo say eventhough you are the client and paying the insurance every month and literally helping make millions of dollars to this insurance companies. I am very disappointed and frustrated. I wish I didn't get home insurance from them i regret it.

Vicki Mrowiec knows her stuff and can calmly and politely explain all the ins and outs of the claims process and mailings.

Very fast inspection and decision made on the claim.

I enrolled in a SageSure policy in January 2024. An inspection on April 4, 2024, confirmed my roof was in good condition. Soon after a hailstorm in San Antonio, TX, on April 21, 2024 resulting in damage that required a full roof replacement, I filed a claim for roof damage. The claim was denied due to 'natural wear and tear'.

Excellent adjuster who listened and did everything possible to expedite resolution of my claim.

Thank goodness I cancelled. This is a terrible company! Had I known it would be this much hassle I never would have signed up. They deny you for every single thing. They take every bit of time just so it wastes your time and you'll give up trying to get anything paid out. After years and years of paying thousands of dollars the one time you put in a claim they'll deny it despite substantial evidence and several third-party reviews. Not only that but in they are supposed to pay you interest after it gets approved after they wrongfully deny you. Well you have to literally sue them to get the interest though. Other companies will just pay it out to you. They're a big waste of time. I think I'll report them to the State board of home insurance too just because they're definitely fraudsters and doing shady work. They're probably going out of business which is why they took so long! Thank goodness I canceled my plan when I did.

Excellent insurance support

Erica Lewis was AWESOME!!! But…..
The process was easy and efficient, even having to get a check recut after our dog ate it. The only issue I had is the ALE program. Yes they are good at what they do and are efficient. BUT…you seriously need more options that are more cost effective based on project needs. They only gave me 1 option of a 90 day rental costing Sagesure/membership $19k. I asked if I could just get a 2 bedroom hotel room which for the 30 days we needed it would have cost at most $6k, saving all of us money. I was told “that is not part of our program, so no.” This needs to change to make it more applicable to the length of time each specific project needs and make it way more cost effective. Other than this, the experience was awesome will definitely recommend Sagesure to others.

Paid SageSure the full amount for home insurance. They sent a unqualified inspector after they got the money. Sent a email stating a roof was needed and minor water drain issue. I sent a licensed professional roofer to inspect the roof. No roof was needed. They then cancelled my policy. There response , you will get a partial refund in 30 days. Only had the policy one month. Got to checking, this seems the practice of the company. Get your money then cancel your policy and they decide how much you get back. Probably get a bill from the company for a bill for the inspection that was fraudulent. Advise stay away from SageMAYBESure

My claim and adjuster for my roof damage went as well as I could imagine. The adjuster was quick to respond and answered all my questions.

My adjuster was extremely knowledgeable and very informative. She gave me fast, concise information that helped me through this entire process. Insurance claims always follow a loss of some sort. Our Sagesure settlement was fair and made our loss much more tolerable!

I loved working with Sage Sure! They responded quickly and I was satisfied with the way the issues with my home were addressed. The whole process was headache free!

Our experience was excellent. The process was smooth and efficient, and the team was incredibly knowledgeable about everything we needed. We had water damage, and our agent, Jose, was outstanding,he guided us every step of the way. I would absolutely recommend this insurance company to my friends and family.

Both the inside and in the field adjusters were excellent to work with. Both were very responsive, timely and courteous

Excellent customer service and great communication throughout the entire process. Excellent experience in difficult times.

I felt that the adjuster was a great partner during the claim process including timely approvals and payments issuance