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Lisez les avis des autres

Noté 5 sur 5 étoiles

Judging by many of the 1/2 star reviews here, there's a lot of misunderstanding about how these research projects work. Saros is one of 2 research companies I've been registered... Voir plus

Noté 5 sur 5 étoiles

Invited to take part in market research, via an online meeting. I had great communication from the begining with SAROS. The research was interesting and i felt my opinion was valued, even if it differ... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was such a lovely experience. I was supported in each stage of the research, both online and over the phone. The final focus group made me feel valued and welcomed: drinks and snacks were offere... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Had a email to complete an online set of questions for research for Manchester university about a certain health issue. Dutifully completed online questions and was told would receive certain amount o... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Prestataire spécialisé en études de marché
  2. aussi dans
  3. Recherche et développement de produits

Écrit par l'entreprise

Saros Research are a UK based Market Research Participant Recruitment Agency, with over 20 years of experience. We recruit real people to share their opinions, contributing to real research projects that will make a difference to a brand, product or company’s development. Take part in genuine, paid, UK-wide qualitative market research and user testing events carried out online and in person. The face-to-face events take place in well-equipped accessible venues across the country such as London, Manchester, Birmingham, Bristol, Wales, Peterborough, Glasgow and beyond. With different locations popping up all the time. If in-person meetings are not your thing, you can apply to participate in our online projects, from your own home wherever you are in the UK! We believe there is a suitable project for everyone! Visit our website and register to join our database to start receiving our research opportunities by email. We are proud to be recommended and rated by Martin Lewis, Money Saving Expert, as the No.1 Market Research Agency to join. Saros Research Ltd is a member of the Market Research Society (MRS) and is compliant with GDPR/Data Protection Act 2018. Any personal information provided to us will be treated carefully, in accordance with the requirements of the current legislation.


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3,7

Moyen

TrustScore 3.5 sur 5

55 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Its definitely worthwhile joining…

Its definitely worthwhile joining Saros. They have different topics of research. You can choose which one to participate in and get paid for it by giving your opinions. It is straight forward, I absolutely love taking part in the topics that interest me.

28 septembre 2021
Avis spontané
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Réponse de Saros Research Ltd

Thank you Shazia

Noté 5 sur 5 étoiles

Really enjoyed the Market Research…

Really enjoyed the Market Research experience with SAROS RESEARCH.

SAROS was professional thorough out my Online Forum Research, and offered help and guidance thought my journey,

28 septembre 2021
Avis spontané
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Réponse de Saros Research Ltd

Thank you, Robert

Noté 5 sur 5 étoiles

Very efficient group.

Very efficient group.
I took part in a focus group and found the sign-up process via Saros very straightforward.

27 juin 2021
Avis spontané
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Réponse de Saros Research Ltd

Thanks Nkosi, we're glad you liked it

Noté 5 sur 5 étoiles

There's always various research tasks…

There's always various research tasks to take part it. They're quite clear on what it'll involve and give clear instructions on how to take part. Payment is discussed upfront and usually paid via BACS and is always paid on time.

17 juin 2021
Avis spontané
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Réponse de Saros Research Ltd

Thanks for your comments, Rachel :)

Noté 3 sur 5 étoiles

Waste of time!

I have had some great experiences over the years and a huge waste of time one today! The screening was not as specific as it should have been and I have been penalised for particpating. I have not given one start because previous experiences have been good ones. This was awful. The irony is that it was for Sage - who I already loathed as a company - and now I loathe them even more.

11 juin 2021
Avis spontané
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Réponse de Saros Research Ltd

Hi Melanie, we are sorry to hear that you did not enjoy this research session and that you do not like the brand. Had we known how you felt about the company, it's likely you would not have been selected as that is not beneficial to the brand, the research agency, ourselves nor yourself. Thanks for your feedback.

Noté 5 sur 5 étoiles

A most interesting opportunity

A most interesting opportunity; gave me the chance to relate my experience with the website and pass on a few suggestions and observations from a real customer's point of view. So much better than just leaving a comment as the interviewer can see how I interract with the software in real time.

21 mai 2021
Avis spontané
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Réponse de Saros Research Ltd

Hi! We're glad you enjoyed the session :)

Noté 5 sur 5 étoiles

I enjoyed this focus group

I enjoyed this focus group. The facilitator made me feel at ease and allowed us to have a 'toilet break' during the 2 hours. I have always had a pleasant experience attending focus groups with Saros.

