Contino Foods Avis 

280
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 4 sur 5 étoiles

The bechamel sauce us what keeps me coming back, it means a delicious lasagne is always quick and easy. I am always tempted by lots of other yummy things - the lemon panettone was extraordinary! Alth... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I placed an order on the 17th March and spoke to Sarah.She was so helpful and friendly.I always buy the San Marzano tin tomatoes as recommended by James Martin.I wanted to try some different products... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

On this occasion I bought 3 confezioni of Marron glacé in pezzi which means pieces of …. These are in fact half chestnuts or large pieces. For a present I would buy the presentation box which is reall... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The most delicious Italian food, I’ll be sure to collect all my cheeses, cold cut meats, olives and their truffle honey for my Christmas charcuterie board here. After tasting a range of products from... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Épicerie italienne
  2. Fournisseur de condiments
  3. Fabricant de produits alimentaires
  4. Producteur de produits alimentaires
  5. Fournisseur de produits alimentaires
  6. Magasin de produits gourmets

Écrit par l'entreprise

As an Italian family business with many years of experience and expertise in both making and sourcing the best Italian foods, we now have the pleasure of bringing Italy to your doorstep with fast UK Home Delivery. With our authentic range of products, you’ll be able bring to life the Italian dishes you’ve seen in the restaurant and on pictures and videos on social media! Bring out the inner chef inside you and get creative with all our ingredients. We, as the Contino family have one goal, and that is to stay true to our name “Sapori D’Italia” (Tastes of Italy), by bringing you the best possible Italian foods our country has to offer.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

280 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,8

Tous les avis

(280)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Top Quality, a Little Pricey

The bechamel sauce us what keeps me coming back, it means a delicious lasagne is always quick and easy. I am always tempted by lots of other yummy things - the lemon panettone was extraordinary! Although I'm sure everything is good value (excellent quality), I would buy more, more often, if the prices were a little closer to supermarket prices.

19 janvier 2024
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Réponse de Contino Foods

We are really pleased that you're satisfied with our products! Thank you!💙

Ciao,
The Contino Foods Team

Noté 5 sur 5 étoiles

Italian delicacies

It was all packed and sent beautifully,
Highly recommend this site

26 janvier 2024
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Réponse de Contino Foods

Grazie mille for your lovely review Anna!😄

Ciao,
The Contino Foods Team

Noté 5 sur 5 étoiles

First class service

First class service. Delicious food. A great choice of products.

22 janvier 2024
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Réponse de Contino Foods

Grazie, your kind words are very much appreciated!
💙

Ciao,
The Contino Foods Team

Noté 5 sur 5 étoiles

Clear communication

Clear communication, the delivery was as expected, and most importantly everything is delicious.

10 janvier 2024
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Réponse de Contino Foods

We aim to please Umberto! Grazie for your lovely feedback!

Ciao,
The Contino Foods Team

Noté 5 sur 5 étoiles

Excellent service and superb Italian…

Excellent service and superb Italian products. Delivery was very quick. I will definitely order more products very soon. Highly recommend this company

14 janvier 2024
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Réponse de Contino Foods

We are ecstatic that you feel so positively about our products and service! Thank you for taking the time to write this great review!😊

Ciao,
The Contino Foods Team

Noté 5 sur 5 étoiles

Great prices

Great prices, sharp delivery service

14 janvier 2024
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Réponse de Contino Foods

Ciao James, we are grateful for you taking the time to leave such a great review!

Ciao,
The Contino Foods Team

Noté 1 sur 5 étoiles
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Réponse de Contino Foods

Ciao Anthony! I have checked your order number and you have ordered a pre-order item which states the shipping will be made between 19th-24th January. That's would be why you haven't received your order yet.
I have also seen that you emailed us during our weekend closing hours. I will get the team to reach out to you ASAP!
Thank you!

Ciao,
The Contino Foods Team

Noté 1 sur 5 étoiles

DO NOT BUY FROM THESE PEOPLE!

DO NOT BUY FROM THESE PEOPLE!
Food quality was bad. However I can deal with that and dispose of the product, what I can’t deal with is the really bad way in which they have dealt with me as a customer.
The quality of their food has gone downhill.
I was told my feedback was vague but there are only so many ways one can explain the taste, visual appearance and quality of a product.
I was also sent this ‘ I am very sorry you feel this way about our products, you are more than welcome to discard them and purchase them from your other outstanding suppliers.’

