Number one developer in unrespect the client and playing with the promises .. they promise you something and they never do and no one care to call you back or follow up. You complain to crm they a... Voir plus
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Amazing developer with high quality of finishing with the best payment plan in the market
Samana not only distu8whole impz community, they are doing concrete work while is raining. That means ,many problems with the building later on,bad maintenance, bad construction buildings....Run away... Voir plus
I purchased a unit at Lake Views, and the entire experience has been horrendous. The management of customer accounts has been extremely poor. I am regularly sent threatening emails demanding payment... Voir plus
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Samana is a fraud
Samana is a fraud. No one should deal with Samana. They make fake promises just to make sales. They forced me to book a project during an open house, saying they would give me an iPhone gift immediately after making the reservation.
The reservation was made three months ago, but I still haven’t received the iPhone. At first, the sales lady said it was a bulk order and that management had already placed it, so it would take some time. Later, she said I would receive it after paying the DLD and down payment. Then she said it would be given after signing the SPA. After that, she claimed they would only provide a voucher from the Apple showroom to redeem the iPhone.
If that was the case, why did she say three months ago that management had already placed the order? Now they don’t even reply to emails—they simply ignore them. It has been over three months, and even after paying the three-month installments, I still haven’t received the iPhone. They are complete liars. Apart from this they did lot of cheating in paper work. No one should go with samana.
Still Waiting for My Refund
Still Waiting for My Refund - Avoid if You Value Your Time and Money
I was promised a refund within 15 business days. That deadline has long passed. When I followed up, I was given a generic response that the refund is "with the bank" and that I should "bear with them."
There is no concrete timeline, no sense of urgency, and no accountability. The company seems to think that deflecting blame to the bank is an acceptable solution. It is not. They are responsible for ensuring the refund is completed.
I would strongly caution anyone against doing business with this company. Their inability to process a simple refund in a timely manner, as promised, speaks volumes about their customer service and operational efficiency.
I buyed in 2023 a unit by samana
I buyed in 2023 a unit by samana. i am still paying but the service is terrible. when you do payments you need run after them. you write 100 emails and they dont answer you for months. they change everytime the collection officerer so you dont have contact everytime with the same person. also they don't give you any information about the status of the construction. they dont care. once they have the money they change. and the workers in the office change everytime. there is something very good wrong in this organization. there are much better developers than this!
No customer care and very bad…
No customer care and very bad experience.
Once you pay deposit thats it. You are in trap. Worse experience in my life. Bought appartment in samana ressorts. And very bad service.
Our experience with Samana
We traveled to Dubai to purchase a studio at Samana Barari Heights, paid AED 40,000, and were promised a parking space and Al Barari view. After over two months of silence, we were told the unit had no parking. We applied for a refund, were assured it would arrive in six weeks, and now—six weeks later—Samana is refusing to process it, claiming our email is “not registered,” despite all communication happening through that address from day one.
Their sales managers stopped responding after receiving our payment, and especially after we requested a refund. This entire process has wasted our time, money, and trust. I do not recommend Samana Developers to anyone.
UPDATE: We managed to communicate with Samana developers and we got our booking fee back. Once we restarted communication with them, everything went smoothly and money was quickly back to our account.
Dont get tricked with the big name
You buy the property under construction with them , you sign the contract, you keep paying monthly with cheques, and the minute you sign then you have the worst ever experience with everything with then...no customer service answers you any more....you try to know how to sell your property then you get the worst obstacles. You try to know why they didnt start construction ..nobody even tries to answer your emails and enquires . On top of all of that...if ypu miss 1 payment monthly then they let you pay penalty silently even if you pay the rest just to get shocked they raised a penalty up to 11000dhs ..yes eleven thousand . Absolutely the worst experience ever with Samana developers. I bought with other developers too so i definitely know the big negative difference.
Stay Away from Samana Developers!!
Stay Away from Samana Developers!!
They promised my AED 40,000 down payment, made on January 31, 2025, would be fully refundable if I couldn’t/didn’t proceed. Once I paid, they kept making up new requirements, then eventually stopped replying completely. It’s been months—no refund, no response. They’ll say anything to get your money, then disappear.
What’s worse is how coordinated the deception is. The sales team seems helpful and reassuring at first, but once you pay, their attitude changes. This was a clear bait-and-switch, and I feel scammed. You will not see your money again.
Sadly, developers like Samana give a bad name to the UAE real estate market. I came in with trust and high hopes, but their dishonest tactics are damaging the reputation of an entire country that’s working hard to attract investors.
Avoid Samana at all costs!
Amazing developer with high quality of…
Amazing developer with high quality of finishing with the best payment plan in the market
One of the best
I. Bought in portofino production city and it was the best decision I ever made ur one of the best guys
Professional service
Professional service, thank you for having the opportunity to work with this amazing developer!
