Immediately started a claim after a supply line burst. They sent a water mitigation company out within an hour or so, and the claim was assigned right away. We received fair compensation and they ev... Voir plus
L'entreprise a répondu

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Immediately started a claim after a supply line burst. They sent a water mitigation company out within an hour or so, and the claim was assigned right away. We received fair compensation and they ev... Voir plus
L'entreprise a répondu
First 5 STAR response your claim rep, Jackie Oyugi who was prompt arriving, very nice in going over our covered damages and, excluded damages. She represents SageSure well. David Brual is another 5... Voir plus
L'entreprise a répondu
The intake of my claim was easy and prompt. She took all the information and told me the timeframe for the agent to contact me. The agent contacted me within her predicted timeframe. The agent, Mr.... Voir plus
L'entreprise a répondu
Wonderful, caring people who helped us with our home when we had water damage to our floors. Professional, personal, and courteous throughout the entire process. I was a wreck, but they made me feel s... Voir plus
L'entreprise a répondu
SageSure is one of the largest managing general underwriters focused on catastrophe-exposed markets in the US. Recognized by Insurance Insider US Honors as the 2023 Property Catastrophe Underwriting Team of the Year, SageSure manages more than $1.8 billion of inforce premium and protects more than 600,000 policyholders in 14 states. Since its founding in 2009, SageSure has a track record of delivering reliable insurance products, exceptional customer experiences, and strong underwriting results, despite market shifts and hurricanes, wildfires, or hail. SageSure provides more than 50 competitively priced home, flood, and commercial insurance products on behalf of its highly rated carrier partners. With more than 700 employees across the US, SageSure’s passionate team is committed to bringing innovative solutions where they’re needed most.
101 Hudson Street, 07302, Jersey City, Etats-Unis
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A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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My representative Madi was great and knowledgeable

Réponse de SageSure
I completely appreciate the ease of access when contacting my Insurance Agency, My Insurer and Communicating with My Assigned Adjuster regarding My Claim. I was carefully listened to, the company acted immediately, I was guided properly and professionally through the entire process and given an approximate timeline regarding completion. I highly Recommend SageSure!!!

Réponse de SageSure
They were very easy to work with, clearly communicated so that I understood the process, and most importantly, delivered in a very timely manner!

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The experience was great because the process was made easier by the knowledgeable insurance adjuster and field adjuster who were both very helpful the entire process.

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Slow response to questions about my claim. I still haven’t heard back about my broken items that weren’t added to my claim payment. The only positive was the assigned adjuster’s speedy response and keeping me up to date as to when he was going to be at my house. He was very professional.

Réponse de SageSure
The responsiveness of your agent, Luke Balloun. I have talked with him several times throughout my claim process and he has been very responsive. A good man to have on your team.

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I am in the process of working with my Sagesure adjuster on a claim. Although I an a senior and have owned seven homes I have never made a homeowners claim. Recently, an emergency incident occurred causing damage to my home. I called Sagesure to report the claim and received quick response. My Sagesure adjuster has been very informative and responsive in helping me move through the claim steps. I am thankful for the professional quidance and information i am receiving from Sagesure.

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Beginning the process of the claim was easy and fast, everyone we spoke with showed compassion and understanding. The whole process was easy, fast and fair.

Réponse de SageSure
Great claim rep and customer service. Sage Sure is a honest insurance company.

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As I was facing the disaster of the water damage to my basement room, I felt overwhelmed and wondered how I would be able to repair the damage and once again get the house in order. Thanks to Sage Sure and its agent, Mr Larkin I was given specific steps to follow that would help me make the claim to my policy. I was given a helpful process that resolved the situation

Réponse de SageSure
The adjusters were very responsive and knowledgeable. Everything was done in
a timely manner.

Réponse de SageSure
The whole process was and is a huge worry for us, our lovely home is in such a disastrous state. Poboy 911 dried everything up after our flood, and Clint Brennen our sage insurance person has handled the claim expertly. Now we are just waiting for the repairs to start. I hate my home being such a mess. But I must be patient. The work on restoration should begin soon ( I hope) I am fearful of the sanding of my hardwood floors because I am highly allergic to Dust and mold spores. But is appears I have no choice as replacing all my floors would be too expensive, or so I have been told . That is my only worry now. I do not want to stay in an hotel while strangers are in my home doing sanding, I would rather have my flooring replaced, and that’s my truth. But I don’t know what else to do. I am very thankful to everyone helping sort out this mess.

Réponse de SageSure
I gave this agency more than enough chances before writing this. I canceled my homeowners insurance on December 15 and am still owed over $1,600. It has been more than two and a half months of excuses, delays, and the same lazy response: “it’s in the mail.”
No accountability. No urgency. Just the constant runaround from Angela and Sage. A refund does not take months to process unless someone is either incompetent or deliberately stalling.
To make it worse, this isn’t an isolated issue. The same thing happened with my fiancée’s car insurance refund — she never received it.
This is not how a professional insurance agency operates. If you value your time, your money, and basic follow-through, take your business somewhere else.

Réponse de SageSure
I already answered in the previous survey. Thanks!

Réponse de SageSure

Réponse de SageSure
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