So my suggestion to anyone out there, is to buy from other suppliers or even better fly to Sicily yourself. EasyJet do cheap flights and the products are a fraction of the price.
Bad service, poor quality products!
Really disappointed!
Thanks
Raj

4 janvier 2024
Avis spontané
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Réponse de Contino Foods

Ciao Raj,
thank you for your honest feedback and we are sorry that you feel so strongly about the quality of our products as well as our customer service.

In the name of full transparency, we cannot offer refunds on complaints such as the product is 'disgusting'.
We issue refunds based on informative feedback that helps us identify any food safety and food quality issues there may have been down the supply chain. We take this type of complaint very seriously.

With regards to the customer service concern, we always aim to help everyone and try to mediate all customer complaints to the best of our ability.

Unfortunately, the information you provided us with, such as:
'The tomatoes and black olives in separate pots are disgusting.
We used to order from Sappori and they were wonderful. You use the same name your food is awful.' & 'If you are Italian eat your olives and tomatoes and tell me this is like what you find in Italy.' is not helpful.

Your response to our attempt to get to the bottom of the issue: 'Well I don’t know one Italian who would eat your sh*tty products. You, your family all must have really bad taste like yourself. From Sicily, wow …
Culture doesn’t make you an expert, sorry to say.
Keep selling your products which taste disguising look disguising are disguising, no flavour, soaked to poor quality oil, poor quality products. Dull, black dirty looking. Are there enough adjectives there for you? I hope it doesn’t sound too vague now.
I will be sure to leave you some great feedback and will spread your good name.'
is also not helpful.

Again, we sincerely apologise if you feel our customer service has been inadequate. We respect and appreciate your feedback regardless.

Ciao,
The Contino Foods Team

Noté 5 sur 5 étoiles

Top quality products

Top quality products
I ordered a bunch of items, each one was packaged perfectly
I will be purchasing more, that’s for sure.

3 décembre 2023
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Réponse de Contino Foods

Grazie, we are very grateful for your lovely review. We really do look forward to seeing you shopping with us again, Happy New Year!

Ciao,
The Contino Foods Team

Noté 5 sur 5 étoiles

It was just the best panettone i ever…

It was just the best panettone i ever had ! 🎄♥️

11 décembre 2023
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Réponse de Contino Foods

That's great to hear. Thank you so much for the positive review and we wish you a happy new year!

Ciao,
The Contino Foods Team

Noté 5 sur 5 étoiles

The food was top quality

The food was top quality, I'm really pleased with my order. I was kept fully informed during the whole process. I will definitely order again

7 décembre 2023
Avis spontané
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Réponse de Contino Foods

Grazie, we are very grateful for your review. We really do look forward to seeing you shopping with us again!🥰

Ciao,
The Contino Foods Team

Noté 5 sur 5 étoiles

One of the elements was unavailable…but

One of the elements was unavailable. They phoned me and we agreed an alternative. The goods were delivered the next day. Good customer care!

26 novembre 2023
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Réponse de Contino Foods

Thank you for your kind words Mick! 😁

Ciao,
The Contino Foods Team

Noté 5 sur 5 étoiles

Efficient service

Efficient service, top quality well done

21 novembre 2023
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Réponse de Contino Foods

Thank you for your wonderful review Tiziana.

Ciao,
The Contino Foods Team

Noté 4 sur 5 étoiles

Baskets purchased

I purchased some baskets to make hampers with. They appear to be good value and reasonably priced. Delivery was quick. Whats not to like.

9 novembre 2023
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Réponse de Contino Foods

Whats not to like about this review, thank you!😁

Ciao,
The Contino Foods Team

Noté 5 sur 5 étoiles

These guys are just GOOD

These guys are just GOOD! Simple as…

8 novembre 2023
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Réponse de Contino Foods

Thanks so much for taking the time to leave us a 5-star rating, Marc – it's much appreciated!

Ciao,
The Contino Foods Team

Noté 5 sur 5 étoiles

Excellent All round.

We love Volgole! and very difficult to get in the UK. After an online search Contino Foods website made it easy to order, and price competitive, even with delivery charges. Order arrived safely within a few days as expected. Thank you. Will use again.

3 novembre 2023
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Réponse de Contino Foods

You are very welcome! And thank YOU for shopping with us...we hope to see you again!😍

Ciao,
The Contino Foods Team

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