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Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased a couple of coats (Monroe and Starlet) and some jeweller for my partner from Santinni, super happy with the entire process and would definitely shop there again very soon. Really impresse... Voir plus

Noté 5 sur 5 étoiles

I purchased the “Fairytale Teddy Coat” for my wife, and it’s now her go-to choice for both work and weekends. The wool blend is super soft, with a luxurious feel that’s also incredibly warm. It fits b... Voir plus

Noté 5 sur 5 étoiles

I have ordered the coat Sunset Boulevard in the colour Camello and it’s a very beautiful, elegant and classy coat and absolutely worth the price. The buttons close nicely and it’s very suitable. The... Voir plus

Noté 4 sur 5 étoiles

Beautiful vintage coats, wonderful customer service. Only downside: you get your very expensive coat in a black aliexpress bag while influencers online receive a pretty luxurious pink box. I'd de... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements pour femmes
  2. Magasin de vêtements
  3. Boutique d'accessoires de mode
  4. Maison de haute couture

Écrit par l'entreprise

Santinni is a family-owned, British womenswear house specialising in formalwear and statement outerwear, meticulously crafted from the finest fabrics. Rooted in a bespoke approach to tailoring, Santinni creates pieces that embody a timelessly feminine allure. Each design reflects a dedication to elegant silhouettes, exceptional craftsmanship, and refined detailing. Inspired by the enduring sophistication of the Golden Age of film and fashion, Santinni romanticises a classic era while reinterpreting it for the modern woman. Our collections celebrate the art of dressing beautifully, reviving a sense of occasion, glamour, and confidence in everyday life. At the heart of Santinni lies a belief in simplicity, natural, opulent fabrics, and meticulous craftsmanship. We create timeless pieces designed to transcend trends and be treasured for years to come.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

56 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,5

Tous les avis

(56)

19 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Dreamiest Brand Ever

I adore this brand because of its commitment to bring our dreams of elegant Old Hollywood fashion to reality!

The designs are stunning, the quality exceptional, and the customer service is always prompt and incredibly helpful.

This is what glamorous luxury fashion is meant to be; I cannot recommend it enough!

6 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Starlet - the most beautiful coat

I purchased the "Starlet" coat in crema, custom made, and I absolutely love it. When I first saw Starlet, I thought it was the most beautiful coat I have ever seen and so it is. It's so special, well crafted and fits perfectly. I feel like a snow queen in it. Thank you Santinni and special thanks to the excellent customer service.

3 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

American Admirer of the brand - LOVE the quality & Svc

I am in the United States and have admired the coats from FreddyMyLove. I ordered one coat but I knew I could do better (for my frame - it was gorg). They let me exchange, held my funds and I waited until the STARLET in Nero went on sale and then sent it write out. I had it in days from overseas. Every time I wear it I get compliments from women and men (a laborer told me I had a beautiful coat on the other day!). It's really really nice if your on the fence. and is classic and can last forever. Thank you, Santinni and Vivian in particular.

4 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

I'm very pleased with my Monroe coat…

I'm very pleased with my Monroe coat purchase. The coat is beautiful and well made. Customer Service exceeded my expectations. Vivian is knowledgeable and professional. I couldn't be happier. I will purchase from Santinni London again.

10 janvier 2025
Avis spontané
Noté 2 sur 5 étoiles

All Flash No Substance!

I purchased the Santinni "Marlene Cashmere and Wool Coat with Faux Fur in Rosso". The coat arrived in a lovely box and the color was wonderful. However, upon trying it on I could see that it was cheaply made. First, gold buttons are cheap and it is evident they will not last a long time. Second, the sizing is far off, it is about a size too big and I had to pull the belt very tightly to make it fit me properly which creates an appearance I do not care for. Third, the fabric is cheap, yes, the fake fur is soft, but the wool is stiff, hard and just does not feel nice on my skin. I have many coats, including several Cashmere and other varieties of wool, even some made specifically for me that were off significantly better quality and cost less than this one. I even have coats from the 1950s that have held up better and, I still use them on a regular basis. Santinni seem to want to be viewed as timeless and that requires quality in every area. This is very far off and falls into the category of disposable. There is no value in owning a disposable item that you are afraid to use because it will fall apart. And, as I planned to return the coat, they choose to charge a large "processing fee". This is my first and last purchase from them. Definitely not worth the cost and hassle.

10 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I love this boutique

I love this boutique. As a big girl finding stylish pieces has been a challenge for me. I had multiple tailor made pieces from Santinni which made my experience superb. I have received many, many compliments in their dress. Not only the material is awesome but also the design is super elegant. It makes me feel like a proper lady when I wear them. I have to add, the customer service is very, very professional, helpful and considerate. They make sure every step of the process runs smoothly. It is on the pricier side but for this quality and service every cent is worth it.

