Satinca have been so helpful and wonderful! Helped us with so much, always gone above and beyond to get us what we needed for our medical devices! They make the most fantastic cleaning products and a... Voir plus
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Lisez les avis des autres
I loved the handwritten note and delivery was great. I took 1 star off because the smallest rubber grommet is smaller than the original for the Mighty Medic+. So the draw pipe is a little bit loose no... Voir plus
Absolute Legends!!! So I ordered a ceramic grinder a month ago, Just before xmas. The grinder arrived damaged. (small chip in ceramic coating) ***BUT*** -Heres where it gets g... Voir plus
Satinca raised the bar of what you as a consumer should expect dealing with a company in the medical space. They're the company to support you in any way they can, all the way down to how they run the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At satinca, we understand the struggles associated with using plant medicine which is why all of our products are formulated by a cannabis patient. We are committed to bringing ease, affordability, and convenience to all Individuals from all walks of life by providing high quality yet affordable plant medicine accessories & devices. In addition to providing high-quality & affordable products, we are also dedicated in educating and training community pharmacies about the benefits of plant medicine and how to successfully navigate through the ever changing Australian Plant Medicine Industry.
Coordonnées de contact
10-14 Market Lane, 2155, Sydney, Australie
- customerservice@satinca.com.au
- www.satinca.com.au
4,7
Excellent
71 avis
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Love my bubbler
Love my bubbler. Works perfectly. Speedy delivery and great packaging.
24 juillet 2026
Excellent products
Excellent products, I wish I had found the site sooner.
Reasonable pricing and fast shipping.
Customer service is excellent, and I was made to feel appreciated for my custom.
Will certainly buy from Satinca again, and recommend them to others.
14 juillet 2026
Amazing service and products
Amazing service and products.
Great experience with shipping also.
than you
11 février 2026
Santica device cleaning class
The free Santica cleaning class was great! I learned a few tips and the girls were knowledgeable and so helpful! Thank you also for the free gift!
18 novembre 2025
Easy, fast and exactly what I ordered
I had so much trouble getting a part and so fraustrated. I found the part online and it was quicker than promised. I wouldn't hesitate to use them again.
13 octobre 2025
Devices are not cheep and now we find…
Devices are not cheep and now we find it almost impossible to get parts for these even though it's medical..took 3 months to get a mouthpiece
23 septembre 2025
Réponse de satinca
Hi Jason,
We're truly sorry to hear about your experience. We completely understand how frustrating this has been, especially when dealing with medical devices that aren’t easy or cheap to replace.
The recent vape law changes are completely out of our control, and even with our ODC license and TGA notifications, some orders still get delayed in customs. We know that’s not the experience you expected from us.
We did our best to keep customers updated via email while we waited for restocks, but we're genuinely sorry if you felt let down. This isn’t the satinca experience we aim to deliver, and we really appreciate your honest feedback.
– The satinca Team
Satinca are awesome!
Satinca have been so helpful and wonderful! Helped us with so much, always gone above and beyond to get us what we needed for our medical devices! They make the most fantastic cleaning products and all round kind people with an excellent business!
Must try products for sure, love supporting small businesses that make great products!
6 juin 2025
Staff are so helpful and a pleasure to…
Staff are so helpful and a pleasure to deal with. Shop front is beautiful
6 juin 2025
My trip to Satinca…
My visit was amazing,very knowledgeable and friendly staff.A huge variety of top brands
6 juin 2025
Rays wellness...
Went to rays wellness for satincas vape clean day.....staff were very helpful, knowledgeable and friendly....big up for rays wellness🥳
6 juin 2025
Satinca have great deals
Satinca have great deals, and great communication with order updates.
8 mai 2025
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