Samaritans Avis 

I’m speechless …just called the charity and I was so upset I was crying and finding it difficult to speak.. no introduction and they never spoke after saying ‘how can I help’ then I was absolutely horrified as they put the phone down…. I waited 25 minutes for my call to be answered.
Looking at these other reviews I simply am perplexed as to how on earth they are allowed to operate …
I used this service 10 or so years ago and I could not fault it.
This is absolutely horrifying.
I work for the health service and i am absolutely saddened and angry to read all these bad experiences and not one response from the organisation…75% of reviews here are one star..
This is criminal negligence.
These people are just extremely upset and in pain - they just need someone to listen. They don’t expect solutions- just kindness.
If you can’t do the job please leave.
If the organisation can’t cope then replace it with one that can- utterly disgusted

Zero! Don’t answer. Vile!!!

They actually make you want to kill yourself!!! No more funding!!!

Waste of time!!

Going through a crisis and no one is there to pick up the phone, when the service has been recommended by my Gp, the NHS and the local adult and social care services.

What’s the point in having a number when no one is working, and couldn’t care less!

Brilliant service, on the two occasions that I made contact with the volunteers I found them very helpful.

Yes I totally agree. The Samaritans is a sham, my father contacted him years ago and still ended up taking his own life. People need to understand that this is a money making charity and that the CEO makes a roundabout £137,000 a year. It’s about money pure and simple, so if anyone for one minute thinks that they are there to help you, they are not, they are there to make money, it’s a business everybody just understand that. They do not care at all. As a younger man I would give to charity very often, but now I never give to charity, ever, because once you realise the people that are running these scams are just out to make money and they try and guilt trip you into giving them your hard earned cash, well they won’t be getting any of mine that’s for sure. If I see someone in need, I help them directly, that that’s the best way to do it. All I will say is this, if you are feeling down and depressed, talk to a proper healthcare professional who is actually trained to deal with that sort of thing, Because these guys on the end of a phone are not gonna help you at all. Fact

Samaritans you are shit each time I Tey and ring im waitinf over 30 mins and still no answer I mean no wonder people kill themselves people say ring these guys they help but no one is there what a load of shit

Can't get through to this helpline after several attempts. Don't advertise for a 24 hour service if you can't deliver.

I rang them in desperation and told them I was ready to take an abundance of tablets. She went silent, never spoke to me. I asked for help multiple times but there was nothing. Luckily my sister turned up.
If someone calls the samaritans, they are rock bottom. N9 help. Nowhere else to go

Please if you are feeling suicidal or low please don't contact these assholes, they will make you feel worse, I actually did the training and was appalled that you couldn't try and talk someone out of suicide or get them help, just listen while they did it ! It's sick and also they talk about people who ring in and snigger etc, it's disgusting it's a breach of confidentiality and appalling behaviour shame on you Samaritans

I've tried 3 times to phone Samaritans within the last 10 minutes but each time their voice mail comes on saying, "I'm sorry but all our volunteers are on calls with other people. Please try again in a few moments!" Please take my call!!

mostly old people not caring but sometime you get younger supporters who are great.

Phoned them after the crisis team have failed me multiple times. Woman picked up the phone and she sounded so utterly disconnected from life I think she is the one that needs help not me. I hung up after 20 seconds from hearing her voice. Creepy. Need to speak to someone that is actually THERE!

Steven/stephen idek.. goodness me. Never have I even had a phone call with any worker from any company cheer me up like you. When I say he saved a life tonight, he really did. Bless your heart i will think of you for the rest of my life, you made a difference today.

Samaritans biggest supplier is from the incompetence of the nhs north middlesex university trust hospital. I've spent hours trying to get through for my mri appointment tomorrow at 11:30 no one ever answers or constantly engaged ive been passed to 8 different departments none have got a clue who and where I'm supposed to be going tomorrow

Can't ever get through so what's the point , partner phones no contact ended up vomiting suicide iv phoned 8 x and waited over an hour before gave up

I feel the same speaking to them too, I feel worse, and whenever you type anything into Google they offer Samaritans. Say helps available. But it isn't.they don't help.

I called them while in an extremely bad state after harming myself and I was shaky and not very talkative but the guy over the phone was so patient. He listened to me for as long as I needed with no judgment or rush to get me off the phone I’m used to with other helplines. What’s really great about them is they encourage you to call whenever you need it. There’s no shame in calling them and that makes it so much easier to talk compared to so many other helplines where they almost rush to get you off the call. For a free service it’s extremely good in my opinion. The volunteers seem genuinely human and empathetic and sometimes that’s what you need in those situations. They’re not perfect but obviously it’s not therapy and they’re volunteers but genuinely I was surprised by how patient and caring they were

This organisation has been incredibly helpful: an amazing team of deep listeners. Give them a try!

I understand The Samaratins are a volunteer service and would have benefits for some people. However it should not be used if someone is thinking of suicide.

The Samaratins is the last hope for someone looking to take their life. But explaning and re-living your issues, whilst you are suicidal, without any actual resolution from samaratins, can make things a lot worse and drive you over the edge.

I called The Samaratins when I was suicidal and that exact thing happened to me - they made me tell them why I was suicidal which confirmed my desire to commit suicide. It was only a friend that could track me that was able to stop me in the end.

Samaratins can help you to commit suicide, not the other way round.

Samaritans are a waste of time.
Got a better chance with a serial killer than the Samaritans...