2 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Quality, timeless pieces


I've bought a number of pieces from Santinni starting in 2022- two coats (Marlene and Starlet), a dress coat (Kennedy), a cashmere wrap, headband, hat, and a pair of earrings - and I'm about to go back for more! :)

First things first, I get SO MANY compliments on each of these. The winter coats and accessories are beautiful and soft but also warm enough to actually become staples of my winter wardrobe. They are really high quality, and I think I will actually wear them for decades.

I can't rave about the Marlene coat enough - I was excited to find an elegant warm coat made of natural fibers with cruelty-free vegan fur. I am now on my THIRD winter wearing my WHITE Marlene coat and while I initially feared I made a mad, short-sighted color choice, it has held up incredibly well and still looks crisp and stunning!

My experience with customer service has also been fantastic. When the dress I got didn't fit me very well, I wrote to customer service and she advised on a better size for me and managed a quick and smooth exchange. I feel comfortable ordering knowing that returns/ exchanges are handled by real, responsive people. Oh and I got one item custom size and it fits like a glove, if you want to go custom, they are great with that too!

I was surprised to see reviews below 5 stars, but it seems the negative reviews are mainly about customs fees - which can definitely be annoying but also not in the company's control. It's a UK brand, just be sure to check the customs in advance for your country and you shouldn't have any surprises.

Needless to say, I've become a huge fan of Santinni over the years and would definitely recommend. It's become one of my favorite brands!

28 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

My 'Marlene' gets soo many compliments!

I first saw the white 'Marlene' coat on Instagram and immediately fell in love. I visited Santinni's showroom and had a lovely time trying on their new season and best-selling pieces! I look forward to the colder weather because I get sooo many compliments with this coat. The cashmere wool and faux-fur are so luxurious and soft. I also like the pink packaging it makes the whole experience so nice! Thank you, I will be back for more!

17 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

SUBLIME!

I purchased the « Sundet Boulevard » Coat as well as the Kelly dress and am amazed by the quality ! The softness of the fur is honestly not comparable to anything I have ever seen and am always receiving tons of compliments whenever I am wearing one of them ! I am sure I will be able to pass them one to my children one day !

4 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Such a beautiful brand

Such a beautiful brand. Outstanding quality and real, human customer service when you need to speak to someone. This is how buying luxury items online should feel - highly recommend

13 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Beautiful coat, very happy!

I purchased the “Fairytale Teddy Coat” for my wife, and it’s now her go-to choice for both work and weekends. The wool blend is super soft, with a luxurious feel that’s also incredibly warm. It fits beautifully, accentuating her figure without feeling tight, and the coat has a perfect length that flatters her height. The bianco colour is timeless, pairing effortlessly with any outfit. Details like the belt and buttons are well-made and add a polished finish. This coat exceeded both our expectations for style and durability — highly recommend it!

27 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Insane tax fees (200€ per piece) not refunded on return!!!

The coat I was told looks and feels nice but this company does not seem properly equipped to cater to an international customer base (yet). The shipping from the UK to the EU took more than a week and the delay was caused by the item being stuck at customs clearance and would only be released after paying 197€ (!!!!!) of taxes. Unfortunately, the delay was too long for me to actually get my hands on the coat, as I had to go on a business trip. I needed a larger size and reached out to their customer service regarding the return. Before purchasing any product, I strongly advise you to read their returns and refund policy!! The conditions will deter you from placing an order, unless you‘re 100% certain the item you purchased is perfect for you. Since re-placing an order for an exchange will cause me to pay another horrendous amount of duties, which will be 400€ in total added to the original purchase price.
Save yourself the fuss and stay local.

23 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Very happy matching ladies!

I purchased a matching pink coat for me and my daughter after my sister bought one last year that we all loved. I have to say I have never been more in love with a coat before!! My daughter also adores hers, and so happy we can match. The quality is so so beautiful. I already have my eye on a white coat and hat for Christmas. xx

2 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Poor quality

I received this jacket as a "most wanted gift" for an upcoming trip to NYC, the jacket came in a cute pink box. It looked lovely on first look, however, a few of the cuff loops as well as one the belt loops were already broken/not attached. I was leaving to NY the next day so no time to return or address the issues, I thought it was ok enough to fix when I got back. I had been wearing it every day for about a week when the buttons started to pop off. I was in a very nice, exclusive restaurant and the front staff was helping me put the coat back on to leave and the last two buttons popped off there. I was MORTIFIED. I reached out and they asked for pictures. I travel so often, I don't have time to take the jacket with me and even take time to address the issues. The jacket was nearly $1k and I don't think at this price point I should ever really have an issue other than long term wear and tear. I have fur coats from the 60s that have kept up better than this coat in 2 weeks. I am only writing this now as it's getting cold and I just came across the jacket from last year. I wish I was writing a good review and the jacket worked out but this is the honest truth about them.

9 novembre 2023
Avis spontané

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