I contacted regarding a replacement order since I never received my original. I was advised on the 20th July that a replacement would be sent which I would receive within 48hrs, however I didn't. So w... Voir plus
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The items are definitely genuine and you get some great savings on higher end perfume. However over the last few days I have noticed that the prices in some cases have more than doubled and others by... Voir plus
It was my first time purchasing from you. My order came very quickly and I was kept upto date with emails as regarding delivery. Will definitely use you again.
Never ordered before but they were quick and the perfume was original as said box was battered but didn't matter because that's why they are so reasonable. Will buy again
À propos de l'entreprise
Écrit par l'entreprise
Scent Outlet is your backstage pass to the planet’s A-list fragrances at fabulous prices if you dont mind a bruised, torn cellophane, incorrect engraving, a dinged corner, a shelf tumbled box.... Retailers ditch ’em, we rescue ’em, the planet breathes easier this way, less waste, and more importantly. . .You bank the savings! This is Fresh-dated stock from the brands you love and brag about, usually damaged on transit and can't be sold at retail so it comes straight to us and we pass on the discount. We've had thousands of buyers over the years, 98.5 % of them positive, grinning ear-to-ear; if you’re the rare frowner and we've made a genuine mistake, we have a full-time customer service support squad to makes it right, fast. Free UK delivery over £40, absolutely no fakes full authenticity guarantee on every product.
Coordonnées de contact
Fragrance quarters, Trafford Park, Manchester, M17 1LE, Manchester, Royaume-Uni
- 0161 541 8000
- CustomerService@scent-outlet.com
- www.scent-outlet.com
Your backstage pass to Fragrance
4,2
Bien
336 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 21 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Excellent service
Items arrived quickly & were as described. Would definitely order from again.
2 janvier 2026
Quick delivery ...got a bargin
29 décembre 2025
Evening done correctly
Evening,once again ( 3rd time),just perfect. Timing ,product,price.will be back
29 décembre 2025
First time using Scent Outlet
First time using Scent Outlet. Perfume was at good price, delivery was fast and the product was as described. Only a small dent on the packaging so didnt mind that for the discount.
29 décembre 2025
Rabanne perfume
Great price great service quick delivery thank you 100% will shop with you again
27 décembre 2025
Perfume is leaking
Ordered a perfume (Versace yellow diamonds 200ml) product is leaking, contacted their customer service response has taken far too long.
27 décembre 2025
These have been a real find
These have been a real find. Managed to source some old discontinued Michael Kors and the delivery was fast, and the price was a steal. Recommended
20 novembre 2025
I had never seen this website before…
I had never seen this website before but I thought I would take a chance, well it has to be the best company I have ordered from this christmas. Excellent product smells lovely, black opium, and delivery was so fast! I will now recommend to everyone!
22 décembre 2025
Avis spontané
Missing items
I paid £7.99 for next day delivery, but didn’t receive my item until days after. I have just received my parcel and there’s 2 fragrances missing which were Christmas presents. I have sent emails but have had no response and there’s no other way to make contact with this company. One of the missing fragrances are on the order form the other one is not on it. I was charged for both and have not received them. This is so frustrating as it’s Christmas in 2 days time.
23 décembre 2025
Avis spontané
Exactly as described
Exactly as described, however I couldn't see any damage to the packaging. So as itcost me half the price it would have been and was delivered as stated, I am very pleased with my purchase and will definately be ordering again
2 décembre 2025
Such a great bargain....
I ordered a couple of scents to slip in as stocking fillers. Understanding the boxes might be damaged I had armed myself with little chiffon gift bags to use instead. I was delighted to find that the boxes were perfect complete with cellophane. Such a bargain. Thanks again for your excellent service.
2 décembre 2025
I have not received my order( ORDER…
I have not received my order( ORDER SO9038S) placed on 6th of December.
I have been emailing your customer service as well, but nothing has been resolved yet!?
There is no phone number to contact, just the email address ,and when I click on the link given it says page not found !?
I really don't know if this website is a scam or not ! It's the first time I'm ordering from them and I really do hope that I would receive my order in time before Xmas or get a full refund . Very poor customer service !
15 décembre 2025
Avis spontané
Amazing deal!
Amazing deal!! Heavily reduced perfume due to the smallest damage to the corner of the box which was still perfectly sealed and plastic wrapped.
29 novembre 2025
Fantastic scents at fantastic prices
Fantastic scents at fantastic prices, not bothered about what the box looks like, have already recommended it to all my friends
29 novembre 2025
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