26 avril 2021
Avis spontané
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Réponse de Saros Research Ltd

Thanks Zoe, glad you enjoyed it.

Noté 5 sur 5 étoiles

I was selected to take part in a…

I was selected to take part in a footwear research by Saros, I had never done something like this before but found it pleasantly simple and met lovely people from it. I was also gifted some money for participating. I would definitely like to participate in one of these research groups again. I will definitely recommend a friend to take part in their research too. 5/5 stars from me. The team are VERY helpful.

8 avril 2021
Avis spontané
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Réponse de Saros Research Ltd

Thanks so much, we're glad you enjoyed the experience!

Noté 5 sur 5 étoiles

I took part in a research project about…

I took part in a research project about pain killers the session was done online all very professional and the moderator was friendly and helpful would highly recommend, I had a great experience many thanks from Duane sleightholme

11 mars 2021
Avis spontané
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Réponse de Saros Research Ltd

Thanks Duane, we're pleased you had a great experience!

Noté 5 sur 5 étoiles

Recently participated in a research study.

Recently participated in a questionnaire and discussion for Saros Research. It was a pleasant and professional experience and I would be happy to participate in any further researches they are doing. A financial incentive was offered and paid within a few days of the study ending just like they said it would. Can't fault them in the slightest.

5 mars 2021
Avis spontané
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Réponse de Saros Research Ltd

Thanks so much, we're really glad you liked the experience :)

Noté 5 sur 5 étoiles

Just completed a maket research…

Just completed a maket research interview. Very enjoyable and all went smoothly. Haven't been paid yet obviously so can't comment but have to say i was impressed by teir professional approach.

5 novembre 2020
Avis spontané
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Réponse de Saros Research Ltd

Hi Angela, thanks for your feedback and trusting payment was received in a timely manner as promised. Thanks again for your valuable insight.
Kind regards,
Saros Team

Noté 1 sur 5 étoiles

If you're thinking of being a tester, forget it, because you don't get tests

I have been a tester on this site for quite literally years. In all that time I have been invited to exactly two research interviews for which I signed NDAs and completed all the relevant screening.

The first one was cancelled at short notice (no compensation) and the second one was also cancelled.

If you're thinking of being a tester don't waste your time, the screeners have you repeating information they already have on your profile, they're long winded and it would appear you have a snowballs chance of getting invited to a research project.

Even when you are invited (just 2 invites in over 5 years) the chances of them happening would appear to be non existent.

Edited in response to comments from Saros: One of my interviews was cancelled at extremely short notice ( certainly within 24 hours) I did NOT receive any compensation.

Edit: I'd love to Sarah, however this review was originally posted nearly 12 months ago. Therefore the project was at least round about the same time, if not earlier. Unsurprisingly I no longer have the emails

28 avril 2020
Avis spontané
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Réponse de Saros Research Ltd

Hi Lynne,
Thanks for your feedback. Apologies for the delay in getting back to you. We have had some staff changes and so we're only just aware of your review. When you become a member of Saros Research as a market research participant, we can't guarantee that you will be selected for any research. The reason is that our clients come to us with a very specific research target each time, and this often means they are looking for a very specific person or behaviour. We have to consult our database to find people who match that specific behviour or profile, via the screening questionnaires. Most of the time it's very niche and we can have 100s of people apply with only a handful of people matching the criteria. That is why it can take a while to be selected. With cancellations, those are unfortunately completely out of our hands as sometimes our clients' prototypes are not ready in time or there are other unforeseen circumstances. We do, however, promise to pay the full incentive payment if a project is cancelled within 24 hours of you being due to take part.
You can read further information on our selection process here:
https://www.sarosresearch.com/participant/faq/
I hope this has been helpful to you.
With kind regards,
Saros Team

Edit: In response to your edit, Lynne, I would love to look into that for you to find out what happened. Please email me on sarah@sarosresearch.com with details of the project and when it was. Please also forward any email communications you may still have from us so we can better locate the project - thank you! Sarah

Noté 5 sur 5 étoiles

Cassie is wonderful

Cassie is wonderful! Professional, friendly and efficient! An asset to Saros, thank you! :)

28 janvier 2020
Avis spontané
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Réponse de Saros Research Ltd

Thanks so much for your review :) we feel the same way about Cassie!
Kind regards,
Saros Team

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