They have all what you can expect in the real estate market, in terms of location, payment plan, size, reasonable prices and many more to generate a good ROI and appreciation.
I convine everyone who is looking for a good investement to reach them out.
If there is less than one star I will…
If there is less than one star I will do it
They are very unprofessional, they have no words, no one in this miserable company can help you or can give you a solution for your problem
I paid an EOI for reservation of studio in IMBZ
Project last January and asked for refund and till now I didn’t even get a date or a dead line when it will be refunded
Every time I call / send email / visit their headquarters… only excuses and promises,,
It was and still my worst experience in real state investment
A Deeply Disappointing Experience
A Deeply Disappointing Experience
Over a month ago, I booked an off-plan apartment with Samana Developers and paid a deposit of 40,000 Dirhams. Since then, I’ve been waiting for the contract they promised to send online — and it still hasn’t arrived.
Every time I follow up, I get a different excuse:
“Wait one more day,” “The CEO is not available,” “There’s a system issue,” “We’re waiting for approval.” Just endless delays and no accountability.
Now, after a month and a half of waiting, I’ve asked to cancel the deal and get my money back — and they’re saying it will take at least one more month to process the refund.
This is completely unprofessional, irresponsible, and a waste of time and trust.
Samana Developers has failed to deliver even the basic steps of a property booking process. I strongly urge others to be cautious and think twice before dealing with them.
Not Good
The company is not good at all. The HR team is one of the worst in Samana. they take around 4 months to make visa and to cancel around 2 months.. They are not professional at all. Please refrain from applying to these company.
They haven't kept any promises
They did not honor their agreement, and I've been waiting for over 4 months now for a refund of my $65,000 USD. This is completely unacceptable.
Extreme Disappointment with Samana Developers – Avoid at All Costs!ра се
I want to share my extremely negative experience with Samana Developers, hoping to prevent others from similar troubles.
Initially, I was offered one price for a studio in SAMANA RESORTS 2, which seemed acceptable. After paying the EOI (Expression of Interest) – a deposit of 50,000 AED, I was suddenly informed that the final price was 40% higher! This is absolutely unacceptable and demonstrates a lack of transparency and professionalism on the part of the company.
Furthermore, I have been waiting for 60 days for a refund of my initial deposit. Despite my repeated attempts to contact them, I receive only vague promises and excuses about a "blackout period." This is extremely unprofessional and shows complete disregard for customers.
If you are looking for a reliable and transparent developer in Dubai, I advise you to avoid Samana Developers. They do not keep their promises, do not refund deposits, and do not care about customer satisfaction.
Lost 170k dirham down payment and no reaction
So I did a 40k down payment on a appartement and after 6 months of not getting to the right department they told me they won’t refund the deposit.
They cost me €40k in euro’s 160k dirham and they just won’t respond to any message and after 6 months all they told me is they were going to close our agreement and refund was not possible.
Do not and I repeat do NOT buy a apartment here
Scammer developer
Samana are HUGE SCAMMERS
Be careful with Samana they lied to me about my deposit !!!
I made a deposit of seven thousand dollars
And they told me it’s a full refund if any cancellation happen .
After three days I changed my mind of purchasing with them.
When I contact them to cancel my unit
They were not professional as before
And they hold my money for long time .
than when they refund me the money was short 200$!!!!!
When I asked why they told me extra fees
That’s not fair you told me it’s a full refund and now you telling me it’s an extra fees ????!!!
Now they ignoring my calls and messages
Please be careful
Avoid them at all costs
Avoid them at all costs. They pressured me into securing a property by paying a "refundable" down payment of £5,400. I proceeded with the payment as I was genuinely considering purchasing the property due to their attractive payment plan. However, the moment they received the money, my wife asked to see an example of what we were committing to, and the salesperson, without hesitation, refused. That was a major red flag.
Before committing to a £300,000 one-bedroom flat, I decided to test their reliability by requesting a refund on the supposedly refundable down payment. To my dismay, they ignored my emails and completely failed to respond. Eventually, I had to involve my credit card company to recover the money, as Samana never refunded it.
I am thankful I tested their behavior before making a serious commitment. I was fully prepared to go ahead with the purchase but dodged a bullet. Please avoid them at all costs – they come across as nothing more than a group of con artists.
Be cautious of this company
Be cautious of this company. Do not send money for a deposit unless you have finalized the deal. I have been waiting for four months to get my deposit back and have sent multiple emails without receiving any response. It’s best to look for another developer, as this one seems to be a scam that only wants to sell and hold onto your money.
Updated Jan 16 2025- Still waiting for half of the money!
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