Samuel Groves Avis 

4/5 for the pans, 0/5 for the service.

The tri-ply pans are great, but after two years the non stick frying pan is flaking and needs to be recoated. Not great considering the cost, but it's nice they have a repair service.

I emailed but no response. Emailed again, no response. Contacted on Facebook and told to register the pans. Did, no confirmation email. Did again, no confirmation email. Contacted again on Facebook and was told sales would contact me. I think you can guess what happened there...

I assume they're the sort of company that over promises and under delivers in terms of service. Pretty disappointing. I'm hoping this might generate a response but I'm not holding my breath.

Great products, thank you! I wasn’t aware of the delay to receive until I was placing the order. After 6 weeks I did reach out to check status so an update on when it was going to ship would have made this a great experience.

Beautiful products made in England. Prompt delivery and all very well packed .

I was very satisfied with both containers . The quality was excellent and they handled well .
They are as easy to handle and versatile to use as those `I brought previously ,over twenty years ago .

Great website, quick delivery and excellent quality products

Beautiful saucepans. Great design, sturdy, long-lasting.

Prompt service, excellent website, premiere quality products, and rapid delivery. What’s not to like!?

Speedy turnaround of order and kept informed. Overall a great shopping experience!

Dispatched quickly, packed safely, environmentally friendly packaging, and very happy with the quality of the product.

Solid, well built, clean design and UK made.

Great value. The tray we bought was quite expensive, but at works beautifully and looks to be built to last for years.

Very responsive and listens to the customer

Fantastic pans and amazing customer service
Swapped my roaster for one with integral handles so it can fit my oven.
Staff were so helpful

Samuel Groves is a reliable company we have bought several pans from them and all do the job perfectly. The Chef’s pan is great for everything from sautés, risotto, pasta sauces. Good quality and not outrageously expensive for tri-ply.

I have had 2 of these pans for years and they have lasted the test of time compared to others that I had. Not as cheap as others but when you buy quality you have to pay for it.

I bought a non stick pan after my very expensive Le Crusset pan lost it non stick after just a couple of years.

These are British made and although expensive save you money in the long term as they don't need to be replace every few years....

Good quality will use again!!! :-)

These oven trays are really worth the money - made (in the UK) to last and delivered straight from the manufacturer

The mince pie tray I've bought is very well made, very good quality, joy to use and worth every penny. It arrived promptly and well packed. If I need more of kitchen tools, I will return to Samuel Groves.