Scentsational Avis 

Excellent customer service spoke to Richard excellent very polite and professional nothing was a problem for this young man.

Ordered perfumes 4 got all 4 of them next day no fuss fast and quick will use again and again..
please use this website as they are excellent they Aldo price match and they are very efficient. Thank you Richard your a credit to this company.

I use Scentsational for all my aftershaves and wife's perfume. I've never had a bad experience with them and I've ordered around 8 different times. The best value on the internet and very fast delivery! My wife buys her beauty products from here as well - I strongly recommend buying from this business.

Cheapest I could find on the internet and free next day delivery

Although my order was delayed, Richard in customer was very helpful and kept me updated along the way and I've now received my products. I will definitely give this company the benefit of the doubt due to shipping issues and stock levels all over the place at the moment. I will order from this site again.

Very unorganised store and ridiculous waits.

I ordered an olaplex kit 17 days ago and chose Hermes 3-4 days shipping. I specifically chose this product as other similar ones were not due to be in stock for 3 days so there would be no waiting.

A week after receiving a dispatch email, I check and see the tracking number is with DHL, not Hermes, and the parcel hasn’t even been dropped off.

When I contacted customer service I was told that the product would be in stock and dispatched on the 21st. This was a blatant lie and it is now the 29th and it still has not been sent.

I’ve emailed for a refund.

Edit: After emailing customer service again, I was given a full refund and still sent my product, which was more than generous.

After much to and fro, the issue has been resolved to our mutual satisfaction. Thank you for working with me on this.

Had query for my order responded to email within mimites, Very quick shipping, by far cheapest fragrances online will use again,

Ordered from Scentsational and did not receive my parcel (THOUGH, this was no fault of Scentsational! DHL sadly lost the parcel). I was advised to contact the seller, which I did, and received a prompt reply from Richard who kindly sent out another parcel, which arrived next day and even upgraded me to the next size up as a goodwill gift! Amazing customer service.

We order 5 perfumes and we haven’t received our order, DHL shows delivered but there is no proof working with customer support for refund but no support

I order with one day delivery as we were travelling , didn’t get any update since 4 days

Asking for refund but no support after multiple mails

Easy ordering and very quick dispatch. Good stock of skincare and reasonably priced. Would definitely use again.

Excelente service, always buy by post, get my perfumes very quickly. Never been let down, very big range of goods!

Great prices! Ordered December 22nd and came December 23rd! Over the moon with the service!

I placed an order on the 22nd of December which arrived on 24th December. Amazing service and will be using this company again.
To add, the manager was very helpful.

Ordered and paid for perfume and I had an email 4 days later saying that they have not got the item in stock anymore . They offered me £5 voucher which was nice but now I haven’t got the time to order another as Christmas is very soon . Missis won’t be happy . Still awaiting a reply regarding my refund . Won’t be using this company again .

After an initial issue with delivery, the company made it right and exceeded my expectations. Easy to get hold of and communicate with, very fast shipping and delivery. Excellent service, I was initially dubious, but can thoroughly recommend, will use again!!

Gift was ordered turned up on time. Excellent product and value

Item hasn't been dispatched 3 weeks later (due within 3-5 days), and my follow up query hasn't been acknowledged or responded to. Basically daylight robbery.
UPDATE: Bribed to take this review down, refused, promised a refund either way - 2 weeks later, this hasn't come through.

Excellent and personal service. Initially after purchase, my item was thought to be out of stock but they emailed me to tell me with various options including a goodwill gesture but after checking the warehouse again, the item was found and to my delight it arrived in the post the next day! Would highly recommend particularly as they stock perfumes not easily found elsewhere!

Delivery and packaging good. However, when my order arrived (Angel perfume) it wasn't quite as advertised, as in refillable and what I received was not refillable!