I contacted regarding a replacement order since I never received my original. I was advised on the 20th July that a replacement would be sent which I would receive within 48hrs, however I didn't. So w... Voir plus
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The items are definitely genuine and you get some great savings on higher end perfume. However over the last few days I have noticed that the prices in some cases have more than doubled and others by... Voir plus
Never ordered before but they were quick and the perfume was original as said box was battered but didn't matter because that's why they are so reasonable. Will buy again
Great travel size Invictus aftershave for holidays at a bargain price. I expected damaged packaging, but it was in fab condition. Fast delivery - I would definitely buy again from this company!
À propos de l'entreprise
Écrit par l'entreprise
Scent Outlet is your backstage pass to the planet’s A-list fragrances at fabulous prices if you dont mind a bruised, torn cellophane, incorrect engraving, a dinged corner, a shelf tumbled box.... Retailers ditch ’em, we rescue ’em, the planet breathes easier this way, less waste, and more importantly. . .You bank the savings! This is Fresh-dated stock from the brands you love and brag about, usually damaged on transit and can't be sold at retail so it comes straight to us and we pass on the discount. We've had thousands of buyers over the years, 98.5 % of them positive, grinning ear-to-ear; if you’re the rare frowner and we've made a genuine mistake, we have a full-time customer service support squad to makes it right, fast. Free UK delivery over £40, absolutely no fakes full authenticity guarantee on every product.
Coordonnées de contact
Fragrance quarters, Trafford Park, Manchester, M17 1LE, Manchester, Royaume-Uni
- 0161 541 8000
- CustomerService@scent-outlet.com
- www.scent-outlet.com
Your backstage pass to Fragrance
4,2
Bien
335 avis
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A répondu à 21 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I ordered 4 scents
I ordered 4 scents , but only received 3. When I asked about the remaining perfume ,I was asked to send pictures of the perfumes, outer packaging and invoice. I had already disposed of the outer box, and one of the scents boxes, but showed photos of the 3 perfumes received and the invoice they had sent with it. It clearly showed only 3 scents had been packed. The company then asked for a copy of the order no . Which I only have descriptions which I copied and sent. I'm still waiting . The cost was only 3 pound , but its the principal . Lot of obstacles . And needless. Just send out the missing product , that's all I asked.
8 janvier 2026
My order was fine until I received it…
My order was fine until I received it with one item missing. Customer service asked for more information, that i provided. No response back from them.
14 janvier 2026
The products arrived in great condition…
The products arrived in great condition and very well-packaged. Even the item that was marked as damaged packaging/box did not have that much damage. Great prices and brilliant service. Delivery was also very quick and updates were provided regularly.
30 décembre 2025
They have great products
They have great products. The service was excellent, they kept me informed all the way to delivery. Will be using them again ang recommending to my friends.
12 janvier 2026
Good price
Came quickly. Very good price. Good condition package. Daughter was thrilled
11 janvier 2026
Super qu8ck delivery and great price.
11 janvier 2026
Good value
Very happy with my order, lovely fragrance, which arrived on time. Very good value.
8 janvier 2026
Very happy with my purchase..
4 janvier 2026
Perfume
Excellent company item arrived really quick massive discount just cause the box was damaged will definitely buy from this company in future
1 décembre 2025
Surprisingly good!
Very pleased with my items and arrived in excellent condition.
Big thank you 😊
5 janvier 2026
Happy customer!
28 décembre 2025
Best find ever 😁 if you love perfume…
Best find ever 😁 if you love perfume then make this site you’re next stop. Real perfume with slight damaged boxes is not an issue for me it’s still real perfume within the box . Also over 400+ to choose from with updates regularly. Love this site & love the low prices , would recommend to all to take a look
4 janvier 2026
Disappointed
Disappointed
This website has some absolute gems on it however when something goes wrong it’s a nightmare.
I ordered an aftershave on 16th December. It never arrived so spoke to someone over email who said she would send a replacement. Order SO9344S
That was about 2 weeks ago and the replacement never arrived. I have messaged multiple times and am asked to repeat information constantly. I have been told to wait ten days from the original shipment now (already passed).( for info I’m writing this review on the 11th January)
I’ve ordered a few fragrances from here and have recommended it to a lot of other people also. Sadly I will not be using them again. Very disappointed- your service is really letting you down
28 décembre 2025
I ordered the 60ml dior sauvage mens…
I ordered the 60ml dior sauvage mens perfum it arrived in a few days . The Box the perfume came in still had the cellophane seal still on . Slight dent in box . Very happy with my purchase . Will deff be ordering from you again in the near future . Amazing value for Money.
3 janvier 2026
Excellent service
Items arrived quickly & were as described. Would definitely order from again.
2 janvier 